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CyberSource Peak Season Fraud Management Guide
AT&T: We Told Our Customers 'Unlimited' Doesn't Mean 'Unlimited'
October 29, 2014
The Federal Trade Commission on Tuesday filed a complaint in a California federal court against AT&T, seeking compensation for customers who were told they had unlimited data plans but in reality did not. The legal action stemmed from a practice AT&T began in 2011 of throttling data delivery to customers with unlimited data plans when their data usage reached a specified amount during a billing period.
Mobile Database Management's Coming of Age
October 28, 2014
The push is on for mobile database management tools built from the ground up to run directly inside phones, tablets and wearables. These mobile database solutions are being designed to do what heavyweight open source solutions like SQLite, Cord Data, MySQL and PostgreSQL were not designed to do. Some 4.55 billion people worldwide are using mobile phones this year.
Battered Aereo Takes a Couple More Blows
October 28, 2014
U.S. District Judge Alison Nathan last week granted broadcasters' request for a temporary restraining order against Aereo. This is the latest setback for the would-be cable-killer service, which was suspended following a Supreme Court ruling this summer. Aereo had utilized small dime-sized antennas to capture over-the-air TV signals and stream the content to subscribers over the Internet.
Technology Taxes Come at a Steep Cost, Report Finds
October 28, 2014
Slapping taxes on information and communication technologies can cost countries more money than it brings in, says a study by the Information Technology & Innovation Foundation. Most of the countries imposing high taxes are lower- or middle-income nations in Africa, South Asia and America. The report's release coincides with protests in Hungary over the government's plan to tax ISPs.
Tact Premium Goes With the Flow
October 27, 2014
Tactile has debuted Tact Premium, a paid version of its Tact for Salesforce CRM mobile app, that offers ramped-up functionality. Tactile showed it off earlier this month during Salesforce.com's annual Dreamforce show. "The biggest challenge with CRM systems is that they do not follow how a typical sales person goes through his or her day. We have solved that problem," claimed CEO Chuck Ganapathi.
Most Everything's Coming Up Roses for Microsoft
October 27, 2014
Microsoft last week announced better-than-expected Q1 2015 earnings, giving pause to its critics. Granted, net income registered a year-over-year drop. However, revenue totaled $23.2 billion, compared to the previous year's $18.53 billion. Bear in mind the results include $1.14 billion in costs related to Microsoft's restructuring plan and the ongoing integration of Nokia's mobile business.
CRM Selection: Getting Requirements to Reflect Reality
October 24, 2014
Perhaps the most important thing you can do before buying business software is to understand what you really want. Software is different from buying a car -- a physical thing you can inspect and whose operation you understand. It's different from buying a commodity, whose characteristics are already clear and there's little variation from purchase to purchase.
Robots Gearing Up to Join Ebola Front Lines
October 24, 2014
The White House and roboticists have set Nov. 7 to get together in a workshop to explore ways of using robots to help in the battle against Ebola. The White House Office of Science and Technology Policy will cohost the workshop on safety robotics for Ebola workers, with Texas A&M University's Center for Robot-Assisted Search and Rescue, or CRASAR.
Divvying Up the US' Crucial Wireless Spectrum
October 23, 2014
The U.S. government is about to hold another wireless spectrum auction. Why is spectrum so important? If you owned a brand new car with brand new tires, you would still need air in those tires in order to drive, right? That's wireless spectrum. It's the air inside the tires that lets you drive. Without spectrum, you can't use mobile apps. The problem is, wireless spectrum is not unlimited.
FTC Snags Soltani for Chief Technologist Role
October 22, 2014
Privacy expert and Pulitzer Prize-winning journalist Ashkan Soltani will be the FTC's new chief technologist, FTC Chairwoman Edith Ramirez announced Tuesday. "Ashkan is well qualified and was an excellent choice for the agency," said Ginger McCall, an associate director with the Electronic Privacy Information Center. Soltani will succeed Latanya Sweeney in the position beginning in November.
Chinese Officials Kick In Apple, MS Cloud Doors
October 21, 2014
Chinese authorities have launched man-in-the-middle attacks on Apple's iCloud.com and Microsoft's Login.live.co that are ongoing, according to Greatfire.org. Qihoo 360 browser users' local connections to iCloud.com are being rerouted to a dummy site that's identical to Apple's login page. Users of Firefox or Chrome land on a warning page instead. The attack on iCloud reportedly is nationwide.
Feds Loosening Purse Strings for Cloud Deployments
October 21, 2014
Federal investment in cloud technology is picking up steam and should increase sharply in the next several years -- but that doesn't mean that government agencies suddenly have found that cloud migration will be either quick or simple. Federal cloud spending will jump from slightly more than $3 billion in fiscal 2014 to $9.9 billion in fiscal 2018, according to IDC Government Insights.
