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Verizon Supercookie to Let Advertisers Gorge on Customer Data
October 8, 2015
Verizon has announced it will begin sharing customer data with its AOL Advertising Network, triggering concerns about privacy and customer tracking. AOL will use Verizon's supercookie -- which is impossible to get rid of -- to track users. "This is a huge privacy problem, but carriers have never really cared that much about customer satisfaction," said tech analyst Rob Enderle.
Sprint Bets Its Spectrum Will Suffice
September 29, 2015
Instead of bidding for the low-band spectrum that will be on offer, Sprint -- which is running neck-and-neck with T-Mobile, the self-styled "Un-Carrier" -- will focus on improving its network. It could be the last low-band auction the industry sees for decades, T-Mobile CEO John Legere said this summer. Up for grabs at the next auction are 600-MHz bands.
T-Mobile's War on Data Hogs Is Everyone's Fight
September 10, 2015
Putting this burning issue on the front page is great. Everyone should know the problems caused by wireless data thieves. The reason is simple. Data hogs are threatening to spoil things for everyone. Yes, that means for you and your business. Data hogs threaten T-Mobile's growth because they spoil things for regular wireless data users. This is also a larger problem for the entire industry.
Verizon Floors the 5G Accelerator
September 9, 2015
Verizon is accelerating its efforts to boost wireless connections to 50 times faster than current offerings. The company has begun putting the components in place to enable it to begin field testing a new, speedier wireless technology, known as "5G," next year. "5G is no longer a dream of the distant future," said Roger Gurnani, chief information and technology architect for Verizon.
Sprint Goes Fishing for DirecTV Subscribers
September 1, 2015
Sprint last week announced it was celebrating the AT&T/DirecTV merger by extending a truly valuable offer to DirecTV customers. "The Sprint network is winning awards across the country for reliability and speed, and our customers have never been more satisfied," crowed Sprint spokesperson Kristin Wallace. "We are simply giving DirecTV customers a compelling reason to experience Sprint."
T-Mobile's Legere Channels Robin Hood Again
August 31, 2015
CEO John Legere has publicly declared war on data hogs who threaten to ruin T-Mobile for regular consumers. "This week I am taking aim at a select group of individuals who have actually been stealing data from T-Mobile," he wrote. "If their activities are left unchecked, their actions could eventually have a negative effect on the experience of honest T-Mobile customers. Not on my watch."
Wireless Performance Studies and You
August 20, 2015
It appears both AT&T Mobility and Sprint deserve congratulations on their great performances, based on two just-released studies on the wireless wars. J.D. Power and RootMetrics revealed some interesting and surprising new information on this changing marketplace. For the fifth time, AT&T won first place with J.D. Power. For its part, Sprint showed significant performance improvement over the last year.
AT&T Went Above and Beyond for NSA, Say Snowden Docs
August 18, 2015
The National Security Agency considered its relationship with AT&T unique and particularly productive, accordingto a report published Saturday. The information about the company's close ties with the agency came from the trove of documents released by NSA whistleblower Edward Snowden. NSA lauded AT&T for its "extreme willingness to help," giving it access to billions of emails among other things.
Sprint Sinks to 4th Place, T-Mobile's Legere Gloats
August 6, 2015
Sprint continued to make progress in its turnaround during Q1, it said Tuesday. However, it apparently wasn't enough to keep the company from slipping to fourth place among major wireless carriers, exchanging places with T-Mobile, which climbed up to third. Among other things, Sprint cut postpaid customer losses in the quarter to 12,000 -- the lowest ever.
The Transformational AT&T, DirecTV Merger
August 6, 2015
AT&T's acquisition of DirecTV is more than a merger -- it is a transformational event that could change the entire television space. It has the potential to create such intense competition that it very well could transform the entire television space -- meaning cable TV, satellite TV and IPTV -- and blend it with wireless. It means more choice and more innovation.
Report: Apple Is Kicking the MVNO Tires
August 5, 2015
Apple is in discussions to become a mobile virtual network operator in both Europe and the United States, where it's already running a trial of its service, according to a media report. The MVNO idea may not advance beyond the test phase -- and if it does, it likely won't happen for some time -- at least five years. However, Apple on Tuesday issued a denial that it has held MVNO discussions.
AT&T to DirecTV Customers: Let's Stick Together
August 3, 2015
AT&T on Monday announced its first-ever nationwide package of TV and wireless services. The new bundle, which is being offered for US$200 per month, will be available beginning Aug. 10. It will include HD and DVR service for up to four TV receivers, along with unlimited talk and text for four wireless lines. Subscribers to the plan will get 10 GB of shareable wireless data.
