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3 Reasons Apple Won't Pull the Rug Out From Under GoPro
January 16, 2015
Despite having the most popular camera on the planet in the form of the iPhone, the odds of Apple pulling the rug out from under GoPro by building its own action sports camera system -- even with using its forthcoming Apple Watch as a controller -- are so low they stand in stark contrast to the hysterical selloff of GoPro stock this week. What happened?
Google Pulls Down Shades on Glass' Future
January 16, 2015
Google on Thursday announced that it will shut down its Glass Explorer Program in order to refocus -- but that new versions of Glass will be forthcoming at some unspecified time. The Google Glass team will be moving out of Google X to become an independent entity reporting to Tony Fadell, cofounder and CEO of smart thermometer maker Nest, which Google acquired a year ago.
Cameron Takes Hard Line on Encrypted Communications
January 15, 2015
UK Prime Minister David Cameron, who is standing for re-election, has vowed to ban personal encrypted communications apps such as Snapchat and WhatsApp if he is voted in. He also will allow UK government security agencies to monitor communications, with warrants signed by the Home Secretary. "The first duty of any government is to keep our country and our people safe," Cameron declared.
Compensation Is the Window on Business
January 15, 2015
The continuing rollout of platform technology is bringing many applications together to support better business processes. Not long ago, it was nearly impossible for back-office people to know what the front office was doing. It was hard for marketing and sales to know how they were affecting each other. It's now easier for different areas of the business to understand operations as a whole.
Wireless Data Plans Are on a Roll(over)
January 15, 2015
Great news: Rollover is back and can save you money. Just in case you haven't heard about it, three wireless carriers have kicked off this new competitive battle with rolling data plans. The good news is rollover data works and saves customers money. During the last month or so, three wireless carriers -- AT&T, T-Mobile and C Spire -- have introduced programs in this space.
Feds Struggle to Keep Up With Digital Access Demand
January 14, 2015
The explosion in the use of mobile devices in the U.S. is posing a major challenge for the federal government to provide public access to agencies via wireless channels. In an effort to keep pace with technology, the U.S. government launched the Digital Government Strategy in May 2012 with the goal of providing citizen access to federal services and information anywhere, anytime, on any device.
Sony Sortie's Smoking Gun Still Missing
January 14, 2015
Recent research from security firm Cloudmark has raised doubt about the purported connection between North Korea and last November's intrusion on Sony Pictures Entertainment's computer networks. The FBI last week continued to press its case that North Korea was behind the cyberattack, pointing to an exposed block of IP addresses allocated to North Korea.
CFPB Shifts Some Power to Mortgage Shoppers
January 13, 2015
The CFPB on Tuesday introduced Owning a Home, a set of online tools designed to make it easier for consumers to comparison shop for the best deal in mortgage financing. With one tool, users can plug in a credit score and ZIP code to get a sense of the current interest rates being offered within a particular area. There is also a guide that walks consumers through various loan options.
The Convoluted Trail Linking North Korea to Sony
January 13, 2015
FBI Director James Comey has "very high confidence" that North Korea was behind last November's cyberattack on Sony, he said last week at Fordham University. New evidence of the link includes documentation of the hackers' failure to cover their tracks with proxy servers on several occasions, Comey said. Several times they got "sloppy" and exposed their home IP addresses.
SCOTUS Seeks DoJ Input on Google-Oracle Java Dispute
January 13, 2015
The Supreme Court of the United States on Monday invited the Obama administration to weigh in on whether it should hear arguments in the ongoing dispute between Google and Oracle over Java copyrights. U.S. Solicitor General Donald Verrilli, Jr. "is invited to file a brief in this case expressing the views of the United States," reads the SCOTUS memo.
The Fallout From the NSA's Backdoors Mandate
January 13, 2015
The United States National Security Agency (NSA) is widely believed to have mandated high-tech vendors build backdoors into their hardware and software. Reactions from foreign governments to the news are harming American businesses and, some contend, may result in the breakup of the Internet. For example, Russia is moving to paper and typewriters in some cases to move certain types of information.
Volkswagen, Ford Win Vehicle of the Year Laurels
January 12, 2015
Volkswagen's Golf has been declared the 2015 North American Car of the Year, and Ford Motor's F-150 is the 2015 North American Truck/Utility of the Year. For the 22nd year running, a panel of jurors from newspapers, television and radio stations, magazines and websites voted to determine which vehicles were truly best of the year, and the honors were bestowed Monday at the auto show in Detroit.