Aviso Helps Sales Managers ID the Real Deals
October 20, 2014
Aviso has launched its first product, Aviso Insights. It is a sales forecasting analytics tool that uses machine learning and portfolio management frameworks to help sales managers answer a fundamental question: What deals can I expect to close this quarter? The application has a mix of features that allow a manager to forecast, analyze and prioritize leads in the pipeline.
IBM's Earnings Miss Gives Wall Street the Willies
October 20, 2014
IBM's earnings slipped in Q3, sending its share prices sliding 7.11 percent to close Monday at $169.10. The company announced it is unloading its Microelectronics OEM semiconductor business and manufacturing operations to GlobalFoundries. IBM will pay GlobalFoundries $1.5 billion to take over the business. IBM's bleak news is being blamed for sending the overall Dow Jones Industrial Average south.
Top 5 Ways to Make Money With Software
October 20, 2014
While app developers generally aim to make money off their creations, this goal is often relegated to second-tier status by programmers who but the product first and foremost, as they should. Therefore, in order to minimize the time needed to devote to a monetization strategy, developers generally choose one of the following tried-and-true methods.
Salesforce's Wave Is Only Half the Analytics Answer
October 17, 2014
Salesforce.com's major Dreamforce news was, as the company itself admitted, the worst-kept secret at the show. Marc Benioff, no less, spilled the beans about it during the summer; the crowd for his keynote was there largely to see it in action. It's a beautiful-looking analytics program. The graphic representations of data are simple, clean and automatically animated.
BBC to Preserve Memory of Its 'Forgotten' Articles
October 17, 2014
The BBC will publish and continually update a list of its published articles that were removed from Google searches under Europe's "right to be forgotten" rule. David Jordan, director of editorial policy and standards for the BBC, announced the move. The decision is a reaction to the EC ruling that search engines must remove "inadequate, irrelevant or no longer relevant" links upon request.
Microsoft Patch Blocks Sandworm Tunnels
October 17, 2014
iSight Partners this week revealed that a cybergang it dubbed "Sandworm" has been exploiting a zero-day vulnerability that impacts all supported versions of Microsoft Windows, including Windows Server 2008 and 2012. The announcement was held off until Microsoft issued its patch earlier this week. If exploited, the flaw will let attackers remotely execute code on target systems.
Jottings on Dreamforce 2014
October 16, 2014
Dreamforce has always been about many things happening at once -- a three-ring circus, in a good way. There are announcements about applications, platforms, philanthropy, entertainment and, importantly, parties. This year there was all of that and then some -- I was a guest with a ringside seat. Perhaps the worst-kept secret of the event was the company's announcement of Wave, its analytics cloud.
Report: Open Source Needs to Get With the Security Program
October 15, 2014
Open source developers apparently don't adhere to best practices such as using static analysis and conducting regular security audits, found Coverity's Spotlight report, released Wednesday. The Coverity Scan service, which is available at no charge to open source projects, helped devs find and fix about 50,000 quality and security defects in code last year.
Federal Agencies Push Cloud Migration Boulder Uphill
October 15, 2014
Migration to cloud technologies is a challenging task for federal agencies -- even though they have increasingly high hopes for greater adoption of cloud platforms. Information technology managers at federal agencies are seeking to double the utilization of cloud technology for IT infrastructure, software and applications, and platform or middleware purposes.
Salesforce.com Unleashes Cloud Analytics Tidal Wave
October 14, 2014
Salesforce.com CEO Marc Benioff last month tweeted about the tentative agenda for this week's Dreamforce, and caused a tizzy revealing a keynote session entitled "Analytics Cloud." Although the company immediately denied that it was planning to unveil such a thing or that Benioff intentionally spilled the beans, Salesforce.com did indeed launch its analytics cloud, called "Wave."
DARPA's Concept Car Makes the Batmobile Look So Passť
October 13, 2014
The Defense Advanced Research Projects Agency last week posted a video of an advanced concept ground vehicle under development in its Ground X-Vehicle Technologies program. It's not clear whether the vehicle in question is a light armored car or a tank, but DARPA wants to give it improved survivability through the use of advanced technologies. The vehicle will rely more on speed than on armor.
Ephemeral Apps May Have a Place in the Enterprise
October 13, 2014
One of the hardest-to-decipher trends of the Internet and app world today is what's known as "ephemeral software." Epitomized by popular apps like Snapchat, Frankly and Confide, ephemeral programs revolve around bite-sized, self-destructing user interactions. Since its inception, ephemeral software has baffled many industries, with marketers struggling to develop cohesive campaigns.

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