Showcase Your Business as a Thought Leader - Publish Your Blog, Videos and Events on ALL EC - Save 25% Now
Welcome Guest | Sign In
LinuxInsider.com

Results 1-20 of 572 for "customer loyalty" (0.002 secs).

Searching: Articles | Discussions

Sort by Date | Sort by Relevance

Tom Caporaso
6 Surefire Ways Etailers Can Boost Customer Loyalty
10/04/18 5:00 AM PT | E-Commerce Times | 1638 Words

The marketing landscape has shifted as power has moved from sellers to buyers, and businesses have realized a heightened need for customer loyalty . Market fragmentation has dramatically increased competition, magnifying the need for loyalty. Traditionally, loyalty has been achieved through a series of...

Chris Bucholtz
5 Reasons the Sales A-Player's Era Is Ending
09/28/18 5:00 AM PT | CRM Buyer | 1125 Words

Relying on A-players alone will fail to bring in enough revenue or deliver a customer experience that will contribute to customer loyalty . You need to ensure that every player on the sales team is contributing to your sales success -- you can't...

Denis Pombriant
The CRM Oligopoly
10/04/18 10:11 AM PT | CRM Buyer | 1652 Words

As markets mature, they trend toward oligopoly or even outright monopoly. There isn't much difference, because an oligopoly has several members...

Denis Pombriant
Dreamforce 2018
10/01/18 11:40 AM PT | CRM Buyer | 1130 Words

Salesforce has been very good at skating to where the puck will be, to paraphrase the great Wayne Gretzky. As a...

Denis Pombriant
Oracle's Growing Pains
10/03/18 5:00 AM PT | E-Commerce Times | 807 Words

People at Oracle must sometimes feel like they're living in Mark Twain's reality. After hearing that his obituary had been published...

Denis Pombriant
Blockchain (Re)Emerges
09/17/18 11:36 AM PT | E-Commerce Times | 934 Words

More often than you might think, disruptive innovations travel in pairs -- at least until they are separated by the markets,...

Denis Pombriant
Oracle's Earnings Angst
09/22/18 5:00 AM PT | E-Commerce Times | 853 Words

OK, this is looking somewhat predictable. Oracle has beat earnings estimates in seven of the past eight quarters, according to Forbes...

Denis Pombriant
A Good Storm
09/20/18 10:22 AM PT | CRM Buyer | 770 Words

With less than a week to go, Dreamforce continues to bear down on the world like a hurricane slowly approaching from...

Richard Adhikari
7-Eleven Gives Nod to Apple Pay, Google Pay
09/12/18 10:37 AM PT | CRM Buyer | 840 Words

It offers Apple Pay as a payment option. 7Rewards, an app-based customer loyalty program that lets consumers earn and redeem points on checkout. It also offers an assortment of customer experiences in and out of stores. 7-Eleven Bot on Facebook Messenger lets consumers chat...

Denis Pombriant
Wheat and Chaff
07/31/18 11:25 AM PT | CRM Buyer | 1128 Words

The CRM industry spent the better part of a decade building up the social aspect of CRM. Back in about 2004,...

Peter Suciu
The Pain and Potential of Making a 180-Degree Policy Shift
07/20/18 5:00 AM PT | TechNewsWorld | 1502 Words

"Overall, it's important to understand that customer trust is foundational to developing long-term customer loyalty , and without establishing this trust after a blunder or backlash, you cannot successfully bring back loyal users or customers," he suggested.

Photobucket could be an example...

Denis Pombriant
Did Salesforce Need to Buy Datorama?
07/17/18 11:33 AM PT | CRM Buyer | 617 Words

Salesforce on Monday announced a definitive agreement to acquire the marketing analytics company Datorama. The acquisition will give Marketing Cloud a...

Denis Pombriant
Oracle Confronts Lawsuit on Its Path to the Cloud
08/18/18 5:00 AM PT | E-Commerce Times | 1102 Words

The City of Sunrise Firefighters' Pension Fund recently filed a lawsuit alleging that Oracle executives lied about the company's successes in...

Denis Pombriant
Sign of the Times
09/11/18 9:49 AM PT | CRM Buyer | 621 Words

Well, here's one Dreamforce idea I never heard of. A group of groups opposed to the Trump administration's immigrant detention and...

Denis Pombriant
Dreamforce Considerations
08/28/18 12:40 PM PT | CRM Buyer | 948 Words

The Salesforce people whom I speak with are all heads down and breathing hard in the big push to Dreamforce. In...

Denis Pombriant
The Social Utility 2
08/07/18 11:49 AM PT | CRM Buyer | 858 Words

I have been writing a lot about social media becoming a utility -- in my last piece , for example --...

Denis Pombriant
Cloud Transition State
07/24/18 11:23 AM PT | CRM Buyer | 812 Words

A confusing dynamic has been emerging in the software industry, caused by the inexorable shift to the cloud. Even before you...

Denis Pombriant
Pulling a Thread
08/25/18 5:00 AM PT | CRM Buyer | 651 Words

There's an emerging theme in sales and marketing that I expect will be important for a while and could influence some...

Denis Pombriant
Oracle's Bad Boy Image
08/21/18 11:19 AM PT | E-Commerce Times | 913 Words

No one at Oracle will ever be nominated for sainthood, and that's probably OK with them. Over the years the company...

Denis Pombriant
JEDI Mind Games
08/15/18 10:31 AM PT | CRM Buyer | 861 Words

During the same week it was sued by irate investors over progress moving its customer base to the cloud, Oracle protested...

1 2 3 4 5 6 Next

Search for: In:

Facebook Twitter LinkedIn Google+ RSS
Freshsales - Reply.ai
What best describes your video-calling preferences?
I almost always prefer video calls over voice calls.
I think video calls are very useful for some business purposes.
I enjoy video calls with friends and family, but not with business associates or strangers.
They are nice if planned in advance -- I don't like spontaneous video calls.
I find it difficult to speak naturally on video calls.
I feel video calls are a huge invasion of privacy.
I have never tried video calling, and I probably won't.