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App Dev Today
April 27, 2016
Last year, I researched the impact of the proliferation of cloud computing on business. I know it sounds like a dry topic, but if you are a CIO or an application development manager, the results can have serious meaning. Cloud computing has deeply penetrated the enterprise and SMB ranks, and 46.3 percent of respondents said they had four or more cloud applications in use.
Red Hat Goes All-In on OpenStack
April 22, 2016
Red Hat on Wednesday announced the general availability of Red Hat Cloud Suite and OpenStack Platform 8. The offerings provide a complete, integrated hybrid cloud stack with a container application platform, massively scalable infrastructure and unified management tools, the company said. They are available individually or in a single solution with Red Hat Cloud Suite.
Fusion Launches Enterprise Cloud Contact Center Solution
April 21, 2016
Fusion this week launched Contact360, an enterprise cloud contact center solution developed in collaboration with Technology for Business, the partner it acquired earlier this month. "Fusion will be offering a clear migration path to the cloud for TFB's Fortune 500 enterprise and government customers, and will sell into our own base of 13,000 business customers," said EVP Jan Sarro.
E2E Encryption Could Make WhatsApp a Spam Magnet
April 15, 2016
Facebook's WhatsApp last week announced it would roll out end-to-end encryption for its users, but the move could make the service more attractive to spammers. While encryption can safeguard information from data thieves, it also can block data protectors. The policy "will not stop the growth of spam on the platform and could make the problem worse," AdaptiveMobile's Simeon Coney said.
Disrupting Software Development in an On-Demand World
April 8, 2016
The idea that software is eating the world has become a generally accepted dictum. Everywhere you look, industries and institutions are being disrupted by the unprecedented power of software. Now, the world is demanding a new way to develop software to keep pace with the pace of disruption. The greatest poster child for the brave new world of software-driven business is General Electric.
CPQ's Challenge
March 31, 2016
Virtually every CPQ -- configuration, price and quote -- software vendor on the planet has a credible solution for the processes from which the category gets its name. That's the good news. Unfortunately, the world has moved on. Most CPQ is effective for helping promote transactions, especially the sales transaction, in which a buyer or buying entity makes a one-time purchase of a bill of goods.
Commoditizing Software
March 24, 2016
For more than 50 years, the IT industry has followed a well-known script associated with emerging and evolving paradigms: First a product or category is introduced, then it gains wide acceptance (or dies on the vine), followed by a long period when vendors and customers seek out more efficient ways to produce the thing. Ultimately, the category becomes so important that all must have it.
iPad Pro Wants to Be Your Next PC
March 24, 2016
When Apple unveiled its 9.7-inch iPad Pro earlier this week, it aimed the tablet squarely at the PC replacement market, with Senior VP Phil Schiller describing it as the "ultimate upgrade for existing iPad users and replacement for PC users." More than 600 million PCs in use are 5 years old or more, he said. The Pro's 64-bit A9X processor rivals that of most portable PCs, Apple said.
GoDaddy Offers Small Businesses a Place in the Cloud
March 23, 2016
GoDaddy on Monday launched a pay-as-you-go cloud platform along with applications powered by Bitnami. The tools, Cloud Servers and Cloud Applications, are designed to help small businesses -- individual devs, tech entrepreneurs and IT professionals -- quickly build, test and scale cloud solutions. Provisioning takes 54 seconds or less, GoDaddy said.
Google Supercharges Enterprise Analytics
March 16, 2016
Google on Tuesday announced a suite of analytics products for marketers. The Google Analytics 360 Suite is a set of integrated data and marketing analytics products designed to give enterprise-class marketers the ability to reach consumers with the right message at the right moment, according to Paul Muret, Google's vice president of analytics, display and video products.
Microsoft Bolsters Cloud Security
February 29, 2016
Microsoft last week announced measures to improve security management and transparency for Azure cloud services and Office 365. The features, which come from technology Microsoft acquired last year when it purchased Adallom, will bolster security in cloud apps such as Office 365, Box, Salesforce, ServiceNow and Ariba. The reinforcements are the first of a series of planned measures.
Neverware Brings Windows Into Its Anti-Aging Fold
February 19, 2016
Neverware on Thursday announced the addition of dual-boot support, allowing its CloudReady operating system and Microsoft Windows to run on the same computer. The feature preserves existing data on computers. Adding it to CloudReady -- which lets PCs and Apple computers function like Google Chromebooks -- will let users keep their existing computer configuration or access Google's environment.
Feds Embrace Salesforce Platform Offerings
January 28, 2016
The U.S. government has authorized an information technology contract with a potential value of $503 million that is designed to meet newly adopted goals for greatly improving IT acquisition. The General Services Administration, which issued the contract for software and cloud-related services, described the acquisition approach as a first-of-its-kind initiative.
The Cloud Complexity Challenge
January 12, 2016
Growing acceptance of cloud computing quickly is becoming a double-edged sword for the leading players in the SaaS, PaaS and IaaS marketplaces. As a broader set of customers adopts cloud-first strategies, even the biggest cloud players are being challenged to scale their operations to keep pace with escalating customer demands without becoming too complex.
China Levels Antitrust Allegations Against Microsoft
January 6, 2016
China's State Administration for Industry and Commerce on Tuesday launched the latest in a series of investigations against Microsoft for possible violations of the country's antimonopoly law. Back in July 2014, about 100 SAIC officials burst into four Microsoft offices in various parts of China and copied contracts and records, downloaded data from company servers, and questioned executives.
