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Gadget Ogling: Fresh Fires, Tablet Touches, and Underwater Drones
September 19, 2015
In case you didn't already know it, Amazon has designs on taking over your television, and Fire TV seems a strong competitor to the refreshed Apple TV. Fire TV's big advantage is that it can stream video in ultra high-def 4K, while Apple TV cannot. Nor can Roku or Chromecast. There already are some fine games available for Fire TV, and there's a gaming edition available with a controller.
The Unsinkable Kim Dotcom?
September 18, 2015
Someone perhaps even more flamboyant than Donald Trump may be getting involved in the U.S. presidential race -- and not on the Republican side. Notorious Internet entrepreneur Kim Dotcom is not running for office, but as his extradition case heats up in New Zealand, a possible Democratic candidate for the presidency -- mild-mannered Harvard law professor Lawrence Lessig -- has come to his defense.
Trust and Value Will Bring IoT Home
September 17, 2015
The connected car and smart home markets are at an early stage of development, but in many ways they have been growing in parallel. Both markets are enabled by the falling costs of sensors, networking technologies and data, as well as by expanded cloud services, the mass penetration of smartphones, and consumer demand for the connected lifestyle. These ecosystems now are beginning to converge.
Will the IoT Be Held for Ransom?
September 17, 2015
A perfect cybercrime storm is brewing, and two of the main ingredients are ransomware and the Internet of Things. Cybercrime has become an industry with all the operational trappings of any legitimate sector, McAfee Labs noted earlier this month. It has its own supply chain, market segments, service providers, and finance and trading systems. It has its own business models.
Microsoft Shoots Itself in the Foot
September 17, 2015
Shame on you Microsoft! Last week you admitted to downloading gigabits of Windows 10 data to users' hard drives without permission. The problem is, that move both took up our hard drive space and triggered Internet Service Provider fees. You did it without even asking our permission. Hey, Microsoft, who the hell do you think you are? The simple solution is this: Ask permission.
Facebook's Button Pushing: What's Not to Like?
September 16, 2015
CEO Mark Zuckerberg has revealed that Facebook may integrate an alternative to its ubiquitous Like button. Facebook users have asked for a Dislike button for years, and the company now is preparing to test a response to that user demand. The idea is not to transform Facebook into a forum where users could in essence vote up or down on particular posts -- that isn't the point.
On Selling
September 16, 2015
For a long time I have been uneasy about the selling discussion's direction as it relates to CRM and SFA. Something didn't relate. We talk a lot about accelerating the sales process and freeing up sales people's time so that they can spend more time selling, but it all made me wonder. Several things occurred to me as I contemplated selling -- a job I did for about 15 years.
When Data Breaks the News
September 15, 2015
Google is putting a new spin on the news. Instead of relying on journalists to gather facts and report events the old-fashioned way, the company's News Lab, launched earlier this year, aims to deliver news stories through data. Case in point: Who needs polls to reveal that Donald Trump is the most popular candidate in the Republican primary free-for-all?
New iPhones Poised to Do Land Office Business
September 14, 2015
Apple is trumpeting the figures for its iPhone 6s and 6s Plus preorders, saying that it's on track to beat last year's first-weekend iPhone sales record of 10 million units. Last year's models included Apple's first large-screen smartphone, the iPhone 6 Plus. Getting off to a good start is very important for a product, said Patrick Moorhead, principal analyst at Moor Insights and Strategy.
The IoT's Data Prioritization Pearl
September 14, 2015
The era of digital transformation and the digital business, the customer experience as a key differentiator, and the movement toward smart machines are some of the common themes Gartner Distinguished Analyst Don Scheibenreif touched on in his keynote last week at the Gartner Customer 360 Summit in San Diego. These are all phenomena that have been on their way for a little while -- like a glacier.
