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The Maturation of the Cloud ERP Market
August 5, 2016
Oracle's acquisition of NetSuite is a clear indication that the rapid adoption of cloud alternatives to traditional on-premises applications is shifting from front-office customer relationship management to back-office enterprise resource planning solutions. Now, the question will be whether Oracle can buy its way into a leadership position in this emerging marketplace.
Nintendo Investors' Futile Hunt for Pokémon Go Profits
August 4, 2016
Nintendo investors who thought they would score big returns after the successful launch of Pokémon Go found that actual profits were more elusive than the colorful characters. Nintendo last week made it painfully clear that The Pokémon Co. and Niantic were far better positioned than it was to reap financial rewards. Much of that revenue potential lies in a wealth of in-app purchases.
Time Warner Bets Heavily on Hulu
August 4, 2016
Time Warner on Wednesday announced it has entered an agreement to buy a 10 percent stake in online-streaming service Hulu, in a bid to leverage its lineup of television and film content on multiple viewing platforms. With the new investment, Time Warner will join a joint venture that includes some of the nation's largest media companies, including The Walt Disney Co., 21st Century Fox and Comcast.
Heating Up the Platform Wars
August 4, 2016
We've seen a rapid progression from conventional licensed software to cloud-based solutions that sell for a song -- and in theory could sell through barter at some point. I am not a big fan of zero marginal cost economics, in which prices drop to zip because buyers take into account only the cost of the good and not the time, effort, and other resources that went into making it No. 1.
Apple's Switch to Squirt Gun Emoji Triggers Flood of Emotions
August 3, 2016
Apple earlier this week announced its decision to change the gun emoji in iOS 10, to be released this fall. It plans to substitute an image of a green-and-orange squirt gun for the existing image of a black pistol. The new version of the gun is one of more than 100 new and redesigned emoji characters. The change appears to be a reflection of Apple's stance against gun violence.
Gadget Ogling: Pokémon Go Drones, New Old Nintendo, and Snowden-Secured Smartphones
August 2, 2016
Pokémon Go, the augmented-reality smartphone game that's been eating away at the fabric of society in recent weeks, is enormously fun. I enjoy the mechanics, and that it pushes me to go on longer walks. That's all well and good in the nicer weather, but when there's two feet of snow, I don't really want to traipse around so much. That's why Pokédrone might be my new favorite thing.
Fixing Apple's Problem
August 1, 2016
Apple last week reported earnings, and with the exception of a strong showing from the iPad Pro, the key financial metrics were all down -- and for the third quarter running. So what's wrong with Apple? The company had been growing alarmingly well until last year, but growth suddenly has become elusive. It isn't going out of business, but it also isn't the performance king anymore.
Clinton Campaign Latest Target of Hackers Linked to Russia
July 30, 2016
The campaign of Democratic presidential nominee Hillary Clinton is the latest possible victim of a series of hack attacks some cybersecurity experts have linked to the Russian government. Campaign officials reportedly acknowledged that an analytics program it uses, which is maintained by the DNC, was accessed in a breach discovered earlier this month.
The 4 Fundamental Attributes of Customer Loyalty, Part 3
July 29, 2016
Dealing with customers in context can equate with personalization, as many define it. Or it can refer to enabling customers to jump out of a largely automated customer-facing process to deal with a company representative. Additionally, it can mean getting down in the weeds of some hyper-specific aspect of a customer's issue. A lot depends on what the vendor and customer are trying to accomplish.
The Wonderful, Worrisome World of Self-Driving Cars
July 29, 2016
There seem to be warning stickers for everything. There may soon be a new sticker for the autonomous car era: "Warning: Self-Driving Cars Get Hacked." Despite all the positive news about self-driving cars, there is a darker side to this story that's very important. It's one that can be particularly frightening if you happen to be riding in an autonomous car when it gets hacked.
