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According to Siebel Systems founder and CEO Thomas Siebel, the hosted CRM market likely will generate $1 billion in revenue in 2004, followed by $1.8 billion the following year. If the keynote address Siebel gave Tuesday at Comdex is any indication, he wants his company to grab a huge slice of that ...

Salesforce.com on Monday announced Winter '04, its latest hosted CRM service and the fourteenth generation since the offering was introduced in early 2000. The company also unveiled its sforce 2.0 on-demand application server, which is included in the Winter '04 release, and said it has signed a thr...

Now that Apple's iTunes Music Store (iTMS) does Windows and Napster has been rehabilitated, more people are venturing into the world of legal music downloads. However, the onset of legal music download services has brought a new issue front and center: sound quality. The bit rate of an iTMS AAC file...

Just in time for Halloween, a new spam relay worm has begun to circulate via e-mail attachments, aiming to turn PCs into e-mail-spewing zombies. The worm, dubbed "Mimail.C," is yet another iteration of the hearty W32 malware strain. It affects PCs running Windows 95 through Windows XP and was first ...

Perhaps the most significant event at Microsoft's Professional Developers Conference, which ran from Sunday through Thursday in Los Angeles, was the company's release of a developers version of its upcoming Windows OS, also known as Longhorn. In his keynote address, Microsoft founder and chairman Bi...

On Friday evening, Apple will launch the latest versions of both its desktop and server operating systems, version 10.3, nicknamed Panther. The desktop version will retail for $129, while Panther Server, which can run on any Apple G4 and the new Power Mac G5 towers, will cost $499 for 10 users or $9...

Now that Bill Gates and company have vacated Manhattan's Millennium Hotel after their much-publicized launch of Office 2003, many people are asking whether Microsoft's venerable productivity suite is indeed the Office of the new millennium -- or whether they will stick with their present version of ...

Following a spate of civil suits filed against music consumers in September, the RIAA has launched the next phase of its war on digital piracy. The organization has sent a total of 204 letters to individuals, each of whom, it claims, has made at least 1,000 songs available for upload on peer-to-peer...

VeriSign has announced it plans to sell its Network Solutions business unit to Pivotal Private Equity, a Phoenix, Arizona-based firm known for acquiring underperforming companies, for approximately $100 million. Gartner principal analyst Ted Chamberlin told the E-Commerce Times that Network Solution...

Since March, when the SCO Group filed suit against IBM for allegedly using proprietary SCO Unix code in its Linux systems, it has made headlines nearly every week. And in the last 52 weeks, SCO's stock price has soared from as little as 78 cents per share to more than $20 per share. Regardless of in...

Napster, the onetime file-swapping nexus that sparked fear in the hearts -- and bottom lines -- of record labels, has officially been tamed and will relaunch as a legitimate online music service, parent company Roxio has announced. Napster 2.0 will be available to U.S. residents on October 29th. Use...

Last month at the IBLS Strategic Global Summit for E-Commerce, Pauline Reich, an associate professor at Waseda University School of Law in Tokyo, Japan, gave a speech entitled "Legal Issues: Internet and E-mail in the Workplace." During her talk, Reich explored the worldwide evolution of procedures ...

Cisco Systems has been synonymous with routers for nearly 20 years and commands more than 90 percent of the enterprise market. Still, the company does have competitors, especially in sectors that crave speed. For example, when service providers like MCI/WorldCom, Sprint and AT&T update their inf...

In conjunction with WebEx, Yahoo is now taking orders for its Business Messenger service. The company will demonstrate the service during the Instant Messaging Planet Conference October 15th and 16th at the San Jose Convention Center. Yahoo also announced that two clients already have started using ...

In mid-September, U.S. Federal Trade Commissioner Mozelle Thompson kicked off the Strategic Global Summit for E-Commerce with a keynote address that touched on several pertinent e-commerce topics, the role the FTC has assumed as the Internet has developed into a business channel, and issues that leg...

In Part 1 of this story, The Mac Observer publisher Bryan Chaffin told the E-Commerce Times that the market standing of Apple's iPod will play a critical role in determining iTunes' success. However, the iPod faces increasing competition. Dell recently announced a new hard drive-based music player, ...

Before the year is out, Apple plans to launch a Windows version of its well-received iTunes Music Store. However, iTunes' success thus far -- Apple has sold 10 million songs through the Mac-only version -- has galvanized other sellers of digital music, which are launching Windows-based services at a...

The chief technology officer of @stake, an IT security company with close ties to Microsoft, was reportedly terminated by his company just after he released a report critical of the Redmond, Washington-based software vendor. Daniel Geer, also one of the founders of the company, is principal author o...

Amid all the publicity WiFi has received in the last year, another high-speed mobile networking technology, known as 3G, appears to have been left in the dust. Yet 3G was once an industry darling -- and the center of a bandwidth feeding frenzy that saw giant corporations shelling out billions of dol...

IBM and GE Interlogix, a division of General Electric that designs, develops and manufactures physical security devices, such as digital video systems and access control boxes, have announced they are teaming up to provide integrated security solutions to their customers. Forrester senior analyst La...