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ACLU Finds Widespread Use of All Writs Act to Compel Cooperation
April 1, 2016
The American Civil Liberties Union on Wednesday announced that it had identified dozens of criminal cases in which the government has made requests for cooperation in unlocking encrypted phones -- both of Apple and of Google. The government has used the All Writs Act to compel a phone manufacturer to hand over data to law enforcement in a total of 63 cases, the ACLU report shows.
CPQ's Challenge
March 31, 2016
Virtually every CPQ -- configuration, price and quote -- software vendor on the planet has a credible solution for the processes from which the category gets its name. That's the good news. Unfortunately, the world has moved on. Most CPQ is effective for helping promote transactions, especially the sales transaction, in which a buyer or buying entity makes a one-time purchase of a bill of goods.
Microsoft Tells Devs to Talk to the Bots
March 31, 2016
Microsoft CEO Satya Nadella and members of his leadership team, speaking to developers Wednesday at the Build 2016 conference, introduced their vision to infuse human speech and machine learning into the company's consumer and enterprise businesses. Nadella and Executive VP Terry Myerson introduced upgrades to Windows 10 and Cortana as well as technology called "Conversations as a Platform."
The Calm Before the Next US vs. Apple Storm
March 31, 2016
Apple got a last-minute reprieve last week. The U.S. government no longer is going after the company to break into the San Bernardino terrorist's iPhone, for now. It found another way. So Apple dodged a bullet, this time. However, as terrorism rises, this sticky question will rise again -- count on it. Now, when things are quiet, is the best time to debate this issue and come up with a solution.
FCC Commissioner Sounds Alarm Over Netflix Throttling
March 30, 2016
FCC Commissioner Michael O'Rielly on Tuesday suggested the government should investigate Netflix's practice of throttling video content delivery to customers using mobile devices. However, Netflix's video throttling was not a violation of the FCC's Net neutrality rules, O'Rielly also said. Netflix last week announced plans to offer a data saver feature for mobile apps beginning in May.
Dell Sells IT Services to Raise Cash for EMC Deal
March 30, 2016
NTT Data on Monday announced in a regulatory filing that it has agreed to purchase Dell's IT services business for just over $3 billion. Dell reportedly agreed to the sale to help finance its pending $67 billion purchase of EMC. "Dell reported in previous public filings that it would consider divestitures as it worked to finalize its acquisition of EMC," Dell spokesperson David Frink pointed out.
Feds Crack iPhone, Warn Apple to Keep One Eye Open
March 29, 2016
After a bitter legal battle over encryption and privacy rights, the Department of Justice on Monday announced it would back out of its case against Apple because the FBI was able to crack the code of the iPhone used by one of the San Bernardino, California, shooters. The department had asked a federal magistrate judge to force Apple to help the FBI crack open the encrypted smartphone.
FCC Privacy Proposal Troubles Broadband Internet Providers
March 29, 2016
Broadband Internet service providers are wary of a government plan to impose consumer privacy protection regulations on the sector. The Federal Communications Commission likely will issue the proposed regulations by Friday. It will accept public comment on the proposal before taking final action. The program would require ISPs to meet privacy standards similar to those covering phone companies.
Chinese National Cops Plea in Defense Secrets Case
March 29, 2016
A Chinese aviation and aerospace businessman last week pleaded guilty to participating in a conspiracy to steal sensitive military and export-controlled data from major U.S. defense contractors and send the information to China, according to the U.S. Department of Justice. Su Bin, also known as Stephen Su and Stephen Subin, entered the plea before Judge Christina A. Snyder.
Google Gets Serious About Cloud Services
March 28, 2016
Google, which lags Amazon and Microsoft in cloud infrastructure services, last week released a slew of machine learning and analytics products and services. The Cloud Machine Learning platform provides access through REST APIs to the technologies powering Google Now, Google Photos and voice recognition in Google Search. The tools are designed to let users build predictive analytics models.
