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The Big Implications of the Google, FTC Antitrust Scandal
March 23, 2015
A 160-page report that was far more complete than the FTC no doubt wanted last week was leaked to the media, clearly showcasing that the FTC staff recommended action against Google for anticompetitive practices. The FTC commissioners then decided to let Google off the hook, apparently because it made some minor changes. That move gave the impression that the FTC was effectively in Google's pocket.
Gadget Ogling: Cute Robots, Secure Tablets and a Conscientious Can
March 21, 2015
PLEN2 is simply adorable. A robot to seemingly fix all the world's problems, if its Kickstarter project is anything to believe, PLEN2 is possibly the most joyous humanoid machine I've seen in years. Maybe I'm swayed a little by the infectious theme song in the pitch video. The idea is to sell the basic robot and let customers get creative using open source tools and 3D-printed parts.
Apple Drifts Away From Jobs
March 16, 2015
Steve Jobs' Apple displayed a rather fascinating balance between design and utility. Granted, it often shifted more toward the design side, which resulted in problems like Antennagate, but that tended to happen when Jobs wasn't around. He made sure the products worked well and looked good -- he understood the need to do both. By any financial measure, Tim Cook has been doing a great job.
Gadget Ogling: Falling Apples and Magical Pancakes
March 14, 2015
Apple dropped a few new facts about its Watch at this week's presentation. The hardware is interesting in that Apple is limiting what people can do with their 8 GB of storage. No more than a quarter of that can be filed with music, and photos can take up just 75 MB, which seems somewhat rudimentary. I'm glad to see the battery apparently lasts enough to see out a full day.
Apple Sinks to Selling a $10K 'Douchebag Detector'
March 13, 2015
Movie star Anna Kendrick managed to say something in a single tweet that instantly nails anyone who would buy a gold Apple Watch Edition: "We should be thanking Apple for launching the $10,000 'apple watch' as the new gold standard in douchebag detection." Right on. Still, people who believe that a gold Apple Watch is an important status symbol aren't the real problem here.
Astroturfing's Legality Is in the Weeds
March 13, 2015
We see it all the time: a glowing 5-star comment on Yelp about our favorite neighborhood restaurant. At first glance, it looks authentic. However, what if the review actually were purchased by the restaurant? Would that change your perspective on the review or the restaurant? Of course, paying for advertising is hardly new. Celebrities for years have endorsed products and restaurants.
Gadget Ogling: Slick, Dull and Outlandish Smartphones, a Powerful Shield and Invisibility Glasses
March 10, 2015
Samsung is trying something a little different while simultaneously positioning its S6 and S6 edge as the market's dominant Android smartphones. Sure, they're faster, smarter, brighter, stronger and more powerful than previous models -- as you might expect in a flagship refresh -- and that's all terribly pedestrian. Still, I love the edge concept. I'm glad to see Samsung continue and expand it.
Apple Springs Bevy of New Products at Watch Event
March 9, 2015
The Apple Watch wasn't the only new product to take the stage at Apple's Monday media event -- Apple also introduced an all-new sleek MacBook. In addition, Apple nabbed the chance to be the exclusive launch partner for HBO's new streaming subscription service. Among the event highlights: Apple Watch will be available for preorder April 10, sale April 24; and Apple Watch Edition starts at $10,000.
The Easiest Path to CRM Failure
March 9, 2015
One of the pitches sales reps selling CRM make the mistake of dropping into conversations is that it's easy to use. "Users can practically train themselves, it's so intuitive! Just start clicking! And did we tell you -- we just introduced a new UI to improve the UX!" It's a line of discussion that really does CRM a disservice. Yes, today's applications are easier to use -- but there's a "but."
Hillary Clinton's Possibly Fatal Email Mistake
March 9, 2015
Hillary Clinton's email scandal showcases that she shouldn't be president. This has nothing to do with her party or politics -- it has to do with how she seems to approach a decision -- through tunnel vision leadership. This method isn't biased on the left or right, but it is more hardwired into men than women. Unfortunately, Clinton seems to have this in spades.
Get Ready - It's About to Be Apple Watch All the Time
March 7, 2015
The Apple Watch, representing Apple's first major new device category in more than four years, is about to be unleashed upon the world -- no doubt shortly after Apple reveals pricing and availability details on Monday. Careful what you wish for. All the hype is going to get worse -- much worse. Brace yourself. The rest of this year is going to be Apple Watch, Apple Watch, Apple Watch.
Gadget Ogling: A Lovely Sky Snapper, a Grotesque Power Pack and Wafer-Thin Speakers
March 4, 2015
There's a new Nikon camera that actually won't work for parents eager to flash their cash at a kid's birthday party with an expensive DSLR when a camera phone would work just fine. The D810A has an infrared filter that probably will result in distorted colors when used for everyday purposes. So you might not want to use it for that cute shot of a butterfly nestling on a poppy.