Apple Figures Out Where Steve Jobs Got It Wrong
September 14, 2015
My big takeaway last week, when Apple launched the iPad Pro, was this: Apple just admitted Bill Gates was right and Steve Jobs was wrong. You see, years ago Steve Jobs went on about how the early Windows tablet, which was designed for work and had a stylus, was stupid. Steve was not a fan and pretty much dissed the entire tablet idea and then later dissed the whole idea of a stylus.
Gadget Ogling: All About Apple
September 12, 2015
Apple's latest iPhones -- the 6s and 6s Plus -- are faster, stronger and smarter than the previous models. A zippier processor and faster Touch ID, LTE, and WiFi feature among the incremental upgrades. There are a couple of interesting new features with this generation, primarily 3D Touch. This makes the screen receptive to pressure beyond lightly tapping or holding one's finger on an icon.
Fear of Ad Blocking Could Lead to More Effective Advertising
September 10, 2015
Adblock Browser for Android re-emerged at the Google Play store on Wednesday, after more than two years of banishment. It is also available at the iTunes App Store. "The reason we were readmitted to the Play store is that this app is different than the one that was kicked out. This one is a browser. The previous one provided some blocking for in-app ads," said Eyeo's Ben Williams.
The Tyranny of Spreadsheets
September 10, 2015
As a former sales and marketing guy, I am more than familiar with spreadsheets as a not-so-good tool for managing the avalanche of data generated by the front office, even before the big data craze. Name a department or function in business and it's easy to find people using spreadsheets to manage it -- often poorly, but through no fault of their own.
T-Mobile's War on Data Hogs Is Everyone's Fight
September 10, 2015
Putting this burning issue on the front page is great. Everyone should know the problems caused by wireless data thieves. The reason is simple. Data hogs are threatening to spoil things for everyone. Yes, that means for you and your business. Data hogs threaten T-Mobile's growth because they spoil things for regular wireless data users. This is also a larger problem for the entire industry.
US Agencies Getting the Hang of Doing More With Less
September 9, 2015
U.S. government agencies are gradually learning to deal with budget constraints in the management and procurement of IT. The emphasis on productivity comes from the Obama administration, the ripple effects of budget sequestration, and congressional pressure for efficiency. "Agencies continue to face budget constraints while trying to modernize IT systems," noted Deltek market analyst Angie Petty.
Customer Support in the Digital Age: Collaborative, Personal
September 8, 2015
Apple made a bold move on the customer support front this summer: The company started publishing customer support videos for its Beats by Dre headphones via the product line's Twitter account. The strategy is notable primarily because Apple published how-to videos natively on Twitter, taking a proactive approach to deflect service calls and ensure user satisfaction.
Report: Amazon to Build Cut-Rate Slate
September 8, 2015
Amazon reportedly plans to offer a $50 tablet in time for the holiday shopping season. The 6-inch tablet would sell for half the price of the Fire HD 6. A $50 price point would make a tablet disposable to some and finally affordable to others -- points apparently not lost on Amazon. Though there's no argument it would be a killer price point, there remains the question of quality.
Apple, Hollywood Honchos Put Heads Together
September 8, 2015
Apple has been mulling a move to commission original programming for its Apple TV, and top Hollywood decision makers reportedly have been helping with the strategizing. Although in-the-know execs spilled a few beans, they didn't paint a cohesive picture of Apple's plans. Some suggested Apple was just flirting with the idea, while others hinted that it might be planning a major undertaking.
Apple TV Should Take a Hint From Nvidia's Shield
September 7, 2015
Apple will be launching some interesting products on Wednesday. The timing is nearly right for its Intel Skylake laptops and PCs. The iPhone 6S is also due, and typically the smart Apple customers wait for the S, because S models have fixes to the earlier model's problems that most annoyed users. At the very least, the iPhone 6S is expected to avoid its predecessors' bending issues.