A Dramatic 16 Years for 4 Tech Titans
March 28, 2016
Following Apple's latest announcements, I noticed a number of reports on how disappointed customers were that there was nothing they wanted to wait in line for hours to buy. I personally thought they should have been excited about that, because I hate to stand in lines. I've never really figured out an Apple fanatic's penchant for pain. Still, it is very clear that today's Apple is very different.
Commoditizing Software
March 24, 2016
For more than 50 years, the IT industry has followed a well-known script associated with emerging and evolving paradigms: First a product or category is introduced, then it gains wide acceptance (or dies on the vine), followed by a long period when vendors and customers seek out more efficient ways to produce the thing. Ultimately, the category becomes so important that all must have it.
iPad Pro Wants to Be Your Next PC
March 24, 2016
When Apple unveiled its 9.7-inch iPad Pro earlier this week, it aimed the tablet squarely at the PC replacement market, with Senior VP Phil Schiller describing it as the "ultimate upgrade for existing iPad users and replacement for PC users." More than 600 million PCs in use are 5 years old or more, he said. The Pro's 64-bit A9X processor rivals that of most portable PCs, Apple said.
Ransomware's Aftermath Can Be More Costly Than Ransom
March 24, 2016
Downtime caused by a ransomware attack can cost a company more than paying a ransom to recover data encrypted by the malware, according to a report released last week by Intermedia. Nearly three-quarters (72 percent) of companies infected with ransomware could not access their data for at least two days because of the incident, and 32 percent couldn't access their data for five days or more.
White House Puts Clamps on Data Center Development
March 24, 2016
The federal program for improving the operation of thousands of government data centers has entered a new phase that will impact significantly how electronic information is stored and managed. Proposed updates to data center operations will affect providers of data management products and could spur the use of cloud technology. Vendors have been invited to comment on the proposals by April 1.
FBI Would Rather Crack Terrorist's iPhone Itself
March 23, 2016
On the eve of a court showdown with Apple over unlocking the iPhone of one of the San Bernardino shooters, the FBI put its case on pause Monday to pursue an attack method that could allow it to crack the phone without Apple's assistance. After reviewing the FBI's request for postponement of oral arguments in the case, a U.S. District Court in California granted the delay.
GoDaddy Offers Small Businesses a Place in the Cloud
March 23, 2016
GoDaddy on Monday launched a pay-as-you-go cloud platform along with applications powered by Bitnami. The tools, Cloud Servers and Cloud Applications, are designed to help small businesses -- individual devs, tech entrepreneurs and IT professionals -- quickly build, test and scale cloud solutions. Provisioning takes 54 seconds or less, GoDaddy said.
IBM Gloves Up for Public Sector CRM Arena
March 23, 2016
IBM last week announced its acquisition of Optevia, a Software as a Service systems integrator specializing in Microsoft Dynamics CRM solutions. It will become part of IBM Global Business Services. Optevia specializes in the public sector market in the UK, where it is based. Its focus is on emergency services, central and local government, health authorities, and housing and social enterprises.
Supreme Court to End Samsung, Apple Patent Brawl
March 22, 2016
The U.S. Supreme Court on Monday agreed to hear an appeal from Samsung regarding its patent dispute with Apple. The case stems from a 2011 lawsuit by Apple that alleged Samsung copied certain design elements and features from the iPhone and iPad and used them in Samsung Galaxy phones and tablet computers. A jury in 2012 awarded $1 billion to Apple.
Alphabet's Sidewalk Labs, DoT Team to Ease Gridlock
March 22, 2016
The U.S. Department of Transportation last week announced a partnership with Alphabet subsidiary Sidewalk Labs to help cities ease gridlock using Google's vast array of technology and traffic data. Sidewalk Labs will work with the seven finalists in the DoT's Smart City Challenge on a plan to help ease congestion and improve mobility to disadvantaged communities under a program called "Flow."
