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When Microsoft Exchange Availability Matters the Most September 10, 2009 
The average worker checks email once every 15 minutes, recent studies have shown, with some users checking email as often as 40 times per hour. In addition, increasing use of personal mobile devices means that employees have become attached to their email at all times, with some checking their device as soon as each email arrives.
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NTSB Practices What It Preaches About Cellphones and Driving September 09, 2009 
The federal safety agency that investigates transportation accidents is banning texting and talking on cellphones by its employees while driving on government business. National Transportation Safety Board Chairman Deborah Hersman said Tuesday she's adopting the policy because she wants her agency to follow the same safety practices it recommends for others.
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Gmail Failure Heightens Cloud Computing Jitters September 02, 2009 
Gmail's 100-minute outage Tuesday was the result of a cascading series of router failures caused by a combination of hardware maintenance and traffic policies, Google said. The failure of the third-most popular Web mail service left users around the world who access the system online instead of through an email client unable to send or receive new messages or retrieve saved ones.
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FCC Eyes Flames Threatening LA Broadcasting, Communications September 01, 2009 
The smoke and haze from the 190-square mile Station Fire near Los Angeles isn't just making it difficult to see in the area of the San Gabriel Mountains. It's also having an impact on advanced forms of communications in Southern California: cellphone signals, television and radio broadcasting, even transmissions among the police, sheriff and fire crews battling the blaze.
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Whipping MuleSource Into Shape September 01, 2009 
Having secured funding from Hummer Winblad Venture Partners, Lightspeed Venture Partners and Morgenthaler Ventures, MuleSource cofounder Ross Mason turned what was the Mule Project into an open source player on the fast track. Re-invigorated with new CEO Greg Schott, MuleSource has been ramping up its business in the wake of a recession that has gutted some proprietary legacy players.
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Maybe the Policy Is the Problem August 18, 2009 
Imagine for a moment one of your company's employees getting out of their car and arriving at your office building. It doesn't really matter who it is, but for the sake of visualizing the scene more clearly, assume it's someone conservative and maybe a bit socially inept. Maybe it's one of the "suits" in accounting. Now visualize this employee walking through the parking lot of your office.
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The Comedy - and Tragedy - of the Commons July 30, 2009 
Sensitive data in unstructured formats poses a distinct problem to security- and compliance-minded organizations, a problem exacerbated by the ubiquity of Web-based portals and collaborative tools such as Microsoft SharePoint. This research brief describes how current Microsoft SharePoint users respond to the security challenges raised by their expanding reliance on collaboration.
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Refining User Access to Keep Employee Power in Check July 23, 2009 
It has been a year since the city of San Francisco was held hostage because a city network administrator, Terry Childs, allegedly locked down the city's IT system through a privileged account. Yet today, even with the heightened awareness created by this headline incident, companies continue to struggle.
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Should You Outsource or Keep IT In-House? July 22, 2009 
Maintaining the network. Ensuring remote users have access to resources. Updating virus definitions. Troubleshooting email problems. Any number of IT issues can arise on a daily basis. So does it make sense for small businesses to hire a full-time IT staffer or outsource their IT needs? That depends.
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The Wide-Open Career Landscape of FOSS Tech Support July 22, 2009 
The growing popularity of free open source software is a sure sign that consumers and software developers alike are becoming more disenchanted with costly proprietary products. However, the promise of free software can be tarnished when software packages need configuration help and that help proves hard to find.
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Out of Sight, Out of Mind? Security and the Home-Based Worker July 21, 2009
Everyone knows the old adage that "out of sight" is "out of mind." There's quite a bit of truth to it. It's a facet of human nature that things that are directly in front of our face get noticed, while things that are out of our scope of awareness don't. Seems pretty obvious, right? In fact, it is obvious -- or at least intuitive.
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Twitter Hack Opens Pandora's Box of Security Issues July 16, 2009 
A hack into Twitter's back-end productivity applications earlier this month is raising some serious questions -- not only about password system security itself, but also about some consequences of network intrusion that may have been unforeseen. About a month ago, a hacker was able to access a Twitter employee's personal email account -- and once there, the intruder struck the mother lode.
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App Testing at the Speed of Change July 08, 2009 
Adaptability is the name of the game in our fast-paced society. In order to remain on top, every company needs to adapt to the market in which it participates. Software and application developers -- actually, the entire IT department, if you want to get technical -- are particularly affected by this fast pace of change.
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Google Throws Its Voice to the Masses June 26, 2009 
Three months after unveiling its Google Voice application, Google unveiled a limited public roll-out on Thursday. The application's home site says the tool is available by invitation only. Anyone can sign up for an invitation, though they must then wait for a go-ahead from Google. Google has added several features to the application since March.
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Citrix Online Brings SMBs Into the Virtual Meeting Room June 15, 2009 
The economy is still broken, and businesses are scampering to save money and entice back lost customers. Don't remind Brett Caine, though. As president of Citrix Online, he's too busy growing the company's customer base into a $100 million business that a few years ago didn't exist. As a young startup in 1997, Expertcity was a provider of Web-based desktop access and help-desk services.
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Google Edges Deeper Onto MS Turf With Outlook Plug-In June 10, 2009 
Google released on Tuesday a plug-in to its Google Apps arsenal that could be the last push needed to nudge some businesses into fully adopting its cloud computing services. The product, Google Apps Sync for Microsoft Outlook, works with the Premier version of Google apps, which costs $50 per business user per year, as well as the free educational version, which is limited to 50 user accounts.
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