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Was Apple's Outstanding Q1 a Fluke?
February 6, 2017
Apple had a good quarter, but if you look under the numbers there is a ton of trouble. It just dropped behind Google in brand value, and valuation may crater in a few months. The iPhone 7 did well, but that shouldn't be a surprise, given that its biggest competitor, Samsung, saw its phone literally go up in flames last quarter. The Galaxy 8 is coming, though, and it looks really impressive.
Wireless, Telecom and Pay TV: The Future Is Coming Into Focus
February 2, 2017
Wireless, telecom and pay TV -- including cable, satellite and Internet services -- are all on a growth trajectory, but each company is taking a different path. That means comparing them will be more difficult going forward. In the past, the companies in these sectors in many respects looked the same and offered nearly the same basic services. Looking forward however, things appear very different.
Apple Goes on Record-Breaking Spree
February 1, 2017
Apple stunned Wall Street with Q1 earnings that set new quarterly unit and revenue records in key product segments, and its highest-ever earnings per share. CEO Tim Cook said the company set all-time revenue and unit records for its iPhone and Apple Watch brands, all-time revenue records for its Mac and Services businesses, and all-time revenue records for four of its five geographic sectors.
Trump Clings to Personal Phone Despite Security Risks
January 27, 2017
President Donald J. Trump apparently has continued to use his personal Android smartphone despite security concerns. Trump was concerned about losing access to his personal phone even prior to taking his oath of office, according to a report citing unnamed aides who said he worried about how isolated he could become in the White House without his phone to keep in touch with friends.
Personalization, Simplicity Key to Smart Home Device Adoption
January 26, 2017
Continued innovation and messaging are crucial for smart safety and security device manufacturers that want to capitalize on new opportunities in the emerging Internet of Things. Early adopters of smart devices are often drawn to the innovative design and technological gadgetry. However, mass market adoption depends on clear and compelling value propositions that appeal to the masses.
Google Gets Rid of 1.7 Billion Bad Ads
January 25, 2017
Google removed 1.7 billion bad advertisements from its various sites in 2016, more than double the prior year's totals. Google took several steps to crack down on the deceptive advertising, including updating its policies to protect users from "misleading and predatory offers." It also beefed up its technology to help identify misleading ads and remove them.
Barra Leaves Post as Xiaomi's International Point Man
January 24, 2017
Almost four years after being poached from a critical post at Google to join Chinese upstart Xiaomi, Hugo Barra on Monday announced he will return to Silicon Valley in February. Barra, who led the Xiaomi's overseas expansion as vice president, international, explained the move largely as a desire to reconnect with his family and restore a sense of normalcy to his life.
Samsung Explains Note7 Failure, Promises to Do Better
January 23, 2017
Samsung has announced new quality assurance protocols to ensure that it won't have a repeat of the catastrophic issues that plagued its Galaxy Note7 handsets. The company last fall issued a universal recall after several of the devices caught fire or exploded. In one incident, an aircraft had to be evacuated after a Samsung Galaxy Note7 caught fire and produced thick smoke.
Samsung's Note7 Post Mortem Turns Up 2 Problems
January 21, 2017
Samsung is set to release the results of its Galaxy Note7 investigation on Monday, explaining the underlying causes of the problems that led to the phone's demise. The three independent quality control and supply chain analysis firms Samsung engaged to conduct the investigation concluded that the Note7 was affected by two separate issues. One was a battery issue; the other was the rush to market.
Apple to Jack Up App Prices in UK
January 18, 2017
Apple on Tuesday alerted its development community that it will be raising prices on apps sold through its App Store in the United Kingdom. Several factors influence App Store price tiers internationally, including currency exchange rates, business practices, taxes, and the cost of doing business, Apple said, noting that the factors vary by region and over time. App Store price increases also are ahead for India and Turkey.