Car Computers Are Vehicles for Hacking, Warns FBI
March 22, 2016
The FBI, the U.S. Department of Transportation and the National Highway Traffic Safety Administration last week issued a warning about the threat of automobile hacking. Computers that control steering, braking, acceleration and lights, as well as wireless technologies used in keyless entry, ignition control and navigation systems, provide portals for cyberattack, the agencies said.
Judge Delays Encryption Hearing After FBI Says It May Not Need Apple's Help
March 21, 2016
A federal magistrate judge on Monday granted the Department of Justice's request to delay a much-anticipated court hearing that had been scheduled to take place on Tuesday in Riverside, Calif. The court granted an indefinite stay, after the DoJ said it had found a possible method of accessing the encrypted iPhone of the San Bernardino terrorist without the help of Apple.
Amazon Throws Shade at Apple Defection Reports
March 18, 2016
Apple has shifted a portion of its cloud services business from Amazon Web Services to the Google Cloud Platform, according to reports published this week. The company maintained a smaller presence with AWS, as well as its existing relationship with Microsoft Azure. It reportedly is spending $400 million to $600 million under the cloud services agreement.
Google Supercharges Enterprise Analytics
March 16, 2016
Google on Tuesday announced a suite of analytics products for marketers. The Google Analytics 360 Suite is a set of integrated data and marketing analytics products designed to give enterprise-class marketers the ability to reach consumers with the right message at the right moment, according to Paul Muret, Google's vice president of analytics, display and video products.
IDC Offers Insurance Companies New CRM Vision
March 16, 2016
IDC Health Insights on Monday outlined best practices for customer engagement strategies to help health insurance companies adopt a semiretail approach to interacting with members or patients. Health insurers need an integrated customer engagement strategy enabling automated interactions, shared communications, and appropriate transaction and information transparency, IDC said.
WhatsApp Case May Be New Encryption Battleground
March 15, 2016
A new front may have opened up between the Department of Justice and Silicon Valley in the ongoing legal battle over government access to encrypted data, this time involving WhatsApp, the electronic messaging and voice system owned by Facebook. DoJ officials reportedly have been debating how to proceed in a criminal case in which a court-ordered wiretap has been hindered by WhatsApp encryption.
HPE Floats Machine Learning in the Cloud
March 15, 2016
Hewlett Packard Enterprise last week announced the public availability of its HPE Haven OnDemand Machine Learning as a Service. The Microsoft Azure cloud-based platform provides more than 60 APIs and services that deliver deep learning analytics on a variety of data, including text, audio, images and video. Launched in beta in 2014, HPE Haven OnDemand has more than 12,750 registered developers.
DoJ, Apple Butt Heads in Latest Encryption Go-Round
March 14, 2016
The legal battle between Apple and the Department of Justice over access to encrypted iPhone data got a little more personal last week after lawyers for Apple blasted a government filing that accused the company of collaborating with the Chinese government. The DOJ's filing was a smear campaign, Apple attorney Bruce Sewell argued in a conference call with reporters.
Senators Aim to Lay Down the Law on Encryption Cooperation
March 11, 2016
Lawmakers this week sent to the White House the draft version of a bill that would penalize technology companies if they failed to cooperate on encryption cases, according to Capitol Hill sources. The bill would open up tech companies to contempt orders and other penalties if they refused to comply with a law enforcement request involving encrypted communications.
LiveOps Launches Contact Center as a Service Platform
March 10, 2016
LiveOps Cloud on Tuesday unveiled its enterprise-level CxEngage Contact Center as a Service, or CCaaS, platform. The omnichannel open framework, which was built from the ground up, integrates with standard APIs. It essentially links applications such as CRM, workforce management and business intelligence to help agents make better customer service decisions, according to the company.
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On texting and driving:
It's dangerous and I never do it.
I know it's dangerous but I do it anyway.
I do it but I'm extra careful.
It's only dangerous if you're a bad driver.
It's less dangerous than many other driver distractions.