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What Can Google Social Search Actually Find?
October 27, 2009
For Google, the recent effort to mix social media with traditional search results is all about relevance -- thus its efforts such as Google Social Search, which the company rolled out in experimental form late Monday. However, can the results really be that effective if they don't include the full participation of the world's largest social network, Facebook?
Facebook Users Balk at New Dual-Feed Design
October 26, 2009
Facebook has tweaked its home page once again -- this time offering users two different feeds: The News Feed features updates ranked according to what Facebook determines to be the most enjoyable or important content posted by a user's friends. The Live Feed, which consists of all of the real-time updates from the user's network, includes a larger assortment of information.

SFA May Be Mature, but It's About to Have a Growth Spurt
October 26, 2009
Sales force automation -- nimble, lightweight and usually mobile -- seems to have little in common with its staid parent, enterprise resource planning. Until you consider this: After years of widespread adoption, SFA has also become mature -- but in its own way. Yet the space is not remaining static.
The Young and the Twitterless
October 24, 2009
They think it's pointless, narcissistic. Some don't even know what it is. Even so, more young adults and teens -- normally at the cutting edge of technology -- are finally coming around to Twitter, using it for class or work, monitoring the minutiae of celebrities' lives.

Bing and Google Fight Search Battle in Real-Time
October 22, 2009
Facebook and Twitter must have felt like the belles of the social media ball Wednesday. Both companies announced agreements with search engine suitors Google and Microsoft's Bing to integrate their status updates and tweets into search results, bringing with them the likelihood of more real-time results to search queries and conjuring up visions of next-level information gathering on the Internet.
Biomedical Researchers Experiment With Facebook-Style Network
October 22, 2009
Social networking is coming to the science lab. Cornell University and six other institutions will use a $12.2 million federal stimulus grant from the National Institutes of Health to develop a Facebook-style professional networking system to link biomedical researchers across the country.

Google, MySpace, Facebook Music Options Sprout as CD Sales Wilt
October 22, 2009
Internet power players Google, MySpace and Facebook are adopting strategies to better compete in a music industry that is rapidly shifting online. Google plans to launch a music search service, MySpace said its music videos will be spread on competing social networks, and Facebook said it will now allow friends to send each other song-streaming gifts.
Twitter CEO 'Desperately' Seeking to Stop Suggesting
October 21, 2009
If you're trying to figure out who to follow on Twitter, you might soon be turning to fellow users for help, rather than the company itself. Evan Williams, the CEO and cofounder of the short-messaging site, said Tuesday that he "desperately" wants to retire or evolve the company's "suggested user" list, which offers suggestions of people to follow.

Leveraging Social Media to Boost E-Commerce Holiday Sales
October 21, 2009
Word of mouth has long been a priceless asset to any business, and technology has expanded the playing field in a whole new way with mobile messaging and social media sites like Twitter, Facebook, YouTube and more. Every day, it seems hard to avoid the buzz about social media -- who's on it, what they're doing and what the latest trend is.
Twitter and Amateur Vintners Mash Up for Charity
October 17, 2009
Everyone likes a wine with character. How about one with 140 of them? Yes, the people at Twitter -- the social media site where users post messages no longer than 140 characters -- are getting into the wine business, putting together an ambitious project aimed at raising money for literacy.

Twitter Tiptoes Into Globalization With Japanese Mobile Version
October 15, 2009
Twitter is turning Japanese. Or at least trying to. The popular microblogging service on Thursday launched a Japan-based mobile version, hoping to penetrate a country where other U.S. social networking sites including Facebook and MySpace have failed to capture much ground.
Twitter Sputters Over Spammers and Spitters
October 14, 2009
From bulk mail to email to social media: The next chapter in the checkered history of spamming is now being written via status updates and tweets. However, Twitter is trying to ensure that the chapter is a short one following the company's introduction Tuesday of a new "report as spam" button on user profiles.

Social Sites New Conduits for Customer Service
October 13, 2009
A Seattle woman tweets from an airport that JetBlue's birthday present to her was forgetting to put her wheelchair on her flight. Seven minutes later, an airline official tweets back that the crew will work quickly to make things right. On a Facebook page used by Delta Air Lines, a traveler suggests Delta wrap its WiFi fee into its ticket price rather than charge separately. The airline doesn't respond.
Protecting Your Identity From Social Networking Shysters
October 12, 2009
Social networking sites like Twitter, Facebook and LinkedIn have entered the mainstream -- and fraudsters are taking notice. In recent months, Fox News Network, CNN Anchor Rick Sanchez, and even President Obama have suffered high-profile hacks of their Twitter accounts.

Google, Microsoft and Twitter's Golden Egg
October 09, 2009
Google and Microsoft are reportedly in separate talks with Twitter with the goal of licensing the microblogging site's rich store of data. The potential deal structures could be anything from up-front payments to revenue-sharing schemes. Whatever form it might take, a deal would represent Twitter's first significant source of revenue since its inception.
The Wireless Burden: Our Never-Ending Thirst for News
October 09, 2009
There's a perfect storm building in the technology world, and as we know, that world keeps spilling over into that other world -- you know, the one where real people live. This storm will manifest itself in the media, of course, thanks to the forces driving its increasing wind speeds.

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