Instagram Stories to Feature Video Ads
January 11, 2017
Instagram on Wednesday announced that businesses will be able to place immersive, full-screen video ads in its Stories feature, which has attracted 150 million daily users since its launch five months ago. Further, Instagram Business Tools will include insights on stories, which will allow business users to view the reach, impressions, replies and exits for each individual story.
Apple's Great App Store Sales May Not Signify Much
January 6, 2017
Apple's App Store racked up an all-time high of $240 million in sales on the first day of this year. On the whole, 2016 was a very good year for Apple devs, who earned more than $20 billion for their apps. "Apple has always had the most profitable ecosystem and app market in terms of revenue per user and price per app," said Holger Mueller, a principal analyst at Constellation Research.
Which Wireless Carrier Is Best for You?
January 5, 2017
Which wireless carrier is best? Many studies are undertaken every year, and while they are interesting and accurate, they often are not that useful in selecting the best carrier for you. Why? Simple. They are generic studies, but you are not a generic customer. If wireless performance were the same for every customer in every location, then the studies would be helpful -- but that's not the case.
Samsung May Unleash a Beast
December 21, 2016
Hot off the rumor mill on Wednesday is news of Beast Mode, a new feature Samsung may include in its upcoming Galaxy S8. Spotted in an EU trademark application, Beast Mode would apply to smartphones, mobile phones and application software for smartphones. The Galaxy S8 is expected to be the first smartphone built around Qualcomm's Snapdragon 835 processor.
Salesforce Releases Texting Customer Service Chatbot
December 14, 2016
Salesforce has released LiveMessage, a chatbot that lets enterprises users engage customers through messaging apps such as Facebook Messenger, SMS or MMS directly within its Service Cloud. Service agents can respond to customers on Facebook Messenger after accessing their records, for example, and the conversation automatically is appended and can be resumed later if necessary.
Fitbit Pulls Pebble From Rock, Hard Place
December 9, 2016
Fitbit has announced an acquisition deal with smartwatch maker Pebble. It clearly has been struggling, having laid off 25 percent of its staff earlier this year, when CEO Eric Migicovsky acknowledged that money was tight. "Fitbit is acquiring certain assets of Pebble, including key personnel and intellectual property specific to software and firmware development," a Fitbit spokesperson said.
Without Numbers, Cook's Apple Watch Claims May Be Hollow
December 8, 2016
Apple drew some pointed questions this week following CEO Tim Cook's vague response to reports suggesting Apple Watch demand has plummeted. The Apple Watch is on track to set a holiday sales record and post its best quarter ever, Cook said. Sell-through of the watch -- that is, units sold to consumers and not just stocked on retailers' shelves -- also is on track to reach a new high, he added.
SCOTUS Scuttles Apple's Big Samsung Award
December 7, 2016
The U.S. Supreme Court on Tuesday spoiled Apple's hopes for a big payday, scotching the $399 million award in its successful patent infringement suit against Samsung. Justice Sonia Sotomayor delivered the Court's decision, which turned on what lawmakers meant by the term "article of manufacture." The appeals court had ruled that it encompassed the entire phone. The Supremes disagreed.
Amazon's Register-Free Grocery Shopping Could Disrupt Retail
December 6, 2016
Amazon on Monday unveiled a prototype convenience store called "Amazon Go," which uses mobile e-commerce, machine learning and computer vision to allow customers to make purchases without a cashier. The 1,800 square foot concept store in Seattle uses the company's Just Walk Out technology, which incorporates many of the same concepts found in self-driving cars, Amazon said.
iPhone Envy May Have Felled Galaxy Note7
December 6, 2016
Samsung's desire to match the iPhone 7 Plus led it to implement an aggressive design and manufacturing approach that led to problems with its Galaxy Note7 -- including some instances of the smartphones bursting into flames, Instrumental reported last week. Instrumental engineers tore down a Galaxy Note7, and found "tension between safety and pushing the boundaries," CEO Anna Shedletsky revealed.