SaaS' Next Wave: Customer Lifetime Value Management
September 4, 2015
Salesforce's latest quarter, along with the buzz surrounding its upcoming Dreamforce lovefest, have showcased CRM's rapid migration to the cloud. However, today's SaaS CRM solutions deliver limited value-add if the organizations that use them are unable to realize marketing and sales promises. This is especially true for those guiding prospective customers on an omnichannel journey.
Google's Rebuttal Against EU May Be in Vain
September 3, 2015
Google has responded to the EC's statement of objections regarding its search practices by rejecting outright the Europeans' argument that its innovations were anticompetitive. The SO, published in April, doesn't support the claim that the company's displays of paid ads diverted traffic away from shopping services, Google said. Nor does it counter major advantages to consumers and advertisers.
Playing Whac-a-Mole With Windows 10
September 3, 2015
Autumn is coming, and it's time for county fair fun with candy apples, fried dough and the midway. You remember the game whac-a-mole? As the moles popped up through holes on the table, it was your job to whack them before they disappeared. Now, every time another Windows 10 reminder pops up on my screen, all I want to do is grab a mallet and start whacking!
Dreamforce: Still the One
September 2, 2015
We watched as Salesforce emerged from the crowd in the dot-com era to become a massive company with a $7 billion run rate. We also changed perspectives several times on what to expect from Dreamforce. We used to be interested mostly in cool new technologies and business models, but as Salesforce has grown, it has acquired a following of financial analysts as well as industry analysts like me.
T-Mobile's Legere Channels Robin Hood Again
August 31, 2015
CEO John Legere has publicly declared war on data hogs who threaten to ruin T-Mobile for regular consumers. "This week I am taking aim at a select group of individuals who have actually been stealing data from T-Mobile," he wrote. "If their activities are left unchecked, their actions could eventually have a negative effect on the experience of honest T-Mobile customers. Not on my watch."
Taken to Extremes, 'Right to Be Forgotten' Is Like Burning Virtual Books
August 31, 2015
The highest court in the EU last year ordered Google to allow individuals there to request that certain specific information not be reported in Google search engine results, citing their "right to be forgotten." Since that court ruling, hundreds of thousands of EU residents have requested that Google eliminate certain information, and Google routinely has complied with many of those requests.
Apple TV May Finally Grab the Spotlight
August 31, 2015
The next version of the Apple TV set-top box could be ready for prime time in October, priced at either $149 or $199, based on rumors circulating Monday. The current version goes for $99. With the higher price could come a seriously upgraded device: It will include support for Siri, a new touchscreen remote control, and a new and more intuitive interface.
How the Windows Phone Could Rise Up and Dominate
August 31, 2015
Last week marked the 20th anniversary of the launch of Windows 95. What people often forget about Windows 95 is that it not only kicked Apple's butt, but also kicked IBM's -- and it wasn't even a complete product. The thing was an operating system. It's especially hard to imagine now that these things typically are downloaded from the Web, and there's no need to stand in line.
Gadget Ogling: Smart Bikes, Contactless Cards, and Roll-Up Keyboards
August 29, 2015
I never had much interest in riding a bicycle as a child, and although I now live in a tremendously bike-friendly city, I haven't found a way to learn without feeling like a total chump in public. Yet I am more interested than ever in leading a life on two wheels after discovering SmartHalo. This is a tool that attaches permanently to one's ride and turns it into a smart vehicle.
Come September, Apple TV Will Outshine the iPhone
August 29, 2015
About Apple's September event... Apple's annual September media event is an oxymoron -- it's become almost entirely predictable. One year it introduces a major new iPhone redesign and the next it offers incremental iPhone improvements. And make no mistake about it, despite last year's Apple Watch debut, at the core of the September event is the critically important iPhone.
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Will fitness bands fade away?
Yes -- smartwatches will take over their functionality.
Yes -- they're like diets -- people tire of them.
No -- it's smartwatches that will fade away.
No -- people are getting more health-conscious.
Not sure -- but I'd like to try one.
Not sure -- not interested.