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Can I Get My Reputation Back?
July 09, 2014
Ray Donovan was U.S. Labor Secretary under Ronald Reagan and a colorful figure. During his tenure he was indicted by a Bronx, N.Y., grand jury on corruption charges stemming from a contract to build a subway line. The trial involved unions and the mob and was automatically sensational. The verdict turned on whether a construction company got a contract due to mob influence.
Marketing to Mobile Millennials: Misperceptions and Myths
July 08, 2014
Despite their financial burdens -- unconscionably high levels of college education debt and a lackluster job market -- everyone wants to know what millenials want. Where will they live? What will they buy? Mobile, of course, is an important part of millennial life. Young adults would be willing give up the basics -- sex, TV, who knows, possibly even oxygen -- if necessary to keep their devices.
'Extreme' Computing and Other Linux-World Problems
July 07, 2014
Well another Independence Day has come and gone here in the land of stars and stripes, causing at least some in the tech blogosphere to turn their thoughts toward freedom. "Digital independence day: Your guide to DIY, open-source, anonymous free computing" was one offering, for example. "It's Time for IT Pros to Declare Their Technology Freedom" was the thought du jour at another outlet.
The Social Media Fraud
July 07, 2014
I spent much of last week talking about Facebook's infamous study of nearly a million customers and the company's attempts to make half of those customers happier and the other half more depressed. Setting aside how insanely stupid it was for Facebook to do this is the fact that with social media, isn't social the real problem? Could the entire segment be a fraud?
CRM's Transition
July 03, 2014
It always happens this way. A market erupts or transitions to something new or it goes the way of the dodo and you miss the key turning point. Looking back, you can spot the telltale signs of disruption. People like me, who try to forecast these great events, have the reliability of a dartboard. Nonetheless, I'm doing it again. I am declaring that CRM is in the early phases of a major transition.
Despite Apple's Aperture Fumble, the Photos for OS X End Goal Could Win It All
July 03, 2014
There's a lot riding on Apple's new Photos for Mac OS X app. At WWDC, Apple briefly showed off an early version of its upcoming Photos app, which will integrate with iCloud and the iOS 8-based Photos app with the iCloud Photo Library service. Naturally, this plan raised some questions, and late last week, Apple revealed that it has stopped developing new features for Aperture and iPhoto.
Dell's Latitude 12 E7240 - in and Beyond the Office
July 03, 2014
A confluence of recent events has gotten me thinking about laptops. First, IDC and Gartner released PC market surveys that suggest a significant slowing in the declines plaguing PC sales for the past few years. Then last week, due to "stronger than expected demand for business PCs," Intel said it was raising Q2 and full-year revenue and gross margin expectations.
Land of the Free, or Home on the Open Range?
July 01, 2014
Here in the Linux community, there's never any shortage of opportunities to wax philosophical about the success of our favorite operating system. After all, the traditional -- read: proprietary -- model had nothing to do with it, strictly speaking, so FOSS fans can't be blamed for wanting to extol the virtues of the free and open source model instead.
Google Glass Service Could Make All Customers Feel Special
June 30, 2014
Virgin Atlantic recently announced the expansion of a pilot project in which flight attendants use Google Glass to meet and greet customers. For the initial project, the airline equipped the concierge staff in its Upper Class Wing at London's Heathrow airport with Google Glass so they would have easy access to such information as connecting flights or loyalty points.
The Big Winners at Google I/O 2014
June 30, 2014
At last week's Google I/O, Nvidia was the big winner. It was showcased in TVs, mobile devices and automotive as the supplier of a key technology. Other brands were mentioned in the keynote, but it was Nvidia that was mentioned most consistently -- and its technology apparently was connected to most of the demos. Though it was mentioned only in passing, Lenovo actually was the other big winner.
The Next iPhone Is a Naming Catastrophe Waiting to Happen
June 27, 2014
I can't help but wonder how the heck Apple is going to name its new iPhone lineup when it debuts this fall. Make no mistake, the naming scheme is due for a change. Last year, the shakeup was two form factors that introduced the plastic body of the iPhone 5c with the clear flagship iPhone 5s model. With the next iPhone, the top-of-line iPhone model won't be clear to consumers at all.
