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Twitter Steps Up Counterterrorism Efforts
August 24, 2016
Twitter last week announced it had suspended 235,000 accounts since February for promoting terrorism, bringing to 360,000 the total number of suspensions since mid-2015. Daily suspensions have increased more than 80 percent since last year, spiking immediately after terrorist attacks. Twitter's response time for suspending reported accounts has decreased dramatically.
From the Olympic Non-Robbery to Ford Getting Out of Cars, to Evil NSA: A Strange Week
August 22, 2016
There were three stories that caught my eye last week that I think deserve some additional discussion. One is the alleged robbery of U.S. Olympians followed by questions of whether it really happened because their phones weren't stolen. There may be a legitimate reason for that, and it's one that suggests a lot of folks will be getting huge cellphone bills next month.
Lights Out for Gawker.com
August 19, 2016
Gawker Media owner Nick Denton has revealed that Gizmodo, Lifehacker, Kotaku, Jalopnik, Jezebel and Deadspin will continue with their current writers and other staff members following the company's sale to Univision, but that neither he nor Gawker.com will be included in the transition. The Gawker sites will be joining The Onion, ClickHole and other Web properties in Fusion Media Group.
Enterprise Software's Future
August 19, 2016
What's the direction of the software industry? I'm not indulging in idle curiosity -- things are changing, and today's events are signaling a significant shift. The rollout of Software as a Service and the emergence of relatively good platforms -- which will only get better -- suggest to me that the software industry of 2000, in which cloud and SaaS began to emerge, is now well in the past.
Cisco Delivers Good News, Bad News: Solid Earnings, Job Cuts
August 18, 2016
Cisco Systems will cut up to 5,500 employees from its 73,000-strong global workforce, the company announced Wednesday as part of its Q4 earnings report. The restructuring will allow further investment in key priority areas such as security, the Internet of Things, collaboration, next-generation data center and cloud, the company said, along with optimization of costs in lower-growth areas.
Uber Revs Engine in Self-Driving Race
August 18, 2016
Uber on Thursday announced plans to begin testing semi-autonomous vehicles in Pittsburgh later this month. Its first partially self-driving Volvo XC90 vehicles reportedly will be assigned at random to customers who use the company's app. Each of the prototype cars will have an actual human on board to act as copilot and monitor the vehicle's performance from the driver's seat.
Edward Snowden Sheds Light on Shadow Brokers
August 18, 2016
Edward Snowden has injected himself into an escalating cyberstruggle that could affect the U.S. presidential election. The reported hack of The Equation Group might have been a warning shot from Russia, Snowden claimed. The group, which is widely believed to be a front operation for the NSA, apparently was hacked over the weekend by a previously unknown outfit called the "Shadow Brokers."
Tim Cook Devotes a Lot of Words to Saying Very Little
August 16, 2016
Tim Cook talked about his five years at the helm of Apple in a wide-ranging interview published Saturday. Apple fans looking for juicy morsels about new products won't find them in the Q & A, however. Among other things, Cook discounted the bleak claims of those analysts who maintain the smartphone market is in decline -- and Apple's fortunes with it.
Feds Make Big Strides in Big Data Management
August 15, 2016
U.S. government agencies gradually have been getting a handle on utilizing the potential of big data and data analytics. At the same time, the Obama administration has recognized that significantly more investment will be required for federal big data research in order to guide agencies toward maximizing the value of processing huge chunks of data and improving their data analysis capabilities.
The Big Tech Election Stories No One Else Is Covering
August 15, 2016
Most analysts earn their daily bread by focusing on a particular subject area and following that direction. However, I rebelled against that established pattern. I tend to look between the lines more than many of my peers do. That means when major news media outlets focus on a story, I'm more likely to see what they missed. What interests me isn't what's been covered but what hasn't been covered.
