Monday - January 5, 2009
Google, Yahoo, Cisco, Intel, AMD and other companies are slashing employees and cutting expenses. And then there's Salesforce.com. During Thanksgiving week, the San Francisco-based software company began driving a big white truck -- a traveling billboard -- up and down Highway 101 as part of a major recruiting push. "We hired hundreds of people in the last quarter," said chief executive Marc Benioff. "We will hire hundreds of people this quarter."
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Sunday - January 4, 2009
Welcome to the latest BriefingsDirect Analyst Insights Edition, Vol. 35, a periodic discussion and dissection of software, services, SOA and compute cloud-related news and events with a panel of IT analysts. In this episode, our guests make their top five predictions for IT in 2009.
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Wednesday - December 24, 2008
What a great time to be thinking about the future. Seriously. This is my last column of the year, and traditionally I try to forecast some movements in the market for the year ahead. This year it takes a special kind of fortitude to even read a piece like this, let alone write it, but if you think about it, this really ought to be a good time for prognosticating and for optimism.
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Thursday - December 18, 2008
The Federal Reserve Bank has issued new rules that will take effect in 2010, radically changing the way credit card companies treat their customers. Essentially, they are strong protections that regulate interest rates and billing methodologies. For instance, card companies will be prohibited from charging interest on balances that were paid off in the previous cycle.
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Wednesday - December 17, 2008
I don't know about you, but I will be happy to write "The End" on the chapter we call 2008. Normally, at the end of a year I look back at some of my predictions from a year earlier and look for some indication that I was on track at least some of the time. This year is different. Who cares, really -- the big story in the economy was on no one's radar that I know of.
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Tuesday - December 16, 2008
Business software maker Oracle is scheduled to report its fiscal second-quarter results after the stock market closes Thursday. Oracle has been on a roll for several years as it snapped up dozens of its smaller rivals, but the Redwood Shores-based company will be hard pressed to keep the momentum going as more corporate customers curtail their spending on technology to weather the recession.
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Sunday - December 14, 2008
Noble Systems recently introduced the Noble Composer Web Agent, an agent workflow design and desktop unification tool for Web-based agent environments. The company believes the solution can help companies improve agent productivity, reduce training costs, increase customer service quality, and leverage technology investments.
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Thursday - December 11, 2008
Have you ever answered one of those "how was our service?" questionnaires to let somebody know you weren't happy with the experience you'd had, and then never heard anything back from the business that asked? Or maybe this holiday season your boss asked where the staff wanted to go for the office party, only to have him pick his favorite spot regardless.
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Wednesday - December 10, 2008
Nearly five years ago, I wrote a white paper that resonated around the industry like a three-point shot clanging off the front of the rim as time expired. A "brick," in the vernacular of basketball; nonetheless, I view it as some of my finest work. The paper, "The New Garage," takes as its premise that cloud computing and platforms would be the next big thing in our business.
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Monday - December 1, 2008
Microsoft CRM operations are in full swing, and bloggers are sharing tips and information. Update Rollup 1 for Microsoft Dynamics CRM 4.0 is now available. No, it's not a new release -- but as with anything Microsoft, the cyber-community is talking about implementation do's and don'ts.
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Wednesday - November 26, 2008
I have in my hot little hand a two-page handout that I got at the recently concluded Dreamforce 2008 event in San Francisco. With all the excitement about the election and the economy, as well as this day job I have, I had not really taken the time to peruse it. A quick glance a couple of weeks ago told me that the company had added a new color -- blue -- to its logo, but closer inspection reveals that it isn't just the color.
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