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John P. Mello Jr.
Chinese Scammers Game Amazon to Boost Sales
12/18/18 8:17 AM PT | E-Commerce Times | 1112 Words

Chinese sellers have been using a number of underhanded techniques to boost their global rankings and profits on Amazon, The Wall...

Richard Adhikari
Wix Launches 20-Product CRM Suite for SMBs
12/13/18 11:43 AM PT | CRM Buyer | 870 Words

Ascend consists of 20 products, including tools for site promotion, cross-channel customer interaction management , intuitive search engine optimization, content creation for social media channels, lead capture, and the ability to respond to queries automatically, along with a chat-centric interface that allows real-time...

John P. Mello Jr.
Pichai Puts Kibosh on Google Search Engine for China
12/12/18 5:00 AM PT | E-Commerce Times | 1061 Words

"It is important for the U.S. government to follow the lead of other countries and closely examine the market dominance of Google and Facebook, including their impact on industries such as news media," observed David Chavern, CEO of the News Media...

John P. Mello Jr.
Location Data Selling Threatens Consumer Privacy
12/11/18 5:00 AM PT | TechNewsWorld | 1025 Words

"They can tell what your interests are and who you're meeting with," he told TechNewsWorld. "Your location data tells more about you than your Social Security number."

Not So Anonymous
Businesses that collect consumer data typically say they're not...

Jeff Kagan
Is IBM's Watson Still an AI Success Story?
12/06/18 9:13 AM PT | E-Commerce Times | 782 Words

They are all trying to capture the attention of analysts, the media and customers, and to attract investors so they can continue to grow. Many of these companies will be acquired.

It's the same process we've seen over the decades with telecom,...

Denis Pombriant
One-of-a-Kind CRM
12/05/18 11:49 AM PT | CRM Buyer | 803 Words

Thanks to the Internet, everyone can access a great supply chain, and thanks to analytics and social media , we all can glean insights from customer activity, regardless of how big or wealthy a company is. One size fits all pretty well.

John P. Mello Jr.
Quora Looks for Answers in Wake of Massive Data Breach
12/05/18 5:00 AM PT | TechNewsWorld | 1079 Words

The intrusion -- which was discovered Friday, D'Angelo noted -- placed the following information of Quora users at risk: Account information, such as name, email address, hashed password and data imported from linked networks when authorized by users; Public content and actions, such as questions, answers, comments and "upvotes"; and Non-public content and actions, such as answer requests, downvotes and direct messages. "It is highly unlikely that this incident will result in identity theft, as we do not collect sensitive personal information like credit card or social ...

John Mason
How to Use a VPN for Safer Online Shopping
12/04/18 11:43 AM PT | E-Commerce Times | 1891 Words

With this type of attack, you never know if the person sipping coffee at the next table is simply checking up on social media accounts or is actually sifting through the data being sent by other patrons.

Rogue Networks
...

John P. Mello Jr.
AI Meets VR in New Nvidia Tech
12/04/18 5:00 AM PT | TechNewsWorld | 1001 Words

"One thing that artificial intelligence and machine learning does is take the human out of some of the process," explained Michael Goodman, director for digital media in the Newton, Massachusetts, office of Strategy Analytics , a research, advisory and analytics firm.

...

Denis Pombriant
Salesforce's Earnings Mystery
11/29/18 9:17 AM PT | CRM Buyer | 878 Words

Other companies that make up parts of the evolving software utility include Oracle, whose hardware and autonomous database are used throughout the industry, social media vendors like Facebook and Twitter, search providers like Google , and many others.

In light of the...

John P. Mello Jr.
DoJ Takes Down Online Ad Fraud Ring, Indicts 8
11/29/18 5:00 AM PT | E-Commerce Times | 1447 Words

"Ultimately, the victims are consumers whose sensitive information is invariably stolen," said Chris Olson, CEO of The Media Trust , a digital security company in McLean, Virginia.

"However, the entire industry loses from any drop in consumer trust in digital online...

Michael FitzGerald
Transforming Customer Insights Into Actionable Intelligence
11/28/18 12:14 PM PT | CRM Buyer | 951 Words

Platforms such as social media and review sites offer customers the ability to voice their experiences to a global audience anywhere and at any time.

The Power of the Customer
While these global online channels pose huge advantages for...

Lior Elazary
The Unsustainability of Black Friday and Cyber Monday for E-Commerce
11/28/18 10:49 AM PT | E-Commerce Times | 995 Words

With the growth of social media and mobile shopping, the customer journey has changed dramatically. However, many retailer websites are not built to handle the volume and trajectories of Black Friday and Cyber Monday shoppers. Thus, website outages on these critical shopping days...

John P. Mello Jr.
How to Choose a B2C E-Commerce Suite
11/27/18 10:11 AM PT | E-Commerce Times | 1576 Words

Digital transformation has become a prime focus for retailers these days. In order to grow, brick-and-mortar stores realize they must use...

Denis Pombriant
Reining In Social Media Without Crippling It
11/23/18 9:40 AM PT | E-Commerce Times | 1023 Words

The problem with social is no different.

Regulated Monopolies
Regarding social media , and Facebook in particular, we've been here before. It's not exactly guaranteed, but many disruptive innovations get to a point where society is highly dependent on them,...

Billy Nayden
When the News Went Live... Online
11/15/18 5:00 AM PT | E-Commerce Times | 936 Words

... shift of live content from traditional broadcast television to online sources has significantly changed the video industry -- and especially, the news media industry. News typically derives its value and attracts viewers with live updates and real-time engagement. The rise of live...

Michele PW
The 4 Best Ways to Get Customers to Pay Attention
11/14/18 9:29 AM PT | CRM Buyer | 1840 Words

That's one of the main reasons why social networking took off as it did. People have a deep need to connect and build relationships with other people. That need to connect is SO deep, it extends past other people to pets and...

John P. Mello Jr.
Black Friday Deal Sprawl Grows
11/13/18 10:29 AM PT | E-Commerce Times | 1036 Words

Although retailers are slating some outstanding deals for Black Friday, the shine of the once-feverish shopping day has diminished, as product...

Madhav Durbha
6 Ways Retailers Can Hold Their Own in the Microbrand Revolution
11/08/18 10:37 AM PT | E-Commerce Times | 1652 Words

She used Shopify to set up her online store; social media channels (Instagram, Snapchat and Twitter) for marketing; and Seed Beauty, a private label manufacturer, for producing and packaging the products.

Her secret sauce is her star power and her 118 million...

John Mason
How to Protect Your Online Privacy: A Practical Guide
11/07/18 5:00 AM PT | TechNewsWorld | 2540 Words

Also, never use your Social Security Number as your username.

Next, pick a strong password. There are many ways to do this, but we can narrow them down to two options: 1) Learn how to make strong passwords; or 2) Use a...

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salesforce commerce cloud
Would you move to a tech hub like San Francisco or Seattle if you were offered a high-paying, career-building job?
Absolutely. I already live in a tech center and I enjoy being where the action is.
No. I live in (or have lived in) a tech-forward city, and I'd rather live elsewhere.
I'd be tempted, but I'm worried about the cost of living.
I doubt it, as I don't like the reputation for decadence in those cities.
I would if I didn't have so many ties where I currently live.
Why bother? With telecommuting you can live and work anywhere.
salesforce commerce cloud
salesforce commerce cloud