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Nokia Launches Fund to Invest in Smart Vehicles
May 05, 2014
Nokia has created a $100 million fund earmarked for investing in firms that specialize in connected and smart vehicles. The move comes days after the Finnish firm forked over its handset unit to Microsoft. Nokia already has a mapping-and-location company called "Here." The new fund will be designed to support the growth of the ecosystem around Here's mapping and location products and services.
Microsoft vs. Google: Chasing Butts While Running From Risks
May 05, 2014
Google and Microsoft are positioned against each other as primary competitors, and that could mean trouble. I remember past dynamics similar to theirs that didn't end well for either company. Apple focused on IBM (the 1984 ad) and didn't see Microsoft coming. Microsoft focused on AOL and didn't see the Internet coming. Intel focused on AMD so much it missed both Transmeta and ARM.
The Calm Before 2014's Tech Storm: Apple Will Bring the Rain
May 01, 2014
There's a lot shaping up for Apple this year, and it's going to be wild. In fact, there's so much going on at Infinite Loop in Cupertino these days that it makes me believe that 2014 will be the first post-Steve Jobs year when Apple -- in the eyes of the broader tech world -- stops dancing around and finally brings the rain. For starters, the iPhone will get a bigger screen.
Whodunnit? 4 Suspects in CRM Murder Mystery
May 01, 2014
CRM is often mistakenly viewed as a technology, but it is really a discipline -- and it's not a solo discipline, like a martial art or meditation. It's a team discipline in which every customer-facing employee can make a contribution. Whether those contributions are positive or negative depends on the teammates. In most cases where CRM is decreed to have "failed," the cause isn't the technology.
Partner Selling
April 30, 2014
If there's one thing that vendors and channel partners agree on, it's selling. Everyone agrees that more selling is better, but the discussion can diverge greatly from there. Vendors and their partners are not immune to the virus that affects direct sales people. We often hear direct sales people say their leads are no good and we hear marketing say that sales doesn't follow up. Sound familiar?
Microsoft's Makeover: Nadella Confirmed, Ballmer Vindicated
April 28, 2014
Last week, Microsoft delivered its quarterly report, and it was a big deal. It was CEO Satya Nadella's first real quarter and the Nokia merger was completed. This is just the beginning of the Microsoft makeover, but two things indicate that in the end, Ballmer finally did what was right for Microsoft in prepping the company for Nadella -- and that Nadella was the right choice to lead the firm.
Polishing the Rare Gem That Is Linux
April 28, 2014
"Love is blind," as the old saying goes, and that can be just as true when the object of love is a thing -- an operating system, say -- as a person. Case in point? Linux. Fans of the operating system love it, perhaps even to the point where they can no longer see its -- gasp! -- imperfections. Fortunately, the Linux community includes some clear-eyed observers and thinkers.
Using Reporting Tools to Turn CRM Around
April 28, 2014
Whenever the term "business intelligence" is bandied about, thoughts immediately turn to the customer. BI, it is thought, should allow you to learn things about the customer by correlation, inference and comparison. However, BI is a two-way street. In the course of using CRM -- which becomes the repository of data that BI then analyzes -- you also record data about the way your business uses CRM.
France Mulls Banning GPS-Enabled Driver-Finding Apps
April 25, 2014
The French government is considering a ban on GPS-enabled apps that allow would-be passengers to track down nearby drivers. The issue is being fueled by irked taxi unions that increasingly are frustrated with -- and helpless against -- ride-sharing apps. Thus has the government drafted recommendations that include banning services that display maps showing available cars.
Google Rolls Out Time-Traveling Maps
April 24, 2014
Google has launched a new feature on Street View that enables users to browse through images dating back as far as 2007, as well as images from different seasons and at night. Street View users have long pined for the ability to look at shots from the past, according to Google Maps Street View Director of Engineering Luc Vincent. How neighborhoods used to look. That sort of thing.
Reading Into the Red Hat CentOS Deal
April 23, 2014
There was a somewhat quiet, cost-free acquisition of sorts in the Linux world earlier this year when Red Hat announced it was joining forces with Red Hat Enterprise Linux community clone CentOS. The move, which effectively brings organization, governance, backing and technology of CentOS under Red Hat's brim, is interesting for a few reasons.
Founder of Russian Social Media Says He Got the Boot
April 23, 2014
Pavel Durov, the founder of Russia's most popular social network site, claims he has been ousted by allies of President Vladimir Putin -- who went ahead and took over the site while they were at it. Durov, who ran the mega-popular VKontakte, had reportedly run afoul of the Russian government for refusing to heed requests to censor posts on the site.
Popular UK Sports File-Sharing Site Shuttered
April 22, 2014
The Sports Torrent Network, a brazenly named file-sharing site, shut down after UK police threatened to put its operators behind bars for up to 10 years. TSTN was a hotbed for illicit broadcasts of European soccer, the National Hockey League, Formula 1 races and more. The site reportedly had about 20,000 members, making it "possibly the largest site of its type."
Going Gold - IBM's Mainframe Turns 50
April 22, 2014
Longevity doesn't get much respect in the tech industry, partly due to new technologies regularly entering and dominating industries and commercial markets. However, cultural factors play a part, too. Much of IT's vibrancy results from the startup mindset and youthful employees who willingly embrace crushing 80-hour work weeks for a chance to become millionaires -- or billionaires.
Heartbleed and Heartache in FOSS Town
April 21, 2014
Well it's been a wild few weeks here in the Linux blogosphere, thanks not just to XP's demise but also the long-overdue discovery of the all-pervasive Heartbleed bug. That the bug is "catastrophic" appears to be beyond dispute; in fact, "some might argue that it is the worst vulnerability found ... since commercial traffic began to flow on the Internet," as at least one commentator suggested.
Transcendence and Analytics: What If the End of Mankind as We Know It Were a Good Thing?
April 21, 2014
I saw the movie Transcendence last week, and it was an impressive telling of what might happen were we to achieve singularity. Given this is likely where AI research is taking us and that analytics is a major component to getting there, I not only recommend the movie as entertainment but also as a means to wrapping your head around what we must correct before we take that next big step.
Google This: Yahoo Wants Apple's Search Business
April 18, 2014
Google has dominated the world of search for years, so much so that "Google" is not only synonymous with searching -- it's a verb, too. Who hasn't told someone to google something? That's awesome mindshare, and its power is translated to billions of dollars of ad-related revenue for Google. Where will search grow in the future? Mobile. And rumor has it, Yahoo's CEO Marissa Mayer wants it.
German Media Mogul Rips Google in Open Letter
April 18, 2014
The head of one of Germany's biggest media companies penned an open letter criticizing Google, saying that his company is afraid of Google and its ever-swelling power. The letter, written by Mathias Dopfner, the chief executive of media giant Axel Springer, opines that Google's technology platforms spread more quickly and more efficiently than anything in the world -- save "biological viruses."
A Dream of America's Forefathers
April 18, 2014
Last week marked the 224th anniversary of the U.S. patent system, an institution designed and brought forth to promote progress in the fledgling nation. Despite its value for more than two centuries, that system is under attack. Until the late 18th Century, innovative colonists in the Americas relied on British-based patent laws to obtain colonial patents.
Are We There Yet? The Long Road to the CRM Revolution
April 17, 2014
They say you must walk before you can run. It follows that you should crawl before you walk. In CRM, however, there are a lot of businesses that talk at great length about wanting to run even though they haven't mastered crawling yet. They battle with the same old problems: adoption issues; technology decisions made before business needs are identified; lack of executive buy-in.

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