Fitbit May Pick Up Pebble
December 5, 2016
Fitbit, the leader in the wearables category, is close to an agreement to buy struggling smartwatch maker Pebble for up to $40 million, in a move to gain the firm's intellectual property and software. The negotiations follow several months of financial turmoil at Pebble, which reportedly slashed its workforce by 25 percent in March and has rebuffed several prior offers to be acquired.
Apple Drone Fleet to Gather Maps Data
December 2, 2016
Apple reportedly has assembled a group of robotics and data-collection experts who will use drones to obtain data for updates to its Maps app. Apple, Google and others in the cartography space currently collect a lot of their data using motor vehicles equipped with high-tech gear. "That's a very expensive and time-consuming process," said Sam Abuelsamid, an analyst at Navigant Research.
Gooligan Ransacks More Than 1M Android Accounts
December 2, 2016
More than 1 million Google accounts have been breached by Android malware dubbed "Gooligan," Check Point reported Wednesday. The malware roots infected devices and steals authentication tokens that can be used to access data from various Google apps including Gmail, Google Docs, G Suite and Google Drive. It potentially affects devices running Android 4 and 5.
Netflix Offers Offline Option at Long Last
December 2, 2016
Giving in to years of customer pressure, Netflix has announced that a limited number of television shows and movies will be available for viewing offline without a live connection to the Internet. Customers have been asking for a way to view content on airplanes or other locations where Internet service might be unavailable or expensive, noted Eddy Wu, director of product innovation at Netflix.
Zenefits Pays the Piper
December 1, 2016
The California Department of Insurance this week announced fines totaling $7 million against startup Zenefits, a provider of cloud-based human resources services. The company's former leadership "created an anything goes culture at the Internet startup, resulting in numerous violations of licensing requirements to protect consumers," said Insurance Commissioner Dave Jones.
Samsung Floats Possibility of Split
November 30, 2016
Samsung has announced road map for a corporate restructuring that might include splitting itself into two. The company has retained external advisors to review the optimal corporate structure for its activities. The review is expected to take six months. Depending on the findings, Samsung may create a holding company structure and might list its shares on additional international exchanges.
iPhone 8 Dreaming in Full Swing
November 29, 2016
Apple's latest iPhone was barely out of the gate when rumors began percolating about the company's next new phone. Although the iPhone 7 garnered mostly tepid reviews, initial inventories sold out quickly, and the company had to scramble to meet demand. That demand may have peaked, though, which may be why chasers of the next big thing are looking down the road.
Cyber Monday Is Bigger Than One Day
November 28, 2016
Although online retailers on Monday offered deals to jumpstart the online holiday shopping season, Cyber Monday as a one-day event could be losing some of its attraction. Many retailers jumped the gun, and have been offering special online deals for days. Cyber Monday in recent years has ranked as the third largest holiday shopping day, following Super Saturday and Black Friday.
Black Friday's $9B Weekend Haul Shatters Records
November 28, 2016
Shoppers came out in droves over the Black Friday weekend, spending a record $9.36 billion, a 16.4 percent increase from a year ago, according to Adobe Digital Insights. Black Friday sales hit a new record of $3.34 billion, a 21 percent jump from a year ago. This was the first-ever Black Friday with sales exceeding $3 billion. Thanksgiving Day sales were up 11.5 percent from a year ago.
Cyber Grinches Could Disrupt Holidays' Biggest Shopping Weekend
November 23, 2016
Recent high-profile distributed denial of service attacks on the Internet's infrastructure and an investigative journalist's website have spiked concerns over possible disruptions of traffic during the biggest online shopping weekend of the year. Online spending last year exceeded $5.8 billion on Black Friday and Cyber Monday, according to Adobe, and that figure is expected to go up this year.
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How do you feel about shopping for your next new phone?
I can't wait for the new iPhone.
I'm eagerly awaiting the Galaxy Note 8.
I enjoy shopping for a great bargain, not necessarily a new model.
I dislike the phone shopping experience -- it's too confusing.
Phones have become boring -- I wish I could get excited.
Switching phones is monumentally inconvenient and annoying.