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Getty Shifts to Plan B for Monetizing 35MM Images
March 06, 2014
Getty Images, the stock photo giant that many professional photographers loathe but amateurs love, on Thursday announced it will allow consumers to embed its images free for non-commercial purposes on blogs, social networks and other websites. The move indicates the company, whose battery of highly paid lawyers has chased copyright violators for years, is bowing to the brave new Internet world.
Pega's Next-Best-Action Marketing Learns on the Job
March 03, 2014
Pegasystems has rolled out Next-Best-Action Marketing 7.1. Built on Pega 7, it aims to provide marketing executives with the best customer service strategy -- the next best action -- for any given scenario, based on customer data captured by the system, along with rules configured by the user. The differentiator between this and other platforms is its self-learning functionality.
Nadella Begins Microsoft Leadership Transformation
March 03, 2014
CEO Satya Nadella has begun his much-anticipated shakeup of Microsoft's leadership ranks, just weeks after taking the helm. Tony Bates, EVP of business development and evangelism, and Tami Reller, EVP of marketing, are leaving. Eric Rudder, EVP of advanced strategy, will take over Bates' duties, while marketing executive Chris Capossela will replace Reller and lead Microsoft's advertising efforts.
Samsung Phone Captures Golden Moment at the Oscars
March 03, 2014
Several members of Hollywood's elite walked out of LA's Dolby Theatre clutching golden statues on Sunday, but it might have been Samsung that landed the largest victory at the event. Early in the show, host Ellen DeGeneres stopped to capture the moment by using a Samsung phone to take a selfie while on stage. She later repeated the gimmick from the audience -- surrounded by a bunch of stars.
4 Ways to Waste Great Marketing Opportunities
February 28, 2014
CRM has always purported to be about relationships, but it's often used primarily for sales. That's kind of a good news, bad news situation. The bad news first: CRM got a bad rap when it didn't become a sales panacea (mostly for adoption issues). The good news: It exposed a void in the mix that marketing automation rushed to fill. The key to successful relationships is communication.
Marketers: Going Global Means Going Mobile
February 27, 2014
U.S. companies can be forgiven, perhaps, for their near-sighted view of global markets. North America and the more exotic European markets are enough for most companies, short of those with multinational aspirations, seeking foreign-based revenues. For those that do want to access markets in, say, Kenya or India, there are numerous barriers in their way.
The Travel Battle Rages On: May the Most Relevant Brand Win
February 25, 2014
The travel industry will increase 41 percent by 2016, making it worth $143 billion. With that much revenue on the line, booking sites are taking significant steps to ensure that they get their piece of the traveler pie. Brands no longer can offer experiences that are irrelevant to the end-user. Travel has become a user-centric industry, and the brand that serves up the most relevant content wins.
Microsoft Beckons New Consumers to Old Online Services
February 21, 2014
What's in a name? Microsoft is hoping more traffic to two of its online properties. The company has renamed its cloud storage service because of legal entanglements and the website for free versions of its Office productivity apps because of consumer confusion. The name changes, which took effect this week, weren't accompanied by very much in the way of feature changes.
Transition State
February 20, 2014
The CRM market appears to be experiencing a transition state -- something betwixt and between, a time of high energy and great possibility, above all a time of change. A ball bouncing around a spinning roulette wheel is in a transition state; chemical reactions go through transition states as reactants become products. The key concept is indeterminacy.
Microsoft Dynamics CRM Gets a Fuel Injection
February 18, 2014
Microsoft on Tuesday unveiled a set of Microsoft Dynamics CRM features that will be generally available in the second quarter of this year. There are three main areas of change in this latest iteration: new marketing functionality; enhanced customer service options; and the introduction of a unified service desk for call centers. There are also additional social listening features.
Completeness Is the New Black
February 12, 2014
Are we collecting enough data? It seems like a weird question given the glut of it at most companies, and perhaps it is. Perhaps a better question is, are we collecting the right data? We could get into a long philosophical discussion of just what the right data is, but that would only happen if we made the mistake of thinking all data was the same.
Mac Birthday Video Stars iPhone
February 04, 2014
Unlike in 1984, when the Macintosh was introduced, there weren't any Apple ads at the Super Bowl this year. Instead, on the day after the Massacre in the Meadowlands, the company raised the curtain on a 127-second video celebrating the 30th anniversary of the Mac -- on YouTube. Video for the project was shot entirely with iPhones over a 36-hour period on Jan. 24, the 30th birthday of the Mac.
Managing Big Data: Audience Measurement and Ad Targeting
February 03, 2014
The interaction of connected consumer electronics and digital media is creating vast and limitless amounts of user data, now commonly coined "Big Data." Many new business models are forming around these data, but for advertising, data have always been at the core of its business. Data of all varieties and volumes enable stakeholders to invest proportionally to the value of their media assets.
Marketing Automation Report Card
January 29, 2014
After two years of fairly hectic activity in the marketing automation space, it might be useful to ask where all the commotion has gotten us. Once a captive of finance, which was concerned with reeling in marketing's costs and rationalizing expenses with known -- or at least knowable -- benefits, marketing automation emerged in the last couple of years as a powerful tool.
Twitter Cards Users Get to Play With a Full Analytics Deck
January 27, 2014
Twitter has launched analytics for Twitter Cards to help users determine how well their media-rich tweets are performing on the network. Twitter Cards allow developers, brands and publishers to add photos, videos, deep links, content previews, and other rich media to their tweets. The analytics service is intended to help Cards users gain deeper insights into how their content is spreading.
HP Urges Consumers to Give In to Their Win 7 Cravings
January 21, 2014
HP launched a marketing campaign over the weekend advertising that Windows 7 was "back by popular demand." On its website, HP highlighted a handful of devices that run on the older version of Microsoft's OS, and it is selling the Core i5 and i7-powered machines at a $150 discount. The marketing campaign caters to consumers who aren't ready to embrace Windows 8's significant changes.
Smart Marketing in a BYOD World
January 21, 2014
Bring Your Own Device, or BYOD, is an established trend at many U.S. enterprises, and it's likely to continue to grow. Mobile marketing is an established channel through which many U.S. companies reach customers and prospective customers -- and it also is expected to grow. Is 2014 the year the twain will meet? Will marketers begin targeting consumers at work?
Nextbee Gives B2Bs CRM Integration Links
January 20, 2014
NextBee has spent the last several months developing integration links to connect its referral and customer service products to the major CRM applications, including Salesforce, NetSuite and Microsoft Dynamics. The general idea of the integration is to combine NextBee's ability to track activities and provide incentives with the CRM system's customer service touchpoints.
Huge Growth in Store for In-App Mobile Messaging
January 16, 2014
In-app mobile advertising is expected to jump significantly between now and 2018, according to new figures from Juniper Research. Ad spend in this category will reach $16.9 billion by 2018, up from $3.5 billion last year, the consulting group found. Smartphones currently account for approximately 70 percent of in-app ad spend, Juniper said, but that ratio is expected to change.
Yahoo's Mayer Highlights Content, Advertising, in Splashy Keynote
January 08, 2014
Yahoo CEO Marissa Mayer has charted the course for her company's future, and the focus is more on media than technology. She revealed a number of new products and digital magazines during her keynote speech at the Consumer Electronics show in Las Vegas with a number of guests turning up to help make announcements. Mayer reported that Yahoo has acquired Aviate.

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