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Firms Eager to Try New Sales Technologies, Survey Suggests
June 13, 2017
More than 80 percent of high-growth sales organizations use five or more sales technologies, suggests a recent online survey of 400 companies. Velocify and the American Association of Inside Sales Professionals partnered on the research and released their findings on Tuesday. The average number of sales technologies in use was 10, based on the participants' reports.
New Stem Cell Treatment Offers Dramatic Burn-Healing Potential
June 13, 2017
A med-tech startup has developed a novel way to treat burn wounds. RenovaCare harvests a variety of cells, including stem cells, from a healthy area of skin on a patient. Those cells are then suspended in a water-based solution and sprayed onto the wound using the company's SkinGun. "The sprayer allows us to have a generous distribution of cells," explained RenovaCare's Roger Esteban-Vives.
SoftBank to Take Fearsome Robots Off Alphabet's Hands
June 10, 2017
SoftBank on Thursday announced that it will acquire robotics company Boston Dynamics from Alphabet, parent company of Google. SoftBank Robotics is the company's subsidiary that focuses on the development, sales and maintenance of humanoid and service robots. "Smart robotics are going to be a key driver of the next stage of the information revolution," said SoftBank CEO Masayoshi Son."
Microsoft Buys Hexadite to Toughen Windows Security
June 9, 2017
Microsoft on Thursday said it has agreed to buy a Hexadite, which incorporates artificial intelligence in its automated responses to cyberthreats. The acquisition will help bolster the company's efforts to help commercial Windows 10 customers deal with advanced attacks on their networks, Microsoft said. The acquisition will include Hexadite's endpoint security automated remediation.
E3 2017: Enhancements, Expectations and Perhaps Excitement
June 8, 2017
All of the major video game developers, publishers and console hardware makers, as well as many retail buyers and the gaming press, will descend on Los Angeles for E3 2017 next week. The annual event -- a showcase for computer, video and mobile games and related products -- will kick off officially on Tuesday and run through Thursday at the Los Angeles Convention Center.
Apple's iOS 11 Makes Siri a More Natural Woman... and Man
June 6, 2017
New voices for Siri and peer-to-peer payments are among the new features in the next version of Apple's mobile device operating system iOS 11, previewed at the company's annual Worldwide Development Conference on Monday. "With the new operating system, Apple has doubled down on many of the applications it has developed for iOS," said Ross Rubin, the principal analyst at Reticle Research.
Seeding the Next Generation of Consultancies
June 6, 2017
There's been a lot written recently about how artificial intelligence, machine learning and automation are going to displace millions of workers. However, these powerful new technologies already have spawned a surge in demand for a new wave of highly skilled consultants to help organizations capitalize on the added business opportunities resulting from the latest innovations.
With Audio Focus, Apple Side-Steps Smart Speaker Competition
June 6, 2017
Apple raised the curtain on HomePod, its upcoming smart speaker, during Monday's WWDC keynote presentation. The company also announced some desktop OS features for the iPad, and revealed its plans to become an augmented reality powerhouse. "Just like iPod reinvented music in our pockets, HomePod is going to reinvent music in our homes," said Apple SVP Phil Schiller.
Zuora VP Matt Darrow: The Intelligence of the Subscription Model
June 2, 2017
"We think of 'subscription' broadly," said Matt Darrow, VP and general manager of product at Zuora. "It's when companies do business with customers with whom they have a known relationship, and those relationships are sticky. The subscription model is great for engagement because companies know that in order to be successful they need to deliver ongoing services that keep providing value."
Rumored Apple Plans Hint at Smart Speaker Battle Ahead
June 2, 2017
Apple reportedly has begun production of a high-end speaker with Siri-based digital assistant technology to compete directly with Amazon's Alexa-based Echo speakers and the Google Assistant-powered Home speaker. Production is in the early stages, but the device could be unveiled as early as next week at WWDC. That would position the company to begin shipping in time for the winter holiday season.
Salesforce Offers Alternative to Old-School Partner Portals
June 1, 2017
Salesforce on Wednesday announced the Sales Cloud Lightning Partner Relationship Management app as a replacement for partner portals and electronic data interchanges that lack modern features such as built-in mobile, social analytics and AI capabilities. The PRM app has an interactive Guided Setup Wizard that lets channel managers configure, customize and deploy the app in days.
PCs Shine Again, but for How Long?
June 1, 2017
Just when PCs looked to be dying a slow, painful death, they became interesting again. As expected, this week's news coming from Computex is flush with new PCs and PC technologies, but is it enough to reinvigorate a market that has faced declining sales since 2011? The market peaked at just over 365 million units annually, and fell to 269 million units last year. So, why all the excitement?
Microsoft Partners Heed Mixed-Reality Call
June 1, 2017
Microsoft on Wednesday showcased a new series of mixed reality headsets from partner firms Acer, HP, Asus, Dell and Lenovo at Computex 2017. The preview marked the company's commitment to establish Windows 10 as a leading driver of mixed reality capabilities, as well as to open up the market to a wider variety of price points and consumer demographics.
Will Future Autonomous Cars Fly Like Birds or Tunnel Like Moles?
May 29, 2017
It is kind of amazing how much advancement is going on in the autonomous car space. A year ago, we were mostly talking about cars that seemed comparatively boring, because they just drove on the surface. How quaint -- how 2016. Now when we mention "boring," we may be talking about Elon Musk's new underground tunneling idea. However, a little company called "Airbus" disagrees.
Google Brings Machine Learning to Online Marketing Assessment
May 26, 2017
Google earlier this week unveiled Google Attribution, a tool that uses machine learning to measure the effectiveness of online marketing campaigns across a variety of devices and channels. Part of a series of new measurement tools introduced at Google Marketing Next, Google Attribution aims to help marketers determine what is driving consumers to make their online purchasing decisions.
