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The Cloud Complexity Challenge
January 12, 2016
Growing acceptance of cloud computing quickly is becoming a double-edged sword for the leading players in the SaaS, PaaS and IaaS marketplaces. As a broader set of customers adopts cloud-first strategies, even the biggest cloud players are being challenged to scale their operations to keep pace with escalating customer demands without becoming too complex.
Legere Steps Back After Hurling F-Word at EFF
January 12, 2016
John Legere, T-Mobile's loquacious CEO, has apologized to the Electronic Frontier Foundation for what he described as a "color commentary" that drew sharp criticism. "I am a vocal, animated and sometimes foul mouthed CEO," Legere wrote in a blog post. "I don't filter myself and you know that no one at T-Mobile filters me either." Legere offered a mea culpa for "offending EFF and its supporters."
Behind the Scenes at CES
January 11, 2016
CES surprised me again this year. For a show that comes too early in the year for most buyers and companies, it still stood out as having some truly amazing things. It will be remembered for showcasing the birth of personal flight vehicles, along with a Tesla-beating car, and Ford showing how it could do what Apple couldn't. I'll fill you in on some of the back stories at CES.
Gadget Ogling: Fitbit's Smartwatch, Super Home Movies, and Flying Machines
January 9, 2016
Fitbit found great success this past holiday season, and it's keeping up the momentum with its first smartwatch. The Fitbit Blaze includes a continuous heart-rate monitor, a connected GPS, and a multisport mode with a feature that recognizes the type of workout or sport and tracks it appropriately. Still, the Blaze stands out almost more for what it doesn't do.
Uber Settles With New York AG After 'Playing God' With Data
January 8, 2016
New York Attorney General Eric Schneiderman on Thursday announced a deal that would require Uber to encrypt geolocation information about its riders, as well as enhance its data security practices. The AG opened an investigation into Uber in 2014, in response to allegations that the service had tracked riders and displayed their locations in an aerial format, known internally as the "God View."
Analyst Briefings at CES: One Shot Is Not Enough
January 7, 2016
Why do so many companies fail at industry analyst relations? Since the best answer might come from an industry analyst, I'll share a few thoughts with you. I'll also share some secrets for building a successful long-term technology analyst program. Hint: It's about being on the growth side of the wave. This is a good week to address this issue, since CES 2016 is taking place in Las Vegas.
China Levels Antitrust Allegations Against Microsoft
January 6, 2016
China's State Administration for Industry and Commerce on Tuesday launched the latest in a series of investigations against Microsoft for possible violations of the country's antimonopoly law. Back in July 2014, about 100 SAIC officials burst into four Microsoft offices in various parts of China and copied contracts and records, downloaded data from company servers, and questioned executives.
Loyalty and Engagement
January 6, 2016
I've been trying to analyze modern rewards programs and customer loyalty recently for a project. It's a complex issue and so it is tricky to tease apart -- nothing like trying to defuse a bomb, but intellectually challenging for sure. At the heart of the issue is a body of research that says rewards, as currently configured, don't work in the ways we want.
The EPA, Social Media and Politics
January 6, 2016
Before the Internet, messages were spread by television and newspaper ads and highway billboards. Today that is done through social media. Virtually everyone knows about it, and many people use it. Does it make any sense that a U.S. government agency could violate any laws for using social media to carry out its mission? That doesn't make sense to me.
PCs May Not Be Ready for VR's Breakout Year
January 5, 2016
Will 2016 be a breakaway year for virtual reality technology? Exhibitors at CES 2016 this week seem to think so. More than three dozen of them will be flogging their VR wares at the show, more than double the number from last year. "2016 will be the year of VR," said Brian Blau, a research director at Gartner. "That's pretty clear with all the hardware that's going to be coming on the market."
Zuckerberg Resolves to Invent, Encourages Girls to Invent Too
January 5, 2016
Facebook CEO Mark Zuckerberg's 2016 resolution to challenge himself outside his work is to build a simple artificial intelligence assistant to run his home and help him do a better job juggling his business responsibilities. "You can think of it kind of like Jarvis in 'Iron Man,'" he suggested. Zuckerberg first will explore the available technology, then train it to understand his voice to control everything in his home.