Trump Tries to Walk Back Comments on Clinton Emails
July 28, 2016
Republican presidential nominee Donald Trump on Thursday attempted to walk back some of his remarks at a Wednesday morning press briefing during the Democratic National Convention, including his suggestion that Russian intelligence services should look for more than 30,000 deleted emails belonging to former Secretary of State Hillary Clinton and reveal them to the world.
Apple Earnings Sag on Lower iPhone Price Points
July 28, 2016
Apple on Tuesday reported lower earnings in the third-quarter as the global saturation of smartphones continued to put pressure on its core iPhone business. However, officials remained upbeat. The company reported stronger-than-expected metrics and has been able to grow its software and services business while expanding into key overseas markets. Apple reported net income of $7.8 billion.
Xiaomi Unveils Budget-Friendly MacBook Air Rival
July 28, 2016
Xiaomi on Wednesday unveiled the Mi Notebook Air, its challenger to the MacBook Air. The 13.3-inch model is priced at about $750, compared to the MacBook Air's $1,050 price tag in China. The device is also available in a 12.5-inch version. The Mi Notebook Air offers a number of features that aren't available in a MacBook Air. The 13.3-inch model is gaming-ready.
Xactly CEO Christopher Cabrera: Understanding CRM's Boundaries
July 27, 2016
It's important to recognize that "CRM is growing up," said Xactly CEO Christopher Cabrera. "It's becoming more useful to the CRM user, who is predominantly the sales rep or whoever is managing the customer relationship. The sales performance management, or SPM, space is on a collision course with CRM, because what CRM doesn't do is allow the reps that are using it to make sense of it all ... ."
Gadget Ogling: Pretty Printers, Bargain Smartwatches, and Font Finders
July 26, 2016
Paper, designed by Ludwig Rensch, is sadly a concept for now. It holds a ream of paper to make loading the printing material easier than shuffling with a stack of loose leafs. It can scan documents and send them to your phone if you desire. It can make copies. There's a string of LEDs to show how much ink is left for each color, and there's even a handle on top .
KickassTorrents Owner Faces 20-Plus Years in Stir
July 26, 2016
Polish authorities last week arrested the alleged owner of pirate website KickassTorrents, or KAT, 30-year-old Artem Vauln of Kharkiv, Ukraine. Vaulin faces charges in the United States of conspiracy to commit criminal copyright infringement, criminal copyright infringement and conspiracy to commit money laundering. Conspiracy to commit money laundering is punishable by up to 20 years in prison.
Gamification's Serious Role in Sales Success
July 26, 2016
When gamification was just starting to catch on several years ago, I recall sitting next to the CMO of my then-company at a Gartner conference session. The presenter walked the audience through the concept of using ideas borrowed from gaming as a motivational tool, and about two-thirds of the way through, the CMO turned to me and whispered, "This is the most ridiculous thing I've ever seen."
Yahoo Deal Could Put Verizon in Google and Facebook's League
July 25, 2016
Verizon has entered into a definitive agreement to acquire Yahoo's operating business for approximately $4.83 billion in cash. The deal, which comes on the heels of Verizon's $4.4 billion AOL purchase last year, will allow it to expand its digital advertising business. The purchase will provide Verizon with Yahoo's ad tech tools, search, email and messenger assets.
Windows RIP: Thankfully It Died With Windows 8
July 25, 2016
As we approach the end of the free Windows 10 upgrades and get used to the anniversary edition, it suddenly hit me the Windows we knew died with Windows 8 -- what we got with Windows 10 really isn't what we've come to know as Windows. Hell, looking at Microsoft's latest financials, Microsoft really isn't Microsoft any more, either. Both are very different from what they were just last decade.
Verizon on Verge of $5B Deal for Yahoo Core Assets
July 22, 2016
Verizon reportedly is close to a deal to buy the core Web assets of Yahoo for $5 billion, which would end a months-long process of jockeying over the future of the struggling company. Verizon emerged as the winner of a lengthy bidding contest to acquire the assets, according to reports that surfaced Friday. An agreement is expected early next week.