Helpshift Integrates With Salesforce
May 25, 2017
Mobile technology has delivered a lot of useful functionality that enables vendors and their customers to be on the same page more frequently. However, the screen size has an inherent drawback: It shows a very narrow slice of a reality -- typically one idea at a time. The problem is especially acute in the key areas of sales and service. A mobile "help" app should deliver help the customer values.
Genesys Launches G-Nine CX Framework
May 24, 2017
Genesys on Monday introduced G-Nine. "Think of G-Nine as the Genesys innovation framework that guides many aspects of our business -- product strategy being one of those," said Genesys CMO Merijn te Booij. "Within the G-Nine innovation framework, we have defined our themes related to technology and consumer trends that we'll focus on in the next two years."
Softbank Vision Fund Attracts $93B From Gulf States, Apple, Others
May 22, 2017
The Softbank Vision Fund has closed its first major funding round raising more than $93 billion in capital from the Gulf states, as well as tech stalwarts Apple, Qualcomm and others. Softbank, which last fall launched the fund with backing from the Public Investment Fund of Saudi Arabia, said it has received new commitments from the Mubadala Investment Fund from the United Arab Emirates.
How Deep Learning Could Fix Trump and Healthcare
May 22, 2017
Nvidia earlier this month launched a massive new push for intelligent machines, including what is likely the most expensive volume workstation in the world designed for this purpose. IBM, which has a tight relationship with Nvidia, launched a quantum computing processor that has a good chance of massively increasing the speed and intelligence of thinking systems.
Nvidia Is Off to the Autonomous Car Races
May 20, 2017
Nvidia recently announced that Toyota will use its Drive PX AI car computer platform for advanced autonomous vehicles slated for introduction over the next few years. Nvidia is combining breakthroughs in AI and high-performance computing to build Nvidia Drive PX, the brain of the autonomous car, said CEO Jensen Huang at Nvidia's GPU Technology Conference earlier this month.
Data Watchdog Cautions Google and UK Health Partner
May 19, 2017
A British data watchdog has raised questions about whether it was appropriate for a healthcare trust to share data on 1.6 million patients with DeepMind Health, an AI company owned by Google. The trust shared the data in connection with the test phase of Streams, an app designed to diagnose acute kidney injuries. However, the sharing reportedly was performed without an appropriate legal basis.
Google Pushes AI, Machine Learning to the Front
May 18, 2017
Addressing thousands of developers at the annual Google I/O conference on Wednesday, Google CEO Sundar Pichai outlined the company's new strategy to transition from mobile first to artificial intelligence and machine learning. The goal is to equip the company's line of digital assistant products and services to anticipate the needs of users, and comprehend sights and sounds in new ways.
Intertwining Artificial Intelligence With Blockchain
May 18, 2017
Except for those folks living under rocks, everyone knows about or at least has heard of bitcoin. However, not everyone understands the technology of bitcoin, which extends well beyond Internet-based currency. For the rock people, bitcoin is an Internet-based currency that allows for transparency with respect to each transfer of the currency through the use of a distributed database.
E-Commerce Gets the Einstein Treatment
May 17, 2017
E-commerce brings together several themes that relate to our current fascination with artificial intelligence, machine learning, bots, mobile technology and the like. It's actually more than that, because it represents an underserved part of CRM. Until fairly recently, there were few tools that retailers could use to reach online customers for marketing and sales.
3 Ways Your Sales Organization Should Prepare for AI
May 16, 2017
AI is a trend, and it's always nice to be trendy, but as great as CPQ is, it's still only one source of data. Without sufficient data, AI is extremely limited. It's like allowing your toddler to learn only about colors: The kid might be a whiz with colors, all right, but without context -- in other words, more data -- that information won't make any sense.
Dell's 'Alice' Will Guide Women Through VC Wonderland
May 15, 2017
One of the interesting things at Dell EMC World came from Karen Quintos, the most powerful woman at Dell. Karen is responsible for its Entrepreneur in Residence program, which focuses on equipping and helping woman entrepreneurs. Dell Technologies apparently has created "Alice," a female-focused artificial intelligence focused on helping support and drive innovative firms backed by women.
Nvidia Embraces Deep Neural Nets With Volta
May 12, 2017
At this year's GPU Technology Conference, Nvidia's premier conference for technical computing with graphic processors, the company reserved the top keynote for its CEO Jensen Huang. Over the years, the GTC conference went from a segment in a larger, mostly gaming-oriented and somewhat scattershot conference called "nVision" to become one of the key conferences that mixes academic and commercial high-performance computing.
Veeva Offers Cross-Stack Customer Insights
May 12, 2017
Veeva Systems earlier this week announced Veeva CRM MyInsights, a new cloud-based data visualization capability producing tailored insights within Veeva CRM. MyInsights lets users of tablets or other mobile devices access, analyze and visualize information in real time. It includes fixed reporting for sales and activity data and a new, customizable HTML5/JavaScript framework.
Microsoft Debuts Smarter Cloud at Build
May 11, 2017
Microsoft executives, led by CEO Satya Nadella, introduced a series of enhancements to the company's critical data and cloud services at the kickoff of its annual Build conference, demonstrating new ways to expand adoption of artificial intelligence, personal digital assistants and other innovations. There will be more than 25 billion intelligent devices in the world by 2020, Nadella said.
Amazon Adds Show to Echo's Tell
May 10, 2017
Echo isn't just for sound anymore. Amazon on Tuesday announced Echo Show, a new version of its popular smart speaker that comes with a 7-inch color touchscreen, 5-inch front-facing camera and dual 2-inch Dolby speakers. With its screen, it can show YouTube videos, access home security cameras, display photos and scroll lyrics as you listen to songs from streaming services.
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