E-Commerce Times Talkback

Re: Report: Next E-Commerce Crime Wave Could Impact Millions
Posted by: ECT News 2001-04-02 12:14:09

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A single act of "economic mass victimization" is likely to hit a broad spectrum of e-commerce customers in the next two years, according to a report released Friday by Gartner.

Stamford, Connecticut-based Gartner said that the theft will occur in small amounts over a widespread base
and go undetected by law enforcement, due to a lack of adequate preparation and an increasing base of skilled Internet experts in countries with depressed economies. "Cybercriminals can now surreptitiously steal millions of dollars, a few dollars at a time, from millions of individuals simultaneously," said Gartner analyst Richard Hunter. "They are very likely to get away with the crime."

Re: Report: Next E-Commerce Crime Wave Could Impact Millions
Posted by: Tawnya 2001-04-02 12:27:53 In reply to: ECT News

This story is exactly why the company I work for requires a faxed copy of the credit card for our signature files for all international orders. We find that only fraudulent orders will not fax over the information as they really do not have the card handy. There are a few times when a legitimate customer will not want to do so, and it is very hard to convince them that this is something we must do hence we may loose a sale but it is worth it just so we do not have any angry customers calling us in a few months with a fraudelent charge on there statements.