Musk Plots Out Tesla's Next 10 Years
July 22, 2016
Elon Musk has unveiled a second master plan for Tesla, a follow-up to the vision he shared 10 years ago. The original master plan is now in the final stages of execution. The refresh sketches out a multiyear, four-pronged strategy that is about more than vehicles. Musk also plans to advance an integrated solar-roof-with-battery product and create a ride-sharing program, among other things.
Snowden Puts His Mind to Designing Spy-Proof Smartphone Cases
July 21, 2016
NSA whistle-blower Edward Snowden and noted hacker Andrew "Bunnie" Huang on Thursday published a paper on their collaboration to design a smartphone case that will protect user privacy. The pair developed a prototype compatible with the 4.7-inch iPhone 6, as it's "driven primarily by what we understand to be the current preferences and tastes of reporters," the paper states.
Platform as a Platform
July 20, 2016
The platform land rush is definitely on. You can't swing a dead cat, as the saying goes, without finding an announcement about some new platform or some established vendor's attempt to enhance its existing platform. Some sorting out seems to be in order. What's not a platform these days? Well, if it's easy to substitute the word "application" for "platform," then you should use "application."
Google Transparency Report Shows Government Data Demands Rising
July 20, 2016
The number of government requests to Google for citizens' personal data rose in the second half of 2015, according to the company's latest Transparency Report, released Monday. The number has been trending upward for the past few years as the number of people connected to the Internet has increased. The growth also coincides with almost-daily reports of terrorist attacks.
Uber by the Billions
July 20, 2016
Uber just celebrated its two-billionth trip in a 147-way tie, CEO Travis Kalanick announced Monday. Each of the drivers and riders who began their trip at 4:16 a.m. GMT on Saturday, June 18, got a $450 gift from Uber -- the number is significant because Uber now operates in 450 cities across the globe, Kalanick said. The company's growth trajectory is impressive.
5 Ways to Guarantee Sales Will Hate Your CRM
July 19, 2016
CRM often is described as a discipline and a technology that will transform the entire business. Sales and marketing can get on the same page, support will have visibility into what sales and marketing are doing, and every interaction can be captured and used to create a complete view of every customer. CRM has weak links, however -- and in many businesses, the weakest is the sales team.
Valve to Close the Spigot on Gambling Operations
July 18, 2016
Valve last week announced it would take action against third-party sites that run illegal gambling operations. A number of gambling sites have been leveraging the Steam gaming platform -- in particular, the Counter-Strike game -- to create massive operations that convert virtual skins into cash, Valve said. Valve denied allegations that it has in any way profited from those illegal sites.
Congressional Committee Report Finds Something Rotten at FDIC
July 18, 2016
Officials at the U.S. Federal Deposit Insurance Corporation, which insures deposits in U.S. banks, made false statements to Congress and failed to make timely notification of serious cybersecurity breaches, according to a U.S. House of Representatives Committee on Science, Space and Technology's interim staff report. FDIC CIO Lawrence Gross has created a toxic work environment, it also says.
Reading Between the Lines: Musk's Folly, Trump's Plan
July 18, 2016
Something like 90 percent of CEOs are planning to put their companies out of business accidentally, based on a KPMG report I just reviewed. After watching Tesla of late, I think Musk is on the fast track to lead this effort, and since I'm a Tesla fan, and I know a lot of you drive Teslas, I thought that might be an interesting, if scary, topic for this week.
EU Ratchets Up Charges in Google Antitrust Probe
July 16, 2016
Google and its parent company Alphabet are facing new charges in the European Commission's ongoing investigation of allegations that Google's comparison shopping and online advertising platforms violated antitrust laws. The EC on Thursday alleged that Google had abused its dominant position by systematically favoring its own comparison shopping service in search results.
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Windows 10 is no longer free...
I have it, and I like it.
I have it, but I'm not sold yet.
I'm considering paying to get it.
I tried to upgrade, but it didn't work.
I'm happy with the Windows version I have.
I don't use Windows.