Gadget Ogling: A Smart Home Hub, a Tiny Drone, and a Whispering Camera
January 4, 2016
LG's SmartThinq Hub seeks to bring together all of your connected appliances and smart sensors under one roof. As extras, it sprinkles on top music streaming, through radio stations or whatever you happen to play on your smartphone -- and reminders, through its 3.5-inch display. The hub can monitor and control robot vacuum cleaners, refrigerators, ovens and air conditioners, among other things.
Windows 10 Adoption Surges, but Many Users Cling to Windows 7
January 4, 2016
Microsoft on Monday announced that its Windows 10 operating system is now active on more than 200 million devices. Windows 10 adoption accelerated at the end of 2015, with more than 40 percent of new devices activated since Black Friday, said Microsoft's Yusuf Mehdi. However, it trails the more than decade-old Windows XP and Windows 8.1 in terms of overall Web traffic, NetMarketShare reported.
Home Broadband Use Falls as Consumers Go Mobile
January 4, 2016
A recent Pew Research Center study found that adoption of traditional high-speed Internet in the U.S. has fallen to 67 percent, the lowest level since 2012. More consumers were using mobile phones, the study found. Thirteen percent of respondents said they were smartphone-only customers, compared with 8 percent in 2013. Fifteen percent said they have cut the cord on cable and satellite TV.
CES Insanity in 2016: The Cannabis Defense
January 4, 2016
CES is probably the best example that folks who work around tech are just a tad insane. While no big product has yet emerged, there will be a ton of crazy stuff to see. Yes, there will be robots, smartwatches, tablets, PCs, smart appliances, exoskeletons, body monitors, head thumpers, drones, self-driving cars, augmented reality, virtual reality, holographics, 3D printers, and a ton of junk.
China's Internet Tightrope Walk
December 30, 2015
Chinese President Xi Jinping recently told an international delegation of cybersecurity and technology experts that governments must be allowed to exercise sovereign rights and decision making over Internet use within their own countries. Speaking at the second annual World Internet Conference in Wuzhen, China, the president effectively called for a revised order in Internet governance.
Smart Homes Meet Connected Cars: X Marks the Spot
December 29, 2015
Several factors have contributed to the sudden expansion of connected car services available or coming to the market, notably the expansion of mobile broadband networks, high penetration of smartphones, and automakers' re-evaluation of connected services as a competitive advantage. Crossover between connected car and smart home ecosystems offers a unique opportunity for the ecosystem players.
Gadget Ogling: Streaming Socks, a High-Powered Hoverboard, and a Vigilant Vacuum
December 29, 2015
Finally, a pair of socks I would not be ever-so-slightly disappointed to find among my gifts on Christmas morning. Netflix has released some designs for socks that can stop streaming the show or movie you're streaming if you should nod off. The socks detect when you've stopped moving for a long period and hit the pause button. If you're still awake, you can wiggle your big toe to halt the action.
Amazon Burns Through Previous Holiday Records
December 28, 2015
Amazon on Monday reported a record competition-shattering performance during the Christmas holiday, adding more than 3 million Amazon Prime members last week alone. Holiday sales of Prime devices more than doubled last year's record number, the company said. The Prime Now program, which offers free two-hour delivery in 20-cities across the country, broke records on Christmas Eve.
Looking Ahead to 2016
December 28, 2015
Next week is CES, and I am so looking forward to coming home from that show. It used to be a lot of fun, but it covers such a massive amount of space that just getting around takes up much of the time. Given that most folks do prebriefings if they are smart, and that most of the really cool stuff is behind closed doors and not on the show floor, every year I question the intelligence of going.
Forecasting 2016
December 23, 2015
My favorite Boston FM radio DJ was Charles Laquidara, who would end his show with the words, "If the creek don't rise, if the good Lord's willing, if there ain't no meltdown, we'll do it all over again tomorrow right here on The Biiiiig Mattress!" It impressed me that even one day out, he'd caveat his prediction of being there tomorrow. Unlike my hero, I will attempt to forecast the year ahead.