The Top 20 CRM Blogs of 2014, Part 1
January 12, 2015
The field of CRM bloggers is like the start of a marathon: There may be thousands of entrants, but there are only a few elite runners. Spotting them in the rest of the pack is not always easy -- especially as their enthusiasm for blogging waxes and wanes, or as they move into other formats, like becoming regular columnists in publications. However, there are a few things that identify the elite.
The Secret Stories of CES
January 12, 2015
By this time, you likely are getting a bit sick out of folks talking about wild new products that won't be on the market for weeks or months while you are paying your Christmas bills. So rather than tell you about a slew of new products, I'll focus on the back stories that didn't seem to get much coverage at CES -- what now is the largest technology show in the U.S.
Gadget Ogling: A Swank Walkman, a Brainy Grill, and Oh, So Much More From CES
January 10, 2015
Welcome to the year's first edition of Gadget Dreams and Nightmares, the column that offers infallible opinions on the latest gadget announcements. The mammoth CES trade show took place this week, and though it offered far too many new items to conceivably cram into a single column, we'll look at some of the most notable and notorious, including Sony's latest Walkman, a smart grill and more.
Google Joins Charlie Hebdo Solidarity Movement
January 09, 2015
Google has donated nearly $300,000 to help French satirical weekly Charlie Hebdo make its largest print run ever, following Wednesday's massacre at the magazine's Paris office. Its normal production run numbers about 60,000 copies, but the surviving staff plan to print a million issues next week. A number of media outlets also have pledged to help keep the publication alive.
IT's 10 Steps to IoT Success
January 09, 2015
This past week's International CES brought even greater attention to the seemingly infinite opportunities being created by the rapidly evolving Internet of Things. However, it also created plenty of hype that can become pitfalls for companies that are not properly prepared to achieve the promise of the IoT. There are 10 steps IT organizations must take to help pave the way to success.
The Way to a Customer's Heart Is Through Your Employees
January 08, 2015
Companies need to understand that their employees are key to keeping customers satisfied, said Bruce Temkin, managing partner of the Temkin Group. Temkin identified eight customer experience trends for 2015 and advised companies to train their staff in those areas. However, "all the training in the world ... will fall short if the leadership team is not on board," he said.
Linuxy Hopes and Dreams for an Inferno-Free 2015
January 08, 2015
It's the dawn of a new year here in the Linux blogosphere, and that means the power is in our hands to make 2015 better than the last one. At least in theory, the Systemd Inferno possibly, could be extinguished over these next 12 months; Devuan could thrive -- or not; and Linux in general could see its best year yet. What actually will happen? That is the subject of more than a few musings.
Self-Driving Concept Cars Impress at CES
January 08, 2015
CEO Mark Fields on Wednesday took the stage at the International CES 2015 in Las Vegas and said that Ford Motor is focusing on bringing autonomous automobiles to the masses. Although Ford may not be the first company to produce a self-driving car, it could be the first to deliver one outside of the luxury category, Fields said in his keynote address.
Net Neutrality Hostilities Resume
January 08, 2015
The battle over Net neutrality has been reignited, dashing the hopes of those who thought it might be settled in February, at least in part, when the United States Federal Communication Commission is expected to make its ruling on the issue. Democratic members of congress led by Sen. Patrick Leahy on Wednesday introduced the Online Competition and Consumer Choice Act of 2015.
Will Apple's 12-inch MacBook Air Use One Port to Rule Them All?
January 08, 2015
There is a hot new MacBook Air rumor that's got the tech press all in a flutter, and get this: It's not about a long-awaited Retina display for the MacBook Air. Instead, the rumor claims that Apple's redesigned MacBook Air will be remarkably smaller, with a 12-inch screen -- and just one port. The new MacBook Air design reportedly will drop the current MacBook Air's USB 3 ports.
BlackBerry Jingles Its Keys to Recovery
January 08, 2015
BlackBerry has been hurting over the last several years, but recently it's starting to look like the stars may be lining up for recovery. If BlackBerry does make a comeback, it will be a very different company. This time, the focus will be on security -- plus one more important factor. BlackBerry succeeded years ago. It was the first successful smartphone maker.
Better and Better
January 07, 2015
James Surowiecki, author of The Wisdom of Crowds and business and finance columnist for The New Yorker, published an article in the magazine's Nov. 10, 2014, issue entitled, "Better All The Time." The piece connects the importance of culture-wide continuous incremental improvement using data and analytics -- what the Japanese call kaizen -- to business and employees.

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