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Nora Macaluso
Report: E-tail Should Get Ready for Non-PC Shoppers
12/05/01 10:54 AM PT | E-Commerce Times | 517 Words

... technology advances and American consumers have more ways to connect to the Internet , e-commerce will shift away from the personal computer and toward a range of devices, with different technologies being used for different purposes, according to a report issued Wednesday by Gartner ...

Clare Saliba
Solving Online Returns: More Automation Would Cut Costs
05/10/01 7:29 PM PT | E-Commerce Times | 462 Words

... product returns are set to cost Internet retailers an estimated US$3.2 billion in 2001, online merchants could "drastically" slash the figure by implementing automated Web-based return systems, according to a report released Wednesday by Gartner . The research group said e-tailers can...

James M. Morrow James Hollander
Study: 'Net Illiteracy' To Plague U.S.
10/02/00 12:00 AM PT | E-Commerce Times | 490 Words

... continued growth in the percentage of Americans online , there will still be 50 million Americans without basic Internet skills by the year 2005, according to a study released Monday by technology research firm Gartner (NYSE: IT). This lack of Internet access...

Erika Morphy
In-App Purchases to Steal the Mobile-App Revenue Show
09/20/13 5:00 AM PT | E-Commerce Times | 587 Words

... apps have enjoyed phenomenal and increasing popularity in recent years, but what we've seen so far is just the beginning, according to a new Gartner report. Specifically, mobile app stores will see annual downloads reach 102 billion in 2013, the research firm...

Denis Pombriant
The Worst-Kept Secrets of the Big 4
11/23/11 5:00 AM PT | CRM Buyer | 778 Words

... an otherwise slow news week, I spotted a story emanating from a Gartner analyst, Dennis Gaughan, at a recent Gartner talk in Australia. The article was on Business Insider , and I found it interesting.
The headline told the story,...

Erika Morphy
BI Applications Trending Toward Ease of Use and Mobility
05/03/11 5:00 AM PT | CRM Buyer | 638 Words

... Gartner's Business Intelligence Summit 2011 kicked off on Monday in Los Angeles. It is the sister conference to one held in the beginning of the year in London. While the keynote speakers and participating companies vary, the general themes running through...

John K. Higgins
Health Insurance CRM, Part 2: The BPO Catalyst
11/20/09 4:00 AM PT | CRM Buyer | 1230 Words

Generally, the firms in the sector have been very tactical, only investing in specific areas -- basically reacting to pain points," Joanne Galimi, an analyst with Gartner , told CRM Buyer.

"Some of the resistance stems from the complexity of installing lots...

John K. Higgins
CRM in 2009: Personal, Social, Mobile, Adaptable
09/14/09 4:00 AM PT | CRM Buyer | 1125 Words

Companies spent US$9.15 billion on CRM software and services in 2008, a 12.5 percent increase from 2007, Gartner reported in July.

An even more favorable estimate of the global CRM market came from Forrester Research , which pegged it at $11.7 billion...

Chris Maxcer
Mac Bloggers Size Up New Rivals, Break Down iPhone, Watch MobileMe Fall Flat
07/18/08 4:00 AM PT | TechNewsWorld | 1430 Words

Apple's Rolling
Two research reports, one from Gartner and another from IDC , show that Apple's market share of the personal computing market is on the rise in the United States. Gartner's report for the second quarter of 2008 shows...

Erika Morphy
Report: No Recession for CRM
04/29/08 10:08 AM PT | CRM Buyer | 738 Words

... customer relationship management industry will grow by 14.2 percent this year, Gartner forecasts in a new report , with revenue expected to surpass US$8.9 billion. Last year, the CRM industry registered $7.8 billion in global sales , based on preliminary revenue figures.

Andrew K. Burger
The BI Boom Part 2: New Twists
04/28/08 4:00 AM PT | CRM Buyer | 1288 Words

Combining in-memory data management , visual analytics , social networking and rich Internet applications, Software as a Service (SaaS) and open source software development, companies such as Advizor Solutions , Fractal Edge , Greenplum , LucidEra and others are filling what was an open niche in the BI marketplace, Gartner's ...

Andrew K. Burger
The BI Boom, Part 1: New Players
04/21/08 4:00 AM PT | CRM Buyer | 1087 Words

BI platform investment has been CIOs' highest priority for three years running, according to Gartner surveys. Even with housing credit and finance problems and a slowing economy, Gartner still sees healthy growth ahead for the BI market, and opportunities for innovative, niche...

Walaika Haskins
HP Grabbed Bigger Slice of the Server Pie in 2007
02/22/08 1:45 PM PT | E-Commerce Times | 929 Words

... surge in server shipments during the fourth quarter helped HP gain ground against IBM in server sales revenue and extend its lead in server shipments, according to a report released Thursday by Gartner . Overall for the year, worldwide server shipment sales...

Pam Baker
Looking for an Industrial-Strength E-Biz System?
04/18/07 4:00 AM PT | E-Commerce Times | 795 Words

However, the trade is a tricky business , and the options are few. "It's the transactional piece that's the roadblock," Gartner Research Vice President Gene Alvarez told the E-Commerce Times.

That is why there are "no large-scale retailing sites fully open source...

Walaika Haskins
HP Takes Swing at Acer Over Patents
03/28/07 1:18 PM PT | E-Commerce Times | 827 Words

Major PC Players
A Gartner report released last January crowned HP as the No. 1 worldwide PC vendor during the fourth quarter of 2006, the second quarter in a row. During that period, HP's worldwide PC shipments increased nearly 24...

Erika Morphy
SaaS Vendors Focusing on Niche Categories
11/20/06 9:59 AM PT | CRM Buyer | 425 Words

By 2009, more than 50 percent of new implementations of sales force automation applications will be SaaS deployments, according to a new Gartner research note. Not surprisingly, the popularity of this deployment model in SFA is opening new opportunities in related categories. As...

Paul Korzeniowski
Microsoft Eyes Mobile Messaging Market
07/11/06 5:00 AM PT | TechNewsWorld | 920 Words

The company has been lured by the growing importance and increased use of wireless e-mail . "Businesses are using technology to provide their employees with more mobility because it makes them more productive," notes Monica Basso, research vice president at market research firm Gartner ...

Erika Morphy
Is Microsoft Vista Farther Out on the Horizon?
05/03/06 1:18 PM PT | TechNewsWorld | 414 Words

... Gartner has delivered a whammy to Microsoft that could dampen its efforts to reposition itself as a media-centric platform . The consulting firm released a note suggesting that Microsoft is not on track to make Windows Vista broadly available until at least...

John P. Mello Jr.
Pod Slurping: Threat or Hype?
09/29/05 7:58 AM PT | TechNewsWorld | 629 Words

A little over a year ago, Gartner Research in Stamford, Conn., cautioned corporate America about the threat that portable storage devices pose to its data . "Companies are at risk of losing intellectual property and other critical corporate data," Gartner maintained. "Portable storage...

Jennifer LeClaire
IBM Creeps Up on Sun in Unix Server Space
08/29/05 11:48 AM PT | TechNewsWorld | 753 Words

... IBM and Hewlett-Packard outpaced Sun in the worldwide market for Unix servers? IDC declared it so on Friday, but Gartner's numbers tell a different story. Generally speaking, factory revenue in the worldwide server market grew at 5.6 percent year over year...

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