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Digital Clone: You Won't Be Able to Live Without One
September 01, 2014
A very interesting book just hit the market. Written by Martine Rothblatt -- apparently she is America's top paid female CEO -- its title is Virtually Human: The Promise -- and the Peril -- of Digital Immortality. The subject is digital clones, and Rothblatt goes into depth about what they are, when they are coming, and the likelihood they eventually will have equal human rights.
Stop Missing the Big Goal
August 29, 2014
Why do you go to work each day? Some people may claim it's love of the work. What they do is so rewarding and wonderful that they'd do it for free. "Don't tell my boss!" they joke. Hardy-har. However, even the most fulfilled, self-actualized and altruistic person lives and works in a world where money talks. It takes money to keep a roof over your head and food on the table.
Uber Hustles to Buff Up Its Image
August 29, 2014
Uber is attempting to polish its image with a defense of its driver recruitment tactics following publication this week of accounts of sabotage, dirty tricks and generally ruthless behavior toward Lyft and other competitors in the ride-sharing space. "We want to make sure everyone has access to Uber's unmatched economic opportunity," Uber's "Craig" innocently said in a blog post.
Apple's About to Kick Mobile Payments Into High Gear
August 29, 2014
Rumor has it that when Apple reveals its much-hyped iPhone 6 on Sept. 9, one of the features it will be trumpeting -- finally -- is near field communication. The NFC tech will enable mobile payments, Wired reported, citing sources "familiar with the matter." Wow. If this is true, it could be the catalyst that propels mobile payments into the mainstream.
American Airlines Veers Out of Orbitz
August 28, 2014
American Airlines this week withdrew its flight content from Orbitz Worldwide's websites, which include Orbitz.com, ebookers.com and CheapTickets.com. The companies are locked in a booking fee dispute. They have clashed on this issue before, and it is also a brewing source of discontent between the airlines and Orbitz's competitors, such as Expedia.
TWC Bungle Could Jeopardize Comcast Merger
August 28, 2014
Time Warner Cable suffered a massive service outage in the wee hours of Wednesday morning, leaving an unknown number of its nearly 12 million customers nationwide without service for hours. "As of 6 a.m. ET, services were largely restored ... . As of 8 a.m., all services were back to normal," said TWC's Eric Mangan. Well, not quite all -- Downdetector's statistics showed outages continued.
Comcast: Friendlier Attitudes Aren't Enough
August 28, 2014
Comcast has been trying to improve customer care. It has made some headway, but reliability is a big issue. I like Comcast people. During the last couple of years, their performance has gotten better. However, the quality of Comcast's service is still unreliable, at best, and problems just don't go away. Think of Comcast as a family-owned company that happens to be the largest in the industry.
A Big Honking iPad Could Roll Right Over Apple's Speed Bump
August 27, 2014
While the Microsoft Surface Pro 3 is working to establish itself as the perfect tweener device between tablet and laptop, one hot rumor suggests that Apple's answer for more working space on an iPad will come in the form of a bigger screen -- 12.9 inches of touch-sensitive glory. The rumor comes from Bloomberg, which vaguely cited "people with knowledge of the matter."
California Lays Down the Kill-Switch Law
August 27, 2014
Gov. Jerry Brown on Monday signed into law a bill requiring that anti-theft measures be incorporated into all smartphones sold within California. It doesn't specify the particular technologies used to enable that capability, but it does require that the feature, also known as a "kill switch," give smartphone users the ability to remotely disable their devices in the event they're lost or stolen.
Evolving CRM
August 26, 2014
The CRM Evolution conference held last week in New York was interesting for multiple reasons. Most importantly, perhaps, is the perception that the market is moving into a higher gear, slipping past the restraints of a recession that would not quit. Good things are in store for the industry, I think, as buyers step up their games and vendors unleash a passel of new solutions.
Open Source Software: Sailing Into Friendlier Seas
August 26, 2014
Open source software is now a force drawing enterprises and developers like a magnet. The factors pulling adopters into the open source fold are changing, though. Also changing are the attitudes of software developers and corporate leaders about the viability and adaptability of open source. Open source software is increasingly important within the corporation.
