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Car-Tippers Rage Against the Machine
April 10, 2014
While Smart cars may be good for the environment and financially beneficial to owners, those benefits are wiped out when a gang of vandals tips one over. A group of as many as eight people dressed in black tipped over four of the cars in a San Francisco residential area this week. One of the cars was upended onto its rear, one was on its roof, and the others were on their sides.
Which Wireless Network Is Best for You?
April 10, 2014
Every couple of years, it's time to buy a new wireless phone -- and every couple of years, we go through the same decision-making process. What should be the most important part of that process? The answer is not in the advertising. It's not about choosing a phone. Rather, it's choosing the right network -- and there is a difference between major carriers. Which is best for you?
Setting Goals and Rewards
April 09, 2014
You should check out The Second Machine Age, by Erik Brynjolfsson and Andrew McAfee. It's a thoughtful analysis of the technology progression handed to us by Moore's Law and its effect on every aspect of our lives. Their thesis is simple yet powerful. Over the last 10 years or so, the pace of innovation has accelerated. Processes that were only imaginable before are becoming easy.
Google Sees Glass in Businesses' Future
April 09, 2014
Google's smart eyeware, Glass, largely has been considered a diversion for gadget fans, but the company just announced a new program to encourage its use in the workplace. "Today, there are thousands of consumers out there enjoying Glass in ways that are both practical and inspirational," said a Google spokesperson. "We've also seen many in the enterprise world ... begin experimenting with Glass."
Agency: 'Cuban Twitter' Meant to Help, Not Incite
April 09, 2014
Rajiv Shah, the administrator of AID, defended a Twitter-esque social media site created by the agency, saying it was an attempt to nurture communication on the island -- not, as has been claimed, a way to collect data and incite a revolt. Appearing before the Senate and House appropriations subcommittees, Shah said the "programs are part of our mission to promote open communications."
Twitter Applies a New Coat of Face(book) Paint
April 08, 2014
Twitter on Tuesday announced a redesign of its user profiles, hard on the heels of its launch of new photo-sharing capabilities late last month. Included among the new features in the redesign are larger profile photos, customized headers, and an enlarged presentation of tweets that have been particularly popular. Users also can pin a tweet to the top of their page.
Courtroom Drama: Hollywood Sues Megaupload
April 08, 2014
Six Hollywood studios have banded together in a copyright infringement lawsuit against Megaupload, the wildly popular though now shuttered site that, in its heyday, was ground zero for file-sharing. The suit doesn't specify an amount of damages, but does say that the studios should be entitled to $150,000 per copyright infringement, as well as profits earned by Megaupload.
Speed of Technology Confounds Wall St. Regulators
April 08, 2014
Michael Lewis did not do the securities industry any favors with the publication of his new book, Flash Boys: A Wall Street Revolt. His portrayal of how investment banks use high-frequency trading to leverage the few additional milliseconds this technology provides to grab stocks at optimal prices appears to have been a factor behind federal agency decisions to investigate this activity.
Lessons Learned from Mozilla's Edgy Eich Episode
April 07, 2014
It seems fair to say that we here in the Linux blogosphere are no strangers to difficult topics, but over the past few weeks FOSS fans have been struggling with what may be one of the trickiest yet. It is, of course, the matter of Brendan Eich. Cofounder of Mozilla, creator of JavaScript, Mozilla CTO for years and then CEO for just 10 days, Eich's term at the helm was cut short as a result of a firestorm of protest.
Americans Distrust Tech Companies
April 07, 2014
The steady stream of reports on government surveillance of Americans has taken a toll on the image of high-tech companies, according to a Harris poll. More than two-thirds of Americans -- 67 percent -- feel technology companies violate their users' trust by helping the government spy on its citizens, suggests the poll of 2,000 consumers, which was sponsored by ESET.
The Internet and the Web in 2025
April 07, 2014
We are now living during a wave of social change, and we will not know how the Internet has affected society until we look back on it in the future. A great example of this: When Alexander Graham Bell obtained his patent for the telephone in 1875, no one could have foreseen that a lawyer from Texas could make a cellphone call from the Great Wall of China in 2005, but I did!
The Earth Is Moving Under the Smartphone Market
April 07, 2014
One thing that Apple made clear when it took the smartphone market away from then-dominant players Palm, BlackBerry and Microsoft is that to win you need to make big bets and change the battle. The market is now dominated by Apple and Google technology -- much of which Google doesn't control -- and Microsoft just swapped CEOs because the old CEO couldn't pull the needed rabbit out of his hat.
Smartphone Tracking: How Close Is Too Close?
April 04, 2014
There you are, strolling down the coffee and tea aisle at the supermarket when you get an alert on your smartphone that you can get extra points in the store's reward program if you purchase a certain brand of coffee. Are you annoyed that you have been tracked with such precision that the merchant knows not only that you are in the store -- but also which food aisle you are in?
Eich Falls on Sword for Mozilla
April 04, 2014
Mozilla Foundation cofounder Brendan Eich -- whose recent appointment as CEO of subsidiary Mozilla Corp. sparked an uproar -- on Thursday stepped down from the post in a bid to keep the company viable. Foundation cofounder and CEO Mitchell Baker painted the move as a return to the foundation's core principles, noting that Eich made the decision "for Mozilla and our community."
Net Brass Calm Solons' Woes Over 'Internet Giveaway'
April 04, 2014
The lords of the Internet and the Obama administration this week sought to calm congressional fears that the U.S. was planning to give control of the Web to foreign powers. At a public hearing held by the House Energy and Commerce Committee, Fadi Chehadé, president and CEO of ICANN, and NTIA Administrator Lawrence E. Strickling argued to get the U.S. out of the Internet governance business.
3 Ways to Source Ideas From Your Customers
April 03, 2014
The era of inbound marketing is upon us, but a great many businesses are fearful of it. Having worked as a magazine editor and a content marketer, I find the conversations very familiar: People who haven't written or who hate to write often fall back on the excuse, "I don't know what to write." A variation on that theme is people saying they don't know what their content should be about.
Net Neutrality Wins Tough Battle in European Parliament
April 03, 2014
The European Parliament on Thursday approved new Net neutrality rules. Net neutrality, both in the EU and in the U.S., refers to the concept of requiring ISPs to treat all traffic the same regardless of its source. In Europe, that means ISPs such as Vodafone or Deutsche Telekom can't deliver content from competitive providers of, say, online videos, via slower pipes or make them pay more.
BlackBerry's Coca-Cola Moment
April 03, 2014
BlackBerry CEO John Chen is trying to turn the company's fortunes around, and something it has in common with Coca-Cola could help. This is something very important, if BlackBerry realizes it. It's something that if done correctly could help the company succeed once again. I have followed BlackBerry for many years, watching its ups and predicting its downs. I believe it can recover.
T-Mobile Won't Have BlackBerry to Kick Around Any More
April 03, 2014
BlackBerry has decided to part ways with T-Mobile. "BlackBerry has had a positive relationship with T-Mobile for many years," said CEO John Chen. "Regretfully, at this time, our strategies are not complementary and we must act in the best interest of our BlackBerry customers." BlackBerry hopes to work with T-Mobile when the two parties have common business goals once again, Chen added.
Transaction or Process?
April 02, 2014
After many years, I think I can boil down CRM to this: Vendors prepare for transactions but customers expect process. Of course, this demands elaboration and neither of these ideas is stationary. The desire for better processes evolves as customers and markets do, and transactions become more sophisticated as vendors play catch-up with their markets.

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