Joining the growing number of e-commerce companies that have been forced to cut costs amid the ongoing dot-com shakeout, Garden.com (Nasdaq: GDEN) announced Thursday it will lay off 93 employees, or about 40 percent of its workforce.
Despite a lot of noisy consumer opposition to the junk e-mail unlovingly known as "spam," the practice of flooding in-boxes with unwanted marketing ploys continues unabated. In fact, even though there are now some state laws closely regulating spamming, the practice of sending mass unsolicited e-mai...
Telecom giant SBC Communications (NYSE: SBC) lashed out at the proposed merger of America Online and Time Warner Wednesday, citing an alleged fraudulent action by Time Warner's cable group as evidence of "anti-competitive behavior."
The U.S. Department of Justice (DOJ), FBI, and the National White Collar Crime Center launched the Internet Fraud Complaint Center (IFCC) Monday to give consumers and businesses a place online to report incidents of online fraud.
Toshiba American Information Systems (TAIS), the independent operating subsidiary of the $52 billion Japanese computer and electronics maker, said Tuesday that it has selected Siebel Systems (Nasdaq: SEBL) and Inforte Corp. to develop and integrate its eCRM initiative.
PlanetFeedback, a new online site that allows users to voice their complaints and compliments to thousands of companies across the United States, selected Synchrony Communications, Inc. to provide its CRM tools and services, the companies said Tuesday.
Hong Kong-based Web Connection, a provider of e-business and CRM solutions to dot-com companies looking to penetrate the Asian market, announced Monday that it has entered into a strategic agreement with an Australian Internet integration company.
Staffware plc, a UK-based software firm engaged in the process workflow industry, announced Friday that it has acquired Arlington, Texas-based CRM solutions provider MarketForce in a $20 million stock and cash deal.