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iCloud Drive Propels Apple a Little Closer to Dropbox Territory
June 04, 2014
Among the highlights of Apple's WWDC announcements this week is iCloud Drive, a major update to its cloud storage system. iCloud Drive is designed to be a central platform for users to share or access files across Apple devices, but it also will be compatible with Windows PCs. Documents will be accessible via the Finder Window. Users will be able to drag and drop documents into their iCloud Drive.
Microsoft Dynamics Steps Out of Shadows
June 03, 2014
Microsoft on Monday announced global availability of the latest feature set in Microsoft Dynamics CRM, which was introduced earlier this year. It offers new marketing functionality, enhanced customer service features, a Unified Service Desk for call centers, and additional social listening features. The marketing functionality in this version of Microsoft Dynamics CRM has been rebuilt.
Spammers Quick to Exploit eBay Breach
June 03, 2014
If you're a spammer, big news like the recent breach of eBay's computers is like striking oil in your back yard. Spammers live for headline-grabbing events that they can use to separate gullible Web wanderers from their money, so the eBay breach is a perfect vehicle for a scam. In this case, they try to convince recipients their eBay credentials could be used to give them a criminal record.
Apple Teases Consumers, Doubles Down With Devs
June 03, 2014
Apple managed to pull off a mean feat on Monday at its WorldWide Developers Conference. Without announcing a single hardware device, it teased consumers with dozens of updated features in iOS 8 and the next version of Mac OS X -- dubbed "Yosemite" -- then doubled-down with app developers by offering tons of new APIs, along with elements of deep integration between apps and devices.
SAP Seeds the Cloud With Industry-Specific CRM Applications
June 02, 2014
SAP has updated its cloud-based CRM portfolio with the rollout of three industry-specific applications. These applications, designed for the insurance, utilities and retail sectors, are the first cloud-based verticals for CRM, aside from a broader-based application with functionality tailored for consumer goods. In addition, SAP has introduced a cloud-based marketing performance dashboard.
IBM Flexes X6 and Xeon Muscle
June 02, 2014
IBM's new Flex System compute node solutions -- the x280 X6, x480 X6 and x880 X6 -- don't qualify as anything new, some might say. After all, they utilize solutions announced months ago -- IBM's X6 in mid-January and Intel's Xeon E7v2 a month later -- which means they simply have been upgraded with the respective vendors' latest and greatest technologies.
Patent Troll Reforms Crash and Burn
May 30, 2014
Information technology groups and a wide range of other businesses are so divided on proposed changes to U.S. patent law that a key U.S. lawmaker abruptly terminated work on patent reform legislation last week. The legislation addresses intellectual property protection practices, informally known as "patent trolling," that overwhelmingly affect computer software and IT components.
Iranians Caught Cyber Snooping on High-Value US Targets
May 29, 2014
A cyberespionage campaign with links to Iran for at least three years has been targeting U.S. military and congressional personnel, journalists and diplomats, as well as U.S. and Israeli defense contractors and members of the U.S./Israel lobby, according to a report released Thursday by iSight Partners. The spy ring used more than a dozen phony identities on online social networks.
Getting Away With Privacy Murder
May 29, 2014
Snapchat in May agreed to implement a comprehensive privacy program and be audited for the next 20 years to settle U.S. Federal Trade Commission charges that it had, among other things, lied to users when it said messages sent through its service would be erased after a designated period of time. However, Snapchat's privacy violation is infinitesimally small compared to some others.
Destination Cloud: Are We There Yet?
May 29, 2014
There is growing interest in the cloud. It sounds absolutely perfect for both consumers and businesses. Some are jumping in -- so why isn't everyone? There are many pros and cons. Many use it successfully to build and manage their growing business, but many others fall victim to problems. What, exactly, is the cloud? "The cloud" is a general term that means many different things.
Con Artist Harasses Aussie Apple Customers in Ransomware Attempt
May 28, 2014
Apple on Tuesday aimed to calm anxiety among its iCloud users with reassurances that the service hadn't been breached in a ransomware-style attack. "Apple takes security very seriously and iCloud was not compromised during this incident," reads a company statement. The referenced "incident" is a collection of reports on Apple forums by iPhone users, most of them in Australia.
Chinese Media: Cisco Is Playing on US Cyberspy Team
May 28, 2014
Cisco has been accused of being in bed with U.S. cyberspying efforts, according to a Chinese state media outlet. Cisco "carries on intimately" with U.S. spying apparatuses, the outlet claims, and plays "a disgraceful role" in efforts to prop up U.S. power over the Web. Cisco denied the accusations. Beijing definitely seems to have taken umbrage with last week's U.S. indictments for cyberespionage.
Salesforce1 Mobile App Drives Internet of Customers
May 27, 2014
Salesforce.com has announced that its Salesforce1 Mobile App will be generally available in the company's summer release. The app will be accompanied by an enterprise ecosystem consisting of some 65 partner apps, a new connector for SAP, and a slew of new features around sales, service and marketing functionality, said Michael Peachey, senior director of mobile products for Salesforce.com.
Sony, China Strike PlayStation Deal
May 27, 2014
Japanese electronics giant Sony has inked a deal in China to manufacture and sell PlayStation consoles in the Middle Kingdom. The partnership creates two joint ventures with Shanghai Oriental Pearl, which will enable Sony to operate out of Shanghai's free trade zone. China's early-2014 approval of videogame consoles from foreign companies reversed a years-long ban.
China's Payback for US Hacker Indictments Begins
May 27, 2014
The Department of Justice last week unsealed indictments against five members of the Chinese military who were accused of hacking into the computer systems of U.S. companies to steal everything from trade secrets to confidential corporate correspondence. China's initial response was to deny any wrongdoing and charge that the U.S. had hacked into the systems of Chinese companies.
Microsoft Opens .Net, Hops on Devops Bandwagon
May 23, 2014
Microsoft recently established a .Net foundation and open sourced substantial parts of the popular programming language, continuing to spread its newfound love for open source software. However, devops may be more of a driving factor. In establishing the independent .Net Foundation and making more key pieces of .Net open source, Microsoft was promoting collaboration and community, it said.
China Calls for Increased Testing of IT Products
May 23, 2014
The ever-testy cyberstandoff between the U.S. and China got a new twist when Beijing announced that it would start "cybersecurity vetting of major IT products and services" used for national security and public interests. The vetting is designed to prevent suppliers from using their products to control, disrupt or shut down clients' systems, or from using the systems to scoop up information.
SuiteWorld's Vision
May 22, 2014
Zach Nelson, CEO of NetSuite, talked a lot about CRM in his recent keynote at SuiteWorld. You might not think that's unusual, given that the company has a whole suite of cloud-based ERP-CRM-E-Commerce, but it represents a departure -- and I don't know if even Nelson is fully aware of it. NetSuite built its reputation and a half-billion dollar business around front- to back-office integration.
Easing Linux Into the Enterprise
May 22, 2014
The pulling points for migrating either to the Linux desktop or the Linux server often are reduced to two things. One is the cost of not migrating. The other is a decision to deploy Linux gradually -- or entirely -- throughout the office infrastructure. Individuals and businesses migrate to Linux for a variety of reasons. Some do it for cost efficiency -- others for greater flexibility.
Iran Releases Fans Detained Over Music Video
May 22, 2014
Iran has released at least some of the people who appeared in a music video for a song by American pop artist Pharrell Williams. The video, set to the Williams tune "Happy," showed people dancing on rooftops of the capital of Tehran. It is not clear if all of the people arrested for making the Tehran-based video have been released or if they later will be put on trial.

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