Huffington Leaves Post to Focus on Health Startup
August 13, 2016
Arianna Huffington on Thursday announced she would leave her position as editor-in-chief of the eponymous publication she cofounded 11 years ago to focus on her latest project -- Thrive Global, a lifestyle, health and wellness site. The reasons for her exit from The Huffington Post may be more complicated than that, however.
Russian Regulators Scoop Apple Into Price-Fixing Probe
August 12, 2016
A Russian regulatory authority earlier this week named Apple, along with more than a dozen Russian retailers, as a target for an investigation into price-fixing activities. The Federal Antimonopoly Service, or FAS, has seen signs of price-setting coordination among iPhone resellers in Russia, according to a notice published on the agency's website.
Is This the Beginning of the End for the Set-Top Box?
August 12, 2016
C Spire started out as a privately owned wireless competitor in Mississippi. Since then, it has expanded in several directions. Its focus last year was on installing high-speed Internet in a few Mississippi cities. Now it is partnering with MobiTV to offer a new television service for the home. The service will not use the set-top boxes common with cable TV.
GV's Bill Maris Passes Torch to Krane
August 11, 2016
GV founder Bill Maris on Wednesday announced that he was departing the company after an eight-year tenure, and that his replacement would be David Krane, a managing partner and one of his chief deputies at the Alphabet-owned venture capital firm. Krane is a 17-year Google veteran. Maris reportedly wanted to spend more time with his wife and 11-month-old son.
Adblock Plus Mouse Roars at Facebook
August 11, 2016
Adblock Plus on Thursday announced that the open source community had created a filter to neutralize Facebook's latest offensive in its ongoing battle with ad blockers. Any Adblock Plus users who want to implement the workaround will have to update their filterlists manually. "For this round of the cat-and-mouse contest, looks like the mouse won," said Adblock Plus spokesperson Ben Williams.
The 4 Fundamental Attributes of Customer Loyalty, Part 4
August 10, 2016
If you want to succeed at engaging customers, or anyone else for that matter, it helps to have a model of what success looks like. This idea isn't new. Elite athletes train themselves to see a perfect race in their mind's eye, or to imagine the arc of a ball to its flawless conclusion. Scientists model physical and chemical reactions that occur at a scale too small to view directly.
Delta's Tech Glitches Cause More Cancellations, Delays
August 9, 2016
Delta Air Lines reportedly canceled 300 flights Tuesday morning, a day after a mammoth outage that forced it to temporarily ground thousands of flights worldwide and ultimately cancel more than 400 of them. Although an update posted at 10:00 p.m. ET Monday night warned that there would be more than 100 flight cancellations and roughly 200 delays Tuesday morning, the actual numbers were worse.
Time Warner Cable Really Doesn't Like Me
August 9, 2016
After surviving well over a year as a cord-cutter, I recently returned to the cable fold -- and after less than a month, I'm having major regrets. The problem isn't with the service itself or even with the pricing. The problem is with the lies. I wasn't entirely happy with my cord-cutting solution, but I wasn't eager to go back to a high-priced cable service either.
Facebook Aims to Scrub Clickbait From News Feed
August 9, 2016
Facebook last week announced a new move to fight clickbait in the News Feed: downranking links from Web domains and Facebook Pages that consistently post clickbait headlines. Those that stop posting clickbait no longer will be downranked. Users who post links that lead to a clickbait domain on their personal Facebook page also could have their posts downgraded, according to Facebook.
Is the Internet Turning Donald Trump - and You - Into an Idiot?
August 8, 2016
President Obama was viewed as the first techie presidential candidate when he launched his campaign, and he has been connected at the hip with Google for a large part of both terms. However, the brilliance his teams displayed with using analytics never seemed to carry over into running the country, which was disappointing. Most of the U.S. government still has systems that are decades out of date.