Gadget Ogling: A New Nook, a Good (M8), a Lock With No Key - and Music, Music, Music
August 26, 2014
The Samsung Galaxy Tab 4 Nook conflates lots of different things: It's an Android tablet designed for reading, made by Samsung for Barnes & Noble. That might seem confusing, and I'd agree. It's essentially a branded version of the Galaxy Tab 4 with an e-commerce focus. Specifically, there's a Barnes & Noble Newsstand app, with games, movies and books on offer.
China to Go Its Own OS Way
August 26, 2014
China is developing a homegrown operating system that could be ready as soon as October as part of an effort to wean itself from Western-made software, according to a Sunday report from the government news agency. The new operating system first will appear on desktop devices and then be extended to smartphones and other mobile devices in three to five years.
NSA Shares Its Data Wealth
August 26, 2014
The United States National Security Agency secretly shares the communications data it has amassed over the years with nearly 24 U.S. government agencies using a search engine resembling Google Search, according to documents released by Edward Snowden. That's more than 850 billion records of phone calls, emails, cellphone locations and Internet chats.
Sony DDoS Attack May Have Been Smokescreen
August 25, 2014
Sony's PlayStation and Sony Entertainment networks were taken down over the weekend by a distributed denial of service attack. The hackers, who call themselves the "Lizard Squad," also forced authorities to divert a plane Sony Entertainment president was on by tweeting that there might be a bomb on board. A hacker with the handle "FamedGod" later claimed responsibility for the DDoS attack.
Google Autocomplete's Brushes With Libel
August 25, 2014
Can an automated Google feature that ostensibly helps users with a search be a basis for libel? Courts in Germany, Italy and Hong Kong have had to field that question. Google's position is that there is no human intervention, and that its algorithm is based merely on what others have searched for, or strings of words in indexed pages. Autocomplete predictions are just possible search terms.
Comcast Really Does Hate Its Customers
August 25, 2014
We were treated to the customer support call from hell earlier this month when a couple of well-connected bloggers taped their call to Comcast attempting to disconnect from the service and posted it online. Apparently there has been a sequel. The clear lesson -- particularly from the second call -- is that if you talk to Comcast support you need to record the call if you don't want to get screwed.
Security Researchers Lay Bare TSA Body Scanner Flaws
August 22, 2014
The U.S. Transportation Security Administration, part of the Department of Homeland Security, has spent more than a billion dollars on full-body scanners designed to strengthen airport security. It turns out that at least one model of scanner in use for four years -- the Rapiscan Secure 1000 full-body scanner -- easily could have been foiled by a savvy bad actor.
'iWatch' Could Be Late for a Very Important Date
August 22, 2014
Apple may be forced to postpone the launch of the hotly anticipated "iWatch" or health band, perhaps pushing it back to 2015. It apparently is facing wide-ranging production issues involving components, system design, manufacturing, and integration between hardware and software. Holy macaroni. Of course, it should be noted that Apple has never said that it would deliver anything of the sort.
SoundCloud to Run Ads, Share the Loot
August 22, 2014
SoundCloud on Thursday launched On SoundCloud, a program that will facilitate advertising on the site. Membership initially is by invitation only; SoundCloud will roll it out to a select number of artists. It later plans to bring on more advertisers and make the program available to the general membership. The announcement sparked a mixed response. "Really dude?" wrote "creator 1,000,001. "Ads?"
It's Time Companies Put Mobile First
August 21, 2014
A growing number of consumers are becoming mobile-first or even mobile-only, so why not businesses? Granted, it is hard to image the company whose computing power and data could be accessed and manipulated only through a mobile device. However, a company that gives mobile the same status and resources as its other IT initiatives? That is a little easier to envision.
Nook Redux: Is B&N Shooting Itself in the Foot?
August 21, 2014
After Barnes & Noble bled serious cash trying to create its own Nook e-reading tablets to compete with Amazon's Fire and Apple's iPad -- eventually, scrapping most of the Nook-building unit -- I figured it was pretty much down for the count. Letting Samsung give select tablets the "Nook" brand seemed more like a cry for help them a business decision that had much chance of success.

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