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AI's Malicious Potential Front and Center in New Report
February 22, 2018
As beneficial as AI can be, it has its dark side, too. That dark side is the focus of a new 100-page report. AI will be used by threat actors to expand the scale and efficiency of their attacks, it predicts. They will employ it to compromise physical systems and to broaden their privacy invasion and social manipulation capabilities. Novel attacks are to be expected.
Google Pay to Challenge Apple, Amazon
February 21, 2018
Google has launched its long-anticipated Google Pay app, which combines the features of the former Android Pay and Google Wallet into one platform, with new benefits designed to accelerate mobile payment use and retailer participation. The change, first announced last month, represents a bid to expand the use of Google's growing ecosystem to take on both Apple and Amazon in the e-commerce space.
3 Cybersecurity Threats SMB Etailers Should Not Ignore
February 16, 2018
Some small e-commerce website operators may think their relative obscurity offers protection, but the fact is that SMBs are especially vulnerable to cyberattacks and malware. "Very often small businesses don't feel vulnerable to cyberthreats because they assume cybercriminals prefer to launch attacks on large companies," said Stephanie Weagle, VP of Corero.
Google Launches Offensive Against Annoying Ads
February 15, 2018
Google's Chrome Web browser has begun blocking some of the Net's most annoying types of ads. Chrome's built-in ad filter blocks ads based on standards devised by the Coalition for Better Ads, an industry group whose membership roster includes Google, Facebook, Microsoft, Procter & Gamble, Unilever and The Washington Post. The group aims to improve consumer experiences with advertising.
Can Amazon Scale Its Own B2B Shipping Service?
February 13, 2018
Amazon has been plotting its next big move to control its logistics chain, with a new service called "Shipping with Amazon" in the works and reportedly scheduled to launch within weeks. It initially will pick up goods from third-party sellers that already work with Amazon and deliver them to customers. The service eventually will expand to merchants that currently do not work with Amazon.
Account Scoring Tool Helps Companies Home In on Best Targets
February 13, 2018
DataFox has launched Account Scoring, a new product to help businesses and financial firms find and prioritize optimum target clients. DataFox offers clients data on more than two million companies to help them prioritize existing prospect accounts, as well as discover new companies to add to their CRM systems as potential high priorities, said CMO Mike Dorsey.
Intel's Fake 5G Olympic Hail Mary
February 12, 2018
If there ever were a time when perception Trumped reality, this would be it. So much of what we see these days that looks real just isn't. I can connect a lot of this back to Steve Jobs, who was the master at this in the tech world. However, I'm worried that too many people don't realize that there were several times Steve missed jail by the skin of his teeth, largely because he did amazing work under pressure.
Amazon Makes Free Whole Foods Deliveries a Prime Perk
February 9, 2018
Amazon has begun offering same-day delivery of grocery items from Whole Foods Market to Prime members in four select markets. For a minimum order of $35, Prime members get free two-hour delivery between 8 a.m. and 10 p.m. One-hour delivery is available for a $7.99 fee. Among the items customers can order for delivery are fresh produce, meat and seafood; flowers; and some alcoholic beverages.
Will 2018 Be the Year of Reckoning for Online Tax Collection?
February 6, 2018
The United States Supreme Court recently decided to revisit Quill Corp. v. North Dakota, which basically allowed states to collect taxes on online sales only from sellers that had a physical presence within their boundaries. Brick-and-mortar retailers for years have argued that the ruling puts them at a competitive disadvantage. At least 35 states have been urging a reconsideration of Quill.
3 Reasons Your E-Commerce Biz Should Have a Blog
February 5, 2018
Blogging might seem a difficult task to many e-commerce retailers, but the effort you put into it likely will pay off. With some forethought and commitment, blogging can become part of your overall strategy for e-commerce success. If you're still on the fence, here are three reasons to consider getting started with a blog. First, it will improve your SEO.