Toward a More Perfect CRM
June 26, 2014
"Perfection is the enemy of completion" is a bastardization of a translation of the first line of a poem by Voltaire. That makes the saying itself sort of an example of what Voltaire was talking about -- but it doesn't make it any less true. In the processes we use to run our businesses and deal with customers, there's a lot of "good enough" thinking.
Red Hat's Acquisition-Fueled Climb to the Cloud
June 26, 2014
Red Hat is famous for focusing squarely on a market and technology and building success from there, as it did with Linux. However, the company increasingly has diverged from its roots and historical laser focus on the enterprise x86 server market. The overarching theme and identity of Red Hat is still open source software, but the main driver for the company clearly is now cloud computing.
Show Season Observations
June 25, 2014
Not that the shows ever end, but as I regain my spot on the ground, I have a few observations from the many shows that I have been to or read about over the last eight weeks. First, if you think that cloud platforms are simply a nice alternative to software licenses, you should think again. It's human nature to apply new technologies to old problems, and that's what such an approach really does.
Should Everyone Learn to Code?
June 23, 2014
So the dog days of summer are upon us once again here in the northern reaches of the Linux blogosphere, and for countless young people out there, that means it's time for camp. Some, of course, will take this time to pursue their sweaty fun in the great out-of-doors alongside our friends the ticks and mosquitoes. Linux Girl wishes those hearty souls well.
How Amazon's Fire Phone Will Beat the iPhone in 3 Years
June 23, 2014
Amazon launched its rather impressive Fire Phone last week, and it has a number of things that make it interesting -- but just as the iPhone improved massively by the third version, I expect this phone will as well, as a result of users providing feedback on what they want. Ironically, if the iPhone fails against the Fire Phone, it will be because Jeff Bezos is executing Steve Jobs' old strategy.
Break the Language Barrier by Learning Your Customers' Native Tongues
June 19, 2014
If you live in the English-speaking world, you've been exposed to the stereotype of the snotty Parisian who refuses to speak English. The idea is that Parisians know how -- but they won't -- and they turn up their noses at anyone who won't speak French. In my experience, that stereotype is largely wrong -- if you make an effort to communicate in any way, most Parisians are perfectly friendly.
You Can Improve Your Sales Forecast
June 18, 2014
I don't know anyone who was ever great at sales forecasting. This is not to say that it can't be done, but it's a hard problem -- like forecasting the weather. Today, we can get weather forecasts for many days in advance with temperatures accurate within a few degrees, because we've invested in many data gathering and analysis tools like satellites, computer modeling and analytics.
Bright and Shiny Fire Phone: Amazon Delivers
June 18, 2014
Despite entering the smartphone world late, Amazon managed to double down with a user-focused infusion of technical innovation to deliver a compelling new device: the Amazon Fire Phone. The most head-turning feature is its ability to track your face and create a three-dimensional effect on the home screen and in apps, which makes it seem as if you're peering into a lavishly illustrated diorama.
IBM's Empowerment of SAP HANA
June 17, 2014
SAP's recent Sapphire NOW user and partner conference in Orlando was a love fest for the company's HANA in-memory database technology. SAP has made it quite clear that HANA is far more than an innovative solution for Big Data, analytics and business intelligence workloads. In fact, HANA and complementary SAP solutions represent the future for the company and its customers and partners.
Does Linux Lack a Killer App?
June 16, 2014
Well the days are heating up here in the Linux blogosphere, and FOSS fans are flocking to the Broken Windows Lounge as much for the frosty air-conditioning as for the conversation. Even Linux Girl, whose days generally involve far more pavement-pounding than she'd like, has found herself seeking solace in the blogobar's arctic climes far more often than she probably should.
How Can a 'Tech President' Be So Tech-Backward?
June 16, 2014
Like a lot of people in tech, I was really excited to see President Obama get elected. It seemed like he got technology, and he used it brilliantly in two campaigns. Unfortunately, he doesn't seem to use it well in actually running the government. From the Affordable Health Care Act to the Veterans Administration, the Obama presidency has been a tale of dumb and dumber when it comes to tech.

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