Thursday - March 24, 2005
Continuing to cater to its core server audience, Dell announced new PowerEdge servers and management software aimed at small and midsize businesses, and also pledged support for the low-price servers and their 64-bit capabilities. Dell unveiled the PowerEdge 6800 and 6850 -- priced at about US$4,000 and $4,900 -- and said the Intel Xeon-based servers would be ideal for database environments, server consolidation and virtualization, and migration from RISC-based systems.
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Tuesday - February 22, 2005
HP announced a line of new routers it says will aid security at the network's edge and sell for half the price of offerings from Cisco and other networking rivals. The new ProCurve Networking products are the Secure Router 7000dl series and Access Controller Module software for the ProCurve Switch 5300xl.
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Tuesday - January 11, 2005
Twelve months ago, CRM faced some resentment in many organizations, but as the year progressed it began proving its value. "2004 was mainly a year of validating that CRM works, rather than [focusing] on major new functionality. A lot of companies focused on governance and integration, making what they had more valuable and more useful," said Erin Kinikin of Forrester Research.
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Wednesday - October 27, 2004
SAP and Hewlett-Packard announced today they will jointly offer a business management tool that they say brings enterprise-level best practices to small and medium-size businesses. The hosted software will be priced on a per-user basis, starting at $325 per month.
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Monday - October 4, 2004
For companies that don't rank among the Fortune 500, an incremental approach to CRM often feels most comfortable. These smaller companies get their feet wet with sales force automation software or call center and customer care solutions. They build or buy these applications to handle discrete parts of their businesses, the parts in which problems pop out and command attention.
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Thursday - September 16, 2004
For companies with average revenues of $8.26 billion, the average IT budget hovers around $28.21 million, according to a Gantry Group survey. Given those numbers, small and medium-sized enterprises may wonder how they can compete in reliable and innovative information technology.
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Tuesday - August 31, 2004
The time has come for not only a new faith in CRM but a new following -- by small and midsize companies. Since Redmond, Washington-based Microsoft introduced a CRM product to its Business Solutions line in January 2003, it has captured more than 2,500 small and midsize organizations representing more than 100,000 unique users.
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Monday - August 23, 2004
With the recent release of Summer 04 and positive earnings news, Salesforce.com seems poised to capture more of the enterprise market, including larger companies that it has not targeted in the past. Founded in 1999 by a former Oracle executive, Salesforce.com provides customizable CRM applications and services and has approximately 168,000 subscribers.
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Wednesday - August 11, 2004
Microsoft has announced the release of its Windows XP Service Pack 2 (SP2), but has noted that Microsoft CRM 1.0 and 1.2 are not compatible with the update yet. The company has stated that enhanced security features in SP2 changes some of the default behaviors of Internet Explorer and desktop security zones. As a result, Microsoft CRM customers have been advised not to download the update because it will conflict with the CRM application.
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Monday - July 26, 2004
Debra Domeyer's career began with technology support for now former-Senator Bob Dole and with supervising application development and secure communications for President Ronald Reagan's trips worldwide. After some time in vice presidential information technology stints in mortgage, publishing and energy services, Domeyer five years ago began work at CarsDirect.
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Monday - June 28, 2004
On Monday, VeriSign announced the rollout of a new anti-phishing service. Called "Email Security Services," the new offering is designed to dovetail with the VeriSign Intelligence and Control Services to help businesses combat spam, e-mail viruses and phishing, a type of online scam that has become increasingly popular over the past year.
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