There May Be Gold in Them Thar Podcasts
February 2, 2018
User engagement with podcasts has been steadily increasing, and many listeners actually prefer longer-format content, based on results of Apple's Podcast Analytics reported this week. The service, which Apple launched late last year, gives podcasters a way to track performance metrics including number of listeners, total time listened and time per device.
Facebook Is Gobbling Less of Users' Time
February 1, 2018
The social media industry may have to struggle to rehydrate in light of some surprising and troubling metrics Facebook released on Wednesday. In addition to a pause in user growth, there have been signs that user engagement may have reversed course. The decline may have something to do with Facebook's efforts to recover from accusations that it has provided fertile ground for fake news.
Amazon, Berkshire Hathaway, JP Morgan Aim to Untangle Employee Healthcare Knot
February 1, 2018
Three corporate giants on Tuesday announced they were banding together to provide healthcare for their 1.1 million employees. The companies -- Amazon, Berkshire Hathaway and JP Morgan Chase -- plan to form a company "free from profit-making incentives and constraints" in order to improve employee satisfaction with their healthcare coverage as well as reduce costs.
Apple May Be Gearing Up to Crack E-Books
January 31, 2018
Apple reportedly has been working on a redesign of its e-book app for iPhones and iPads, in what could be the biggest upgrade to its e-book service in years. The new app reportedly is undergoing testing and will be released in the next few months. It will have a simpler interface that better highlights books currently being read in a section called "Reading Now."
Alphabet's New Chronicle Promises to Speed Threat Data Analysis
January 30, 2018
Alphabet has launched Chronicle, a new cybersecurity venture, following two years of development at the Alphabet X research lab. Chronicle will include VirusTotal, a Google-owned cybersecurity and intelligence platform and malware intelligence service. The idea behind Chronicle stems from the fact that many companies receive many more security alerts per day than they can handle.
Google's Ad Mute Option Could Be a Valuable Messaging Tool
January 26, 2018
Google on Thursday announced a new feature that will let users mute so-called "reminder ads" in third-party apps and websites that are powered by its ad engine. It plans to expand this feature to its own services, including Gmail, YouTube and Google Search, in the coming months. The new tool is the latest addition to Google's dashboard for ad controls.
Self-Service AI Aims to Grease the Wheels for B2B Sales Teams
January 26, 2018
SalesDirector.ai has released a self-service version of its artificial intelligence sales execution and sales forecasting platform for B2B sales teams. The system provides enterprise-grade AI to sales teams in less than five minutes, according to the company. Like the regular SalesDirector.ai platform, the self-service version is offered as a service.
AT&T Raises Eyebrows With Call for Internet Bill of Rights
January 25, 2018
In an open letter and a series of full-page ads in major newspapers, AT&T CEO Randall Stephenson has urged Congress to enact an Internet Bill of Rights and to bring the Net neutrality debate to an end. Although AT&T supported the FCC's December vote to repeal its Net neutrality rules, the company has called on legislators to establish new laws to regulate the Internet.
New Service Aims to Ease B2B Tech Purchasing Process
January 24, 2018
TechTarget has launched Deal ScoreCard, a quarterly report designed to help B2B technology executives make better purchasing decisions. Deal ScoreCard covers 20 technology product market segments across the storage, data center, cloud, and end-user computing enterprise technology markets. It leverages proprietary buyer-generated data across four categories.
The Top 20 CRM Blogs of 2017: Countdown, Part 1
January 22, 2018
Something very interesting is happening in the world of CRM blogs: CRM is becoming less and less of a subject. Oh, it's in there -- it's just being elbowed to the back of the stage by a whole host of other related disciplines and technologies. Customer experience, customer engagement and content marketing are vying with artificial intelligence, Internet of Things and bots to elbow ahead of CRM.
Feds to Ramp Up Online Purchasing Presence
January 22, 2018
Online retail has been booming, with consumers flocking to the Internet to shop for almost anything. Online retail revenues in the U.S. would reach a projected $445 billion in 2017 and jump to $600 billion by 2020, according to FTI Consulting. The U.S. government has begun developing a program that would allow agencies to utilize e-commerce portals for purchases of COTS products.
