Tuesday - November 4, 2008
You can't say you were not warned or that you had no idea of what was happening. The socialization of CRM took a big step forward on Monday when Salesforce.com CEO Marc Benioff told the keynote audience at Dreamforce 2008 in San Francisco that his company has developed technology that will integrate Facebook and Salesforce.com. Amazingly, despite all of the talk about marrying social media and CRM that has taken place over the last two to three years, it was not any of the larger and older -- and richer -- software giants that made the announcement.
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Thursday - October 9, 2008
Oracle is acquiring Primavera Software -- a best-of-breed vendor in the project portfolio management niche. The company already has some in-house functionality in this asset category; it now plans to leverage its existing technology with the Primavera product line to produce an enterprise application.
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Wednesday - August 27, 2008
In a slow news week, Salesforce.com had no trouble attracting our attention with a $31.5 million acquisition of InStranet. The skinny on this company is that InStranet enables customers to build knowledge bases for service and support applications. It was an area where Salesforce was relatively light, and the addition will strengthen the overall offering when it comes online sometime next year.
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Wednesday - August 20, 2008
Salesforce.com has acquired InStranet for $31.5 million, a transaction that includes the assumption of $4.2 million in cash on InStranet's balance sheet. This deal is grander in scale than any of Salesforce.com's previous acquisitions; the company's past purchases have been small one-off technology providers in niche areas.
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Wednesday - July 30, 2008
Ribbit announced that it had been purchased by British Telecom on Tuesday for $105 million in cash. As deals go, that might not seem like a lot, but given the fact that it's all cash and given the relatively slow market for "liquidity events" these days, it's worth pondering. Peeling the onion and trying to get beyond the cash, this is an important milestone.
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Tuesday - July 1, 2008
The two largest electronic prescription networks have decided to merge. By joining together their two platforms, RxHub and SureScripts maintain that both doctors and patients will benefit. Having one integrated system gives doctors more information about patients' health insurance plans as well as related medical history, Robin Cronin, a spokesperson for SureScripts told CRM Buyer.
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Monday - June 23, 2008
Oracle has reached an agreement to buy Skywire, a firm that makes software for the insurance business, as the database and applications giant continues to build out its menu of industry-specific tools. The purchase of Skywire marks the second consecutive acquisition in the insurance space for the voracious Oracle, following May's purchase of Adminserver, which makes insurance policy administration software.
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Thursday - June 19, 2008
Amdocs and IBM have entered into an original equipment manufacturer agreement in which Amdocs will embed the IBM DB2 Data Server and the IBM Optim Data Growth application in its CRM product line. It is the first OEM agreement IBM has inked involving Optim, Steve Tallant, senior manager of product line management with IBM, told CRM Buyer.
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Thursday - April 17, 2008
They may be still waiting for the first signs of the much advertised recession in the Bay Area. Everything I see here, especially this week, points to growth and all that goes with it. Multiple people have come up to me, phoned or e-mailed seeking introductions or support as they confess to having itchy feet or the promise of some capital to start a business.
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Monday - April 14, 2008
Salesforce.com and Google have announced the rollout of Salesforce for Google Apps, a product that combines Google's budding suite of productivity applications with the ubiquitous on-demand customer relationship management application. The two are already collaborators on Salesforce Group Edition featuring Google Adwords.
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Thursday - April 3, 2008
Oracle has gone to the debt markets to fund its $8.5 billion purchase of BEA Systems. The company has priced an offering in three series of investment-grade notes for a total of $5 billion. Not all of the $5 billion will be put toward the acquisition of BEA; Oracle intends to use some of the offering's proceeds for acquisition-related expenses and for general corporate purposes.
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