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Europeans Want Right to Be Forgotten - but Not for the Other Guy
July 08, 2014
Marie Antoinette may not have been too far off the mark when she intoned the immortal line, "Let them eat cake." When it comes to the right to be forgotten, it seems Europeans want both to have their cake and eat it. They are now up in arms over Google's having deleted links to various news stories from search results in Europe, calling the action part of a backroom campaign to change the law.
TSA Kills Dead Devices' Ticket to Ride
July 08, 2014
In a move that's bound to raise the power management consciousness of air travelers, the TSA on Sunday announced a ban on electronic devices that won't power up before they're carried onto a plane. During the security examination conducted by TSA officers before passengers board a plane, travelers may be asked to power up some electronic devices, the agency said.
Downward PC Sales Spiral to Slow
July 08, 2014
The years-long PC sales slide will slow somewhat this year, predicted Gartner. "After declining 9.5 percent in 2013, the global PC market is on pace to contract only 2.9 percent in 2014," Gartner research director Ranjit Atwal said. The company lumps in desktops, notebooks and premium ultramobiles under the "PC" category. However, the skyrocketing demand for tablets will slow, Gartner forecast.
NSA's Eyes Trained Less on Terrorists Than on Average Joes and Janes
July 07, 2014
Nine out of 10 people whose information is being collected by the NSA are Americans who have nothing to do with people targeted by the agency. Data provided by former NSA contractor Edward Snowden includes some information pertaining to terrorist activities and possible threats to U.S. national security, as well as a few successes in antiterrorist work.
Google AdWords Nixes the Raunchiest Stuff
July 07, 2014
Google has kicked explicit pornographic advertising from its ad network. The company said it made the AdWords change, which it announced in March and recently brought into effect, "as an effort to continually improve users' experiences with AdWords." Advertising policies were updated to reflect the updated stance on sexually explicit content. The policy still allows advertising for strip clubs.
Reading Rainbow Finds Pot of Gold
July 07, 2014
Reading Rainbow's Kickstarter campaign hit a significant milestone last week: It not only raised the $1 million it originally sought to create a Web version of the popular children's television show within the first 24 hours of the campaign, but also wrapped the 35-day effort with an additional $4.4 million for a grand total of $5,408,916 in donations. The project was organized by LeVar Burton.
'Extreme' Computing and Other Linux-World Problems
July 07, 2014
Well another Independence Day has come and gone here in the land of stars and stripes, causing at least some in the tech blogosphere to turn their thoughts toward freedom. "Digital independence day: Your guide to DIY, open-source, anonymous free computing" was one offering, for example. "It's Time for IT Pros to Declare Their Technology Freedom" was the thought du jour at another outlet.
The Social Media Fraud
July 07, 2014
I spent much of last week talking about Facebook's infamous study of nearly a million customers and the company's attempts to make half of those customers happier and the other half more depressed. Setting aside how insanely stupid it was for Facebook to do this is the fact that with social media, isn't social the real problem? Could the entire segment be a fraud?
Shame on Facebook
July 03, 2014
Do you remember those snotty little kids who didn't seem to understand the difference between right and wrong? You know, the little brats who thought the rules didn't apply to them. The kids who thought they could get away with whatever they wanted -- rules were for somebody else. Well, that seems to be a fitting description of Facebook, as it repeatedly breaks customer trust.
Civil Liberties Board Takes Heat for NSA Spying Report
July 03, 2014
The U.S. Privacy and Civil Liberties Oversight Board has come under fire for its latest report on NSA surveillance. The report essentially says collection of information under Section 702 of FISA "has been valuable and effective in protecting the nation's security and producing useful foreign intelligence." However, because certain aspects of its implementation have raised privacy concerns.
CRM's Transition
July 03, 2014
It always happens this way. A market erupts or transitions to something new or it goes the way of the dodo and you miss the key turning point. Looking back, you can spot the telltale signs of disruption. People like me, who try to forecast these great events, have the reliability of a dartboard. Nonetheless, I'm doing it again. I am declaring that CRM is in the early phases of a major transition.
Despite Apple's Aperture Fumble, the Photos for OS X End Goal Could Win It All
July 03, 2014
There's a lot riding on Apple's new Photos for Mac OS X app. At WWDC, Apple briefly showed off an early version of its upcoming Photos app, which will integrate with iCloud and the iOS 8-based Photos app with the iCloud Photo Library service. Naturally, this plan raised some questions, and late last week, Apple revealed that it has stopped developing new features for Aperture and iPhoto.
Dell's Latitude 12 E7240 - in and Beyond the Office
July 03, 2014
A confluence of recent events has gotten me thinking about laptops. First, IDC and Gartner released PC market surveys that suggest a significant slowing in the declines plaguing PC sales for the past few years. Then last week, due to "stronger than expected demand for business PCs," Intel said it was raising Q2 and full-year revenue and gross margin expectations.
T-Mobile's Legere Sputters Over FTC's Cramming Accusations
July 02, 2014
T-Mobile's efforts to market itself as the un-carrier that puts customers first may be impacted by the FTC's allegations that it has engaged in "cramming" -- charging consumers for services offered by third-party companies without their knowledge or consent. T-Mobile's fiery CEO, John Legere, dismissed the FTC complaint as "unfounded and without merit."
Yahoo Saves Greendale in 'Community' Rescue
July 02, 2014
Fans of the sitcom Community have cause to celebrate after Yahoo renewed the show for a sixth season. Creator and showrunner Dan Harmon has signed on, along with seven core cast members. The season will have at least 13 episodes and will air weekly starting this fall. NBC ran the show, which centers on the fictional Greendale Community College, for five seasons before canceling it.
Emotional Backlash Unlikely to Unsettle Facebook
July 02, 2014
It's unlikely that Facebook's psych experiment that turned some 700,000 of its users into involuntary lab rats will hurt its brand or advertising revenue. However, Facebook's research on the emotional impact of content in the News Feeds of its members has unleashed a torrent of criticism. Facebook has faced this kind of outrage before, though, and the results have almost always been the same.
California Embraces Bitcoin
July 01, 2014
California Gov. Jerry Brown on Saturday signed a measure that legalizes the use of bitcoins and other virtual currencies in the state. The law repealed previous legislation that specified only "lawful money of the United States" could be used in California. "Modern methods of payment have expanded beyond the typical cash or credit card transactions," the new law states.
Google Glass Service Could Make All Customers Feel Special
June 30, 2014
Virgin Atlantic recently announced the expansion of a pilot project in which flight attendants use Google Glass to meet and greet customers. For the initial project, the airline equipped the concierge staff in its Upper Class Wing at London's Heathrow airport with Google Glass so they would have easy access to such information as connecting flights or loyalty points.
3 Brick-and-Mortar Retailers Doing it Right Online
June 30, 2014
Christmas came late, or not at all, for many retailers in 2013, with holiday foot traffic down by nearly 50 percent compared to just three years earlier. Many brick-and-mortar stores are on a knife's edge. The closing of Best Buy and Sears stores around the U.S. suggests that the retail giants of the past decades are vulnerable to shifting trends, including the move to digital commerce.
The Big Winners at Google I/O 2014
June 30, 2014
At last week's Google I/O, Nvidia was the big winner. It was showcased in TVs, mobile devices and automotive as the supplier of a key technology. Other brands were mentioned in the keynote, but it was Nvidia that was mentioned most consistently -- and its technology apparently was connected to most of the demos. Though it was mentioned only in passing, Lenovo actually was the other big winner.

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