Google to Ding Sluggish Sites in Mobile Search Rankings
January 19, 2018
Google has announced that page speed will be a ranking factor for mobile searches, starting in July. Speed already has been a factor in desktop search rankings. Soon, as part of Google's new "Speed Update," page loading time will be factored in when ranking mobile search results as well. The change will affect only pages that deliver the slowest experience to users, according to Google.
Salesfusion Launches Spiffy New Marketing Automation Tool
January 17, 2018
Salesfusion has launched version 12 of its marketing automation solution. It rebuilt Salesfusion 12 from the ground up to provide an architecture robust enough to support "the easiest-to-use, most modern campaign creation tools available to marketers today," said Greg Vilines, VP of product and engineering. It provides enterprise-grade power and features without the typical price tag, he added.
Facebook's Move to Dial Back News Ratchets Up Drama
January 17, 2018
Facebook once again has found itself at the center of a media storm, following Mark Zuckerberg's recent announcement of plans to shift its focus away from news and business content and toward interactions between friends and family. The shift follows more than a year of heavy criticism directed against Facebook, including blame for failing to combat fake news during the 2016 presidential election.
Demandbase Adds Conversion Solution to ABM Platform
January 15, 2018
Demandbase has launched its Conversion Solution, adding AI-enabled intent data to its ABM platform, which already incorporates targeting and engagement solutions. It sends sales teams relevant and actionable alerts and insights across multiple channels in real time when one of their accounts is in the news, visiting their company's website, or demonstrating interest in their products.
Namogoo CEO Chemi Katz: Malware Can Ruin the Customer Journey
January 12, 2018
When all goes well, the customer journey "ends with buying a product," said Chemi Katz, CEO of Namogoo. "Hijacking interferes with the customer's journey. It can be a pop-up that the company didn't put there, or something that will lead a customer out of the website. It's any interference that doesn't come from the e-commerce business itself, but from a third party."
Winning Tactics for Marketing in the Micro-Moment
January 10, 2018
Google believes that all the important consumer buying decisions happen in a brief flash of time. Understanding and responding to customer needs in those all-important, tiny moments is key to successful marketing, the company says. Specifically, they are the exact moments when people turn to a device because they want one or more of four things: to know, do, go or buy. Google has built a new marketing model around "micro-moments."
7 Tips for Powerful Product Photos
January 9, 2018
Product photos are a vital part of e-commerce. Because they provide the central connection between customers and products, photos can make or break an e-commerce business. "You can have a great looking website and user interface, but if you don't have great product photos it is like driving a Mercedes with a flat," said Sam Werkmeister, CEO of ProductPhoto.com.
3 Critical Things Sales Can Learn From IT
January 9, 2018
If you're in sales, it's likely there are people you want to talk to, and others you may go out of your way to avoid. You might be excited to talk to the CMO -- or not so excited -- based on the leads you recently worked. You might avoid the people from finance, but you might enjoy conversing with your comp plan administrator. However, there's one group of people you may never even consider.
Verizon's Reawakening
January 5, 2018
Verizon is finally snapping out of the doldrums it has been stuck in for the last several years. It seems to be on a comeback trail, thanks to its new advertising campaign. All of a sudden, it is blowing its own horn again. Verizon and Verizon Wireless in recent years have made many high-profile missteps, goofs and errors, but it looks as though the company is finally taking a different route.
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What do you think about Google's addition of an 'annoying ad' blocker to Chrome?
It's terrific -- I don't want people making money from harassing me.
It's not enough -- all ads are annoying.
It's dangerous industry dominance -- Google is already too powerful.
It's irrelevant to me -- I already use an ad blocker.
I'd rather put up with ads than pay for online content.
I don't use Chrome, but I'd like to see this in my browser.