Retailers Will Keep the Lights Burning on Christmas Eve
December 23, 2015
Target, Walmart and other large U.S. retailers have extended their hours on Christmas Eve in an effort to snag last-minute holiday shoppers. It's a wider net for consumers during a season in which about 17 percent of shoppers last week said they hadn't starting buying gifts, in a Reuters/Ipsos poll. Walmart will stay open until 8 p.m., and Target's staff will await gift givers until 11 p.m.
10 Things on an Apple Fan's 2016 Wish List
December 22, 2015
When your favorite consumer tech company is also the best consumer tech company in the world, and said tech company is generally a magnet for hyperbole and blind customer loyalty -- while also producing more products at higher levels of quality than ever before -- what's left to really wish for? Plenty, it turns out. I'm not talking about a new Apple car or even any special new product category.
Apple's Cook Goes to the Barricades on Encryption
December 22, 2015
Apple CEO Tim Cook brought the encryption battle between the high-tech industry and the nation's law enforcement authorities to prime time TV Sunday in an interview on the CBS news program 60 Minutes. During the interview, Charlie Rose asked Cook about the need for law enforcement agencies to access data that has been encrypted on Apple phones. There's all kinds of sensitive information on smartphones today, Cook noted.
Video Game Downloads May Eclipse Physical Format Sales
December 21, 2015
Sales of video games via downloads may surpass physical copies for the first time this holiday season. However, games in physical formats continue to dominate sales overall. "New physical software represented 67 percent of spending for the 12 months ending September 2015, with digital downloads and DLC representing the remaining 33 percent," said Liam Callahan, games industry analyst at NPD Group.
Juniper Networks Shortens ScreenOS Threat List
December 21, 2015
Juniper Networks on Sunday informed customers that recent security threats to its ScreenOS were not as widespread as initially believed. The company last week issued an alert following its discovery in ScreenOS of unauthorized code that could allow an attacker to gain administrative control of devices using Netscreen or to decrypt a VPN. The two issues are unrelated to each other.
Ready or Not, Enterprise Appification Is Here
December 21, 2015
Portfolios of task-oriented mobile apps for employees, contractors and business partners have been transforming the way enterprises conduct business, Apperian reported last week. Companies that have launched mobility initiatives have customized and deployed one or more apps that have streamlined business operations, according to the firm's analysis of 2 million app deployments.
2015: Looking Back at an Amazing Year
December 21, 2015
I'm kind of surprised it took us so long to figure out that an iPod-like product with a Siri-like voice interface would be a massive hit in the home. As I write this, the numbers suggest the breakout product this holiday is the Amazon Echo. It once again showcases that if you create something that is plug-and-play easy and does at least one thing folks want to do well, it will be a hit.
Gadget Ogling: Long-Lasting Smartphones, Burglar-Busting Drones, and Ski-Obsessed Sensors
December 19, 2015
If the dream for many in the modern world is to have a smartphone that never needs a charge, Oukitel's K10000 is a pretty good runner-up. The smartphone is named for its 10,000mAh battery. When subjected to "normal" use, it's good for 10 to 15 days between charges. Given that many smartphones will need some extra juice after around 10 hours of typical use, that seems a tall order.
WhatsApp Brouhaha Breaks Out in Brazil
December 17, 2015
A Brazilian judge on Thursday lifted the ban a different judge had imposed on WhatsApp hours earlier, according to reports. It did not seem reasonable to affect millions of users to penalize Facebook, WhatsApp's owner, for failing to cooperate with judicial rulings, the judge reportedly said, suggesting that the imposition of a larger fine would have been more appropriate.
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What is your reaction to the rumored
4-inch iPhone?
I'm in -- I'd love to have a smaller iPhone.
I prefer a larger iPhone, but it's good to have more options.
I expect innovation from Apple -- seems it's running out of ideas.
I'm not interested in an iPhone of any size.