Ready or Not, Enterprise Appification Is Here
December 21, 2015
Portfolios of task-oriented mobile apps for employees, contractors and business partners have been transforming the way enterprises conduct business, Apperian reported last week. Companies that have launched mobility initiatives have customized and deployed one or more apps that have streamlined business operations, according to the firm's analysis of 2 million app deployments.
Slack Energizes App Development With $80M Fund
December 19, 2015
Slack this week announced its participation in an $80 million investment campaign to fund startups that build software that integrates with its own apps. The company also announced the availability of an app directory and a new development framework. The goal is to position Slack as a hub for connecting users to other cloud business software. Slack is partnership with six other investors.
Microsoft Dynamics CRM 2016 Focuses on Intelligence
December 3, 2015
Microsoft this week released Dynamics CRM 2016 in CRM Online and on-premises versions. Built-in intelligence is a key feature of the package, which is available in 130 markets and 144 languages. It leverages the Cortana Analytics Suite's advanced analytics and machine learning capabilities. Intelligence "is important because it's an idea that's current," observed analyst Denis Pombriant.
Top 10 Open Source Developments of 2015
December 2, 2015
Open source is driving an ever-expanding market. The notion of community-driven development is a growing disruption to proprietary software controlled by commercial vendors, and the free open source software concept has become a major disruption in industry and technology. Open source is so pervasive that people overlook how it's the glue of modern communication and enterprise business models.
Investors Buying In Following Salesforce's Q3 Stunner
November 19, 2015
Salesforce shares rose to an all-time high Thursday, after the company reported better-than-expected Q3 revenue and raised earnings estimates for 2016. Salesforce reported earnings of 21 cents a share and a revenue increase of 24 percent to $1.71 billion, compared with a year ago. The company is on pace to become the fourth largest enterprise software company in the world.
Docker, Yubico Team Up to Secure App Development
November 19, 2015
Docker this week announced new security enhancements at DockerCon EU in Barcelona, Spain, including hardware signing of container images -- an industry first -- through a partnership with Yubico. Docker Content Trust offers hardware signing through support for Yubico's YubiKey. The YubiKey 4 lets Docker users digitally sign code during initial development and through subsequent updates.
Hootsuite Adds Social Chops to Microsoft Dynamics CRM
November 17, 2015
Hootsuite on Tuesday announced an integration with Microsoft Dynamics CRM, Microsoft SharePoint and Microsoft Yammer. The collaboration will let enterprises use social content in meaningful ways for social marketing, social selling, social customer support, and internal collaboration, noted Kevin Zellmer, Hootsuite's vice president of corporate and business development.
CFOs Calculate Benefits of Cloud ERP
November 13, 2015
One of the clear indications that the cloud movement is becoming mainstream is the growing number of CFOs and finance departments that are adopting Software as a Service solutions to support their corporate responsibilities. Even more interesting is how cloud-based alternatives can redefine the accounting and financial management function in forward-minded organizations.
Microsoft Dynamics CRM Ventures Into Machine Learning
November 10, 2015
Microsoft last week revealed some new details about Dynamics CRM 2016, emphasizing functionality designed to empower customer service agents. It will be released in both cloud and on-premises versions in Q4. It will be available as a standalone application or as an add-on to Office 365. "This is a big release for Microsoft," said Nucleus Research's Rebecca Wettemann.
Microsoft Hits the Brakes on OneDrive
November 5, 2015
Microsoft on Tuesday said it would stop offering unlimited OneDrive storage for Office 365 customers and would cut the amount of free storage it offers. Some users abused the unlimited feature, exceeding 75 TB per user, or 14,000 times the average, the company said. Office 365 Home, Personal and University subscribers no longer will get unlimited storage. They'll get 1 TB of storage for free.
HP, Hewlett Packard Enterprise Go Separate Ways
November 2, 2015
The long-awaited split of HP's personal computer and enterprise operations has taken place, and CEO Meg Whitman clearly faces the most challenging crisis of her career -- trying to save a legacy business from being buried by the sands of time and progress. HP on Monday began its first official business day as a house divided into two brand new $50 billion enterprises.
PRM's Next Act
October 27, 2015
Partner relationship management has seen its ups and downs over the first part of this century. Running an indirect channel is vitally important to any vendor trying to extend its reach without incurring the high costs of building a sales team and all that supports it. Many vendors figure it's more economical to pay partners for performance than to endure the corporate buildout.
SAP's New Jam Communities Promise Stickier Customer Experience
October 23, 2015
SAP this week released SAP Jam Communities edition for Hybris, which delivers real-time product and service information to customers on company websites. The software can display personally relevant recommendations and reviews directly to customers in e-commerce stores. In essence, it lets companies embed access to relevant material and include a buy button in online customer community pages.
Federal Investment in Big Data Applications Heads for Liftoff
October 22, 2015
U.S. government agencies appear to have gotten the memo: Big data is good for you. The acquisition, storage, processing and management of large chunks of information will drive the use of big data technologies, according to a survey of federal IT managers. To accomplish those goals, federal IT managers increasingly are seeking the support of the private sector.
Southwest Heaves Sigh of Relief as Customer Service Returns to Normal
October 13, 2015
Southwest Airlines on Monday announced it was operating on a normal schedule after technical problems delayed hundreds of flights on Sunday. A computer glitch related to the technical systems that powered its customer service operations -- specifically in its reservation system -- apparently was to blame. Southwest teams worked throughout the night to solve the problem, the airline said.
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What best reflects your opinion on online privacy?
We need new laws to curb government spying.
It's dead -- Google, Facebook and others killed it.
Personalized advertising is the worst -- it's creepy.
It's achievable through encryption and other tech.
It's an overblown issue -- I have nothing to hide.