As Wireless Changes, So Must Marketing
July 30, 2015
We have just seen quarterly earnings reports from AT&T and Verizon, and they continue to grow at a healthy pace. Sprint and T-Mobile also have started to grow once again. However, the larger wireless marketplace is splitting into smaller segments. Understanding this is one of many keys to success for any wireless carrier going forward. The larger wireless marketplace is changing.
Sprint Gets Up Close and Personal With Direct 2 You
July 9, 2015
Sprint's Direct 2 You program seems to be another home run in its recovery-and-expansion effort. It follows the success of Sprint's Cut Your Bill in Half plan over the last few months. Direct 2 You started out in Kansas City, Miami and Chicago. It is now in 28 cities and expanding rapidly. Sprint just announced its expansion into New York, Los Angeles, San Francisco and Denver.
AT&T, Verizon and WhatsApp Flunk Privacy
June 22, 2015
An Electronic Frontier Foundation survey published last week gave AT&T, Verizon and WhatsApp the thumbs down when it comes to protecting user privacy. Google and Twitter also got a black eye. The five were among 24 companies the EFF evaluated on criteria worked out over the past four years. WhatsApp, now owned by Facebook, also took criticism in the EFF's fifth annual report, "Who Has Your Back?"
The Changing Faces of the Wireless Industry
June 11, 2015
There seem to be two distinct sectors forming in the wireless industry. One side is wireless as part of a bundle of services. The other is wireless as a standalone product. This is not a case of one side being a winner and the other a loser -- they're just different. The rules for success seem to be changing as well. That means how we measure and track companies on both sides may have to change.
And the Dish Ran Away With T-Mobile?
June 4, 2015
T-Mobile, which has tried unsuccessfully several times to get acquired, is now in talks with Dish, according to press reports. The purchase price and possible cash-stock mix that could pay for the deal remain to be thrashed out. The two companies reportedly are planning a merger with Dish CEO Charlie Ergen to chair the new company and T-Mobile head John Legere (shown here) to be its CEO.
AT&T May Leave Anti-Net Neutrality Ranks
June 3, 2015
AT&T has just revealed what it would take for it to change its stance on Net neutrality: regulators' approval of its purchase of DirecTV. The company has offered to accept the rules adopted by the FCC early this year, according to reports. It was just last month that the FCC denied petitions from a slew of companies -- including AT&T -- to delay its implementation of the rules.
AT&T Spreads Rollover Data Cheer to GoPhone
May 14, 2015
AT&T Mobility introduced Rollover Data early this year. The offering is very similar to its successful Rollover Minutes for voice calls, which began a few years ago. The question is, will it be just as successful for data? It looks like the answer is yes, as it is now expanding the perk to GoPhone. GoPhone is an AT&T Mobility prepaid brand, and prepaid is a rapidly growing wireless segment.
The Next Big Split in Wireless
May 7, 2015
The wireless and wire line telecom industry completely reinvents itself every few years. Right now, everything seems to be changing. Seven years ago, the handset leaders were BlackBerry and Nokia. Today, those companies are struggling to stay on the charts. Today's handset leaders are Apple and Samsung for hardware, and Apple and Google for operating systems.
T-Mobile Offers Free 2-Week Vacation From Verizon
May 5, 2015
T-Mobile on Tuesday launched "Never Settle for Verizon," an aggressive response to Verizon's "Never Settle" ad campaign that gives Verizon customers an opportunity to test T-Mobile's network for themselves. T-Mobile promises to pick up any fees incurred by customers who participate in the free trial, whether they ultimately decide to switch to T-Mobile or not.
Google's Low-Fee Fi: Ho-Hum
April 23, 2015
Google carrier partners Sprint and T-Mobile with more than 1 million free, open WiFi hotspots Google has verified as fast and reliable. Users' devices will move automatically to the fastest connection -- 4G LTE being the standard in the United States, accessing 3G or 2G if only those speeds are available. The program will work in more than 120 countries.
T-Mobile Sows Seeds of Discontent in SMB Arena
March 23, 2015
Following a sterling Q4 in which it added 2.1 million individual customers, T-Mobile last week announced it was going after competitors with its "Un-carrier for Business" plan. By offering one flexible rate plan, T-Mobile vowed to put an end to the pricing shell game and compulsory haggling businesses currently experience. T-Mobile's Simple Choice for Business plans have a 10-line minimum.
Google's MVNO Approach May Show Up Carriers
March 2, 2015
Google on Monday confirmed that it plans to launch a mobile virtual network operation, or MVNO, later this year. Google Senior Vice President Sundar Pichai, who heads up operations for Android and Chrome, commented on the undertaking in a Q&A following his keynote address at Mobile World Congress in Barcelona, Spain. Google in essence will provide the same service as a wireless carrier.

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