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John P. Mello Jr.
Microsoft's New Skype Could Be Risky Gamble
07/18/18 5:00 AM PT | TechNewsWorld | 1026 Words

Microsoft has added a Chat media gallery to Skype, making it easier to find photos and links included in Chats.

Sharing photos, videos and files in Skype is easier. Files as large as 300 MB can be shared just by dragging...

Denis Pombriant
Wheat and Chaff
07/31/18 11:25 AM PT | CRM Buyer | 1128 Words

... CRM industry spent the better part of a decade building up the social aspect of CRM. Back in about 2004, I wrote a paper suggesting that capturing large quantities of customer data, analyzing it, and feeding the results to social media should...

Sean Gordon
5 Strategies for Collecting, Creating and Circulating Customer Testimonials
08/14/18 12:03 PM PT | CRM Buyer | 1968 Words

The fact is that we hold social proof from our friends, family and even complete strangers with incredibly high regard.

Based on a Nielsen research poll, "92 percent of people will trust a recommendation from a peer, and a remarkable 70...

Amit Bhaiya
User Experiences That Convert - The Do's and Don'ts
08/27/18 12:04 PM PT | E-Commerce Times | 1279 Words

Do get social. Don't keep to yourself.

Social media is a mandatory extension for a business' website. It contributes to the UX businesses want to create, but not all social media platforms are right for business. Be careful to choose the...

Denis Pombriant
Dreamforce Considerations
08/28/18 12:40 PM PT | CRM Buyer | 948 Words

Salesforce's announcements of its moves into social and analytics were both major stakes in the ground for the whole software community. In contrast, Oracle's autonomous database announcement was very important but not in the same way, because there are no longer very...

Richard Adhikari
Facebook Goes Into High Gear to Fight Election Meddling, Fake News
09/14/18 9:41 AM PT | E-Commerce Times | 984 Words

The issue is highly sensitive, and it is one that has garnered a great deal of discussion in media reports and on the Web. Special counsel Robert Mueller warned in a court filing this spring that foreign interference efforts were still going on,...

Richard Adhikari
Ad Targeting Tool Leverages Real-World Relationships to Influence Buying Decisions
08/24/18 11:52 AM PT | CRM Buyer | 845 Words

"The basis of the McKinsey report on consumers being influenced by word of mouth is still valid, but that definition has expanded in recent years [to include] online reviews and social influencers," Zhou remarked.

"Crowdsourced product and service reviews have increased...

Vivian Wagner
Gamification and E-Commerce: Play Your Way to Success
07/23/18 5:00 AM PT | E-Commerce Times | 1077 Words

"Games appeal to people's core psychological drives, like the desire for social recognition, sense of ownership and accomplishment," observed Tal Valler, director of global marketing at GamEffective .

"As you advance in levels and make achievements, you become more involved and...

Vivian Wagner
5 Steps to a Riveting Company Story
08/22/18 5:00 AM PT | E-Commerce Times | 1140 Words

The CEO or other internal leaders might be 'characterized' to create a compelling, influential position on social media."

Whatever characters you choose, it's important that people be able to identify with them -- and therefore with the brand itself.

"When stories...

Rob Enderle
CEO Ousters: Is Elon Musk Next?
07/23/18 11:02 AM PT | TechNewsWorld | 1650 Words

Musk's response was to go on social media and accuse the diver of being a pedophile. That is not a term that is interchangeable with "jerk." It has consequences, and social media is an international platform. Were I Unsworth, the diver Musk attacked,...

Olivier Schott
How Online Retailers Can Make the Most of Preorders to Maximize Sales
09/10/18 11:52 AM PT | E-Commerce Times | 1266 Words

Then it teases journalists and VIPs with media invitations that hint at something cool happening.

For example, to tee up the iPhone 7's new and improved camera, the press invitation contained an out-of-focus camera background . The event itself is a media...

Rob Enderle
Of Course Google Is Biased
09/03/18 5:00 AM PT | TechNewsWorld | 2070 Words

What makes this difficult to confirm is that the news media obviously is biased against the Trump presidency. You really can't blame them, though, because Trump stands out as pounding on media as dishonest. So even if Google were unbiased, the results...

Peter Suciu
Celebrating Cable TV and All the Wonders That Followed
08/17/18 9:18 AM PT | TechNewsWorld | 2128 Words

Critique actually examines the elements of the story, including social commentary and symbolism.

For a major project, I chose to do a multilevel critique of Star Trek , and actually re-watched all 79 episodes of the original series.

In my paper,...

John P. Mello Jr.
EU Copyright Directive Advances Despite Worry Over Breaking the Internet
09/13/18 5:00 AM PT | E-Commerce Times | 1080 Words

The European Parliament on Wednesday approved a directive aimed at protecting the intellectual property of copyright holders on the Internet. It...

John P. Mello Jr.
Sonos Welcomes Devs With Open APIs
09/12/18 5:00 AM PT | TechNewsWorld | 1025 Words

Getting Sonos' top-shelf speakers to play nice with other connected devices in the home has been challenging in the past, but...

Richard Adhikari
The Thrill Is Gone for Many Facebook Users
09/06/18 10:21 AM PT | E-Commerce Times | 878 Words

Still, Facebook has "become the social media equivalent of IBM, where they don't necessarily need to be continuously profitable to survive," Nucleus' Peck observed. IBM has had one positive quarter out of the past 22, "and they're still...

John P. Mello Jr.
'Five Eyes' Nations Push for Encryption Backdoors
09/05/18 5:00 AM PT | TechNewsWorld | 1095 Words

Strong encryption can be a threat to law enforcement and national security, the governments of the United States, United Kingdom, Canada,...

John P. Mello Jr.
Google Gives Vets New Job Search, Business Promotion Tools
08/29/18 10:08 AM PT | TechNewsWorld | 1073 Words

Google on Monday announced several new online tools designed to help former members of the military find jobs or attract...

John P. Mello Jr.
Microsoft Foils Russian Attack on GOP Think Tanks
08/22/18 7:00 AM PT | TechNewsWorld | 1013 Words

Microsoft on Monday said it has torpedoed a pair of websites designed to steal credentials from visitors to two Republican Party...

John P. Mello Jr.
Nvidia's Turing Chip Opens Door to New Virtual Reality Realm
08/15/18 5:00 AM PT | TechNewsWorld | 862 Words

Nvidia on Monday announced a powerful new graphics architecture with the potential to blur the line between virtual and actual reality....

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What best describes your attitude toward social networks and politics?
The value of engaging in serious political discourse outweighs the negatives.
Most of the political conversations seem overheated and ignorant.
Social networks provide a lot of very good political information from reliable sources.
Almost every political post I see is skewed or totally fake.
Political interactions on social networks simply mirror those in the real world.
Social networks remove inhibitions, bringing out the worst in people and politics.