What the Buyer Sees
March 4, 2015
Partner Relationship Management gives a lot of attention to the vendor and partner relationship, and it should. But it's worth remembering that as important as this relationship is, the one that really counts involves an end customer. So what does the end customer need from a channel partner that a PRM system can uniquely provide? I'd say the most important partner deliverable is intangible -- trust.
Mobile World Congress 2015, or Why Your Smartphone Is Crap
March 2, 2015
Don't you just love big industry events like Mobile World Congress? I mean, you've had whole weeks to enjoy the new phone you got last quarter, and now you'll hear about a bunch of incredibly wonderful stuff that will make that new phone look like your grandmother's favorite car -- you know, the one she fell in love with in the 1960s. Unfortunately, I'm not going to make things better.
Gadget Ogling: Scooting Around, Scratching Wood, Knocking on Doors
February 28, 2015
Even for someone endlessly in awe of our ability to traverse continents in just a few hours, traveling is increasingly a chore. Anything I can add to trips to make them even a touch more enjoyable is nothing to sniff at. A suitcase with a built-in, motorized scooter may be just what I need to freshen up journeys. Warning: It's carry-on size, but it's far beyond typical carry-on luggage weight.
The Apple Watch Mystery Won't Be Solved March 9
February 27, 2015
The fog shrouding the Apple Watch won't be lifted on March 9. Apple's invite to its media event displays the tease "Spring Forward," which likely refers to the shift in daylight savings time -- and time itself. Sure, we'll learn more about the Apple Watch's functionality, but the mystery is whether most of us new buyers suddenly will turn into watch wearers for longer than a few months.
How Apple Will Sell a Watch That No One Really Needs
February 24, 2015
There has been a lot of discussion lately of where and how Apple will sell the Apple Watch -- through high-end luxury department stores in Paris, for example, or through special new displays inside of Apple Stores, guided into existence by fashion genius Angela Ahrendts. Finding new ways to present the watch is important, but how will Apple actually trigger a buy decision?
The Apple/Tesla Dream Team
February 23, 2015
We've seen a lot of speculation this week on the Apple car -- everything from Apple building its own car from scratch to its buying or merging with Tesla. Like many, I think the best path would be an Apple/Tesla combination, but since I doubt Tim would want to work for Musk or Musk for Tim, the only real option would be an office of the CEO for both firms.
Gadget Ogling: Jewelry Gets Inky, Toys Get Brilliant, Remotes Get Beautiful
February 21, 2015
L!ber8's Tago Arc is aimed at the fashion conscious or those who like to use their jewelry to tell the world a little more about themselves. It has an e-ink screen, which is controlled using an NFC-enabled smartphone -- sorry, iPhone owners -- to let wearers switch up the design on the fly. Ordinary users can purchase a variety of looks, while budding Stella McCartneys can create their own.
Changing Sales Behaviors Through Creative Compensation
February 20, 2015
The idea of using incentives to drive business behaviors is not a new one. It happens in all areas of business, but it's most obvious in sales, where compensation is tied to performance. This is the most basic type of incentive, and it's used to get people who sell for a living to sell. However, other incentives can drive behaviors more complex than simply selling.
The Rhyme and Reason of Sales and Marketing Tech Adoption
February 18, 2015
For all the breakthroughs in technology and process, and for the vast amounts of money invested in making sales and marketing more productive and better aligned, we still face a staggering adoption problem. Sales and marketing pros answered a lot of questions in a recent survey. One of them was this simple query: How much of your sales team has adopted and regularly uses your current solution?
Is Paltrow More Qualified Than Mayer to Run Yahoo?
February 16, 2015
While working on a piece about bad decisions recently, I revisited Yahoo CEO Marissa Mayer's decision not to hire Academy Award winner and successful lifestyle author and blogger Gwyneth Paltrow for a lifestyle editing position...because she didn't have a college degree. Let's explore the idea of Paltrow running Yahoo -- and we'll also take a look at my product of the week: an amazing new curved phone from LG.
Why RadioShack Fell Flat
February 11, 2015
For years, RadioShack had been the "go to" place for hobbyists, as well as the store where one could find everything from speaker cables to electrical adapters, gizmos to gadgets. It appealed as much to people who wanted to build a computer as use one. In the 1990s it moved away from this market, leaving those hobbyists behind. Looking back, this can be seen as the beginning of its end.
In Search of the Perfect Windows 10 Hardware
February 9, 2015
I'm well into the user testing of the next generation of Microsoft's operating system and things are really looking up. Windows 10 is becoming a blend of the many things we liked about Windows 7, and the things that most folks don't know about that are great about Windows 8. Windows 10 should be like a breath of fresh air for those truly annoyed with Windows 8.

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Apple
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Google
IBM
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None of the above