Gawker Founder Sets Personal Bankruptcy Wheels in Motion
August 5, 2016
Gawker founder Nick Denton earlier this week said that he filed for personal bankruptcy protection after exhausting his appeals to stave off collection of damages resulting from a defamation and invasion of privacy lawsuit brought by professional wrestling icon Hulk Hogan. The filing followed a Florida court's rejection of Denton's appeal to block Hogan from collecting a $140 million jury award.
The Maturation of the Cloud ERP Market
August 5, 2016
Oracle's acquisition of NetSuite is a clear indication that the rapid adoption of cloud alternatives to traditional on-premises applications is shifting from front-office customer relationship management to back-office enterprise resource planning solutions. Now, the question will be whether Oracle can buy its way into a leadership position in this emerging marketplace.
Nintendo Investors' Futile Hunt for Pokémon Go Profits
August 4, 2016
Nintendo investors who thought they would score big returns after the successful launch of Pokémon Go found that actual profits were more elusive than the colorful characters. Nintendo last week made it painfully clear that The Pokémon Co. and Niantic were far better positioned than it was to reap financial rewards. Much of that revenue potential lies in a wealth of in-app purchases.
Time Warner Bets Heavily on Hulu
August 4, 2016
Time Warner on Wednesday announced it has entered an agreement to buy a 10 percent stake in online-streaming service Hulu, in a bid to leverage its lineup of television and film content on multiple viewing platforms. With the new investment, Time Warner will join a joint venture that includes some of the nation's largest media companies, including The Walt Disney Co., 21st Century Fox and Comcast.
Heating Up the Platform Wars
August 4, 2016
We've seen a rapid progression from conventional licensed software to cloud-based solutions that sell for a song -- and in theory could sell through barter at some point. I am not a big fan of zero marginal cost economics, in which prices drop to zip because buyers take into account only the cost of the good and not the time, effort, and other resources that went into making it No. 1.
Apple's Switch to Squirt Gun Emoji Triggers Flood of Emotions
August 3, 2016
Apple earlier this week announced its decision to change the gun emoji in iOS 10, to be released this fall. It plans to substitute an image of a green-and-orange squirt gun for the existing image of a black pistol. The new version of the gun is one of more than 100 new and redesigned emoji characters. The change appears to be a reflection of Apple's stance against gun violence.
Gadget Ogling: Pokémon Go Drones, New Old Nintendo, and Snowden-Secured Smartphones
August 2, 2016
Pokémon Go, the augmented-reality smartphone game that's been eating away at the fabric of society in recent weeks, is enormously fun. I enjoy the mechanics, and that it pushes me to go on longer walks. That's all well and good in the nicer weather, but when there's two feet of snow, I don't really want to traipse around so much. That's why Pokédrone might be my new favorite thing.
Fixing Apple's Problem
August 1, 2016
Apple last week reported earnings, and with the exception of a strong showing from the iPad Pro, the key financial metrics were all down -- and for the third quarter running. So what's wrong with Apple? The company had been growing alarmingly well until last year, but growth suddenly has become elusive. It isn't going out of business, but it also isn't the performance king anymore.
Clinton Campaign Latest Target of Hackers Linked to Russia
July 30, 2016
The campaign of Democratic presidential nominee Hillary Clinton is the latest possible victim of a series of hack attacks some cybersecurity experts have linked to the Russian government. Campaign officials reportedly acknowledged that an analytics program it uses, which is maintained by the DNC, was accessed in a breach discovered earlier this month.
The 4 Fundamental Attributes of Customer Loyalty, Part 3
July 29, 2016
Dealing with customers in context can equate with personalization, as many define it. Or it can refer to enabling customers to jump out of a largely automated customer-facing process to deal with a company representative. Additionally, it can mean getting down in the weeds of some hyper-specific aspect of a customer's issue. A lot depends on what the vendor and customer are trying to accomplish.
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What do you think of politically inspired Internet memes?
They tend to be brutally honest about their targets.
They're usually cheap shots based on lies.
They're often stupid but amusing.
They can have a dangerous influence on uninformed people.
They don't impress me one way or the other.