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Apple's Looming Nightmare
April 22, 2019
The big news last week was that Apple finally agreed to settle its fight with Qualcomm. Kudos to Tim Cook, because I've known a lot of CEOs rather who would have fought to the death than admitted they were wrong -- and not only wrong but acting disingenuously the entire time. Fighting this to the death would have been far worse. What spurred the settlement likely was he defense Qualcomm mounted.
Everyone's a Winner in Apple-Qualcomm Settlement
April 18, 2019
Apple and Qualcomm unexpectedly announced a settlement as their case entered the second day of a hearing in the U.S. District Court for the Northern District of California in San Diego. In related news, Intel announced it was getting out of the 5G smartphone chip business. The Apple-Qualcomm settlement provides an unspecified one-time payment from Apple to Qualcomm, among other terms.
Apple to Focus on Productivity With Next macOS, iOS Releases
April 17, 2019
The ramp-up to Apple's Worldwide Developers' Conference this June has begun, with reports circulating about the goodies the company will include in the next generation of its desktop and mobile operating systems. The latest revelations include macOS support for the iPad as an auxiliary display, native to desktops and laptops, and iOS support for multiple windows within apps.
What Matters Most in the Race to 5G Wireless
April 11, 2019
With 5G knocking on our door, a growing number of wireless competitors have been getting on their high-horses and trying to knock down the current leaders. All I have to say is, cut it out! No customer or investor is interested in all this meaningless industry-wide jibber-jabber. If you keep this up, you may pay a price when you do begin to offer 5G. Does it really matter which company is first?
10 Steps to Create a Seamless Omnichannel Business
April 9, 2019
During the last year, longstanding brick-and-mortar retailer chains such as Toys "R" Us, Payless, and Diesel USA have filed for bankruptcy. Failures like these happen despite the fact that U.S. consumer spending currently is high, and the unemployment rate is low. Why is that? We cannot address this topic without first taking a good look at Amazon and the massive power it represents.
Walmart Lets Customers Use Google Assistant to Voice-Order Groceries
April 3, 2019
Walmart has launched a limited beta of Walmart Voice Order, which lets consumers order groceries by voice using Google Assistant. The service can be used with a number of devices: tablets, watches and TV sets running Android 6.0+; smartphones running Android 5.0+; iOS 10.0+ devices; Google Home; and more. "This announcement is huge," said Ray Wang, principal analyst at Constellation Research.
Retail Tech for Millennials
April 2, 2019
It's time to get strategic about winning over Gen Y. Members of the millennial generation were born roughly between 1980 and 2000. They're the largest age cohort in human history, making up about 25 percent of the entire global population. When they're mentioned in headlines, however, the news sounds bad for business: They're broke. They're self-obsessed. They're definitely not buying your stuff.
WiFi, Managed Services and the Home Network: Solving In-Home Connectivity
March 30, 2019
Home networks are a key building block for today's connected home systems and products, and wireless is the dominant method of connectivity for a variety of smart home, computing and entertainment devices. As a result, loss of wireless connectivity can be disruptive to the user experience and seriously impair the value proposition of computing and entertainment devices.
Apple Wants Its Credit Card in Your Digital Wallet
March 27, 2019
Apple has announced a virtual credit card built into the wallet app on iPhones. Apple Card sports a number of features aimed at helping consumers lead a healthier financial life. "With our hardware, software and services, we think that Apple is uniquely positioned to make the most significant change in the credit card experience in 50 years," said Apple CEO Tim Cook.
T-Mobile's Home Broadband Carrot
March 25, 2019
Not long ago, T-Mobile COO Mike Sievert said the company would start selling a wireless home broadband service. Now, it looks as though it has begun a pilot program of invited users. However, there is an important catch with respect to this new service: the motive behind it. Sievert made it clear that growth with this new service will be possible only with a Sprint merger. That's too bad.
Instagram Launches In-App Shopping Experiment
March 20, 2019
Instagram has introduced Checkout on Instagram -- an in-app purchasing tool -- as a closed beta for consumers in the U.S. Among the 20 participating brands are Adidas, Nike, Burberry, Dior, Huda Beauty, Prada and Michael Kors. "Users in the U.S. can buy from a majority of these brands starting today, with all of them coming on board over the coming weeks," said Instagram spokesperson Paige Cohen.
Apple Boosts Performance in New iPad Air and Mini
March 19, 2019
Apple has announced a new 10.5-inch iPad and a refresh of the iPad mini. The iPad Air, which will sell for $499, offers 64 gigabytes of solid state storage and WiFi support. It has Apple's latest mobile processor, the A12 Bionic chip, and supports Apple Pencil and the company's smart keyboard. The 7.9-inch iPad mini, which will sell at a base price of $399 with WiFi support also has an A12 chip.
From Virtual to Value: Building Meaningful Experiences With Gamification
March 15, 2019
Amid shifting consumer habits and the digitization of everything, the retail landscape has undergone significant transformations over the past decade, and it continues to evolve as quickly as ever. These transformations bring about a slew of challenges and opportunities for retailers to improve the overall shopping experience. One technique for increasing engagement is gamification.
Is Your Site Mobile Perfect? How to Catch Buyers Who Never Stand Still
March 9, 2019
Mobile search and buying continue to grow as the chosen means for consumers' online shopping, with the market set to reach an estimated $218 billion in 2019. By 2021, it's estimated that 72.9 percent of online purchases will be made on a mobile device. If you factor in the Millennial and Generation Z demographics, virtually all sales soon will be mobile-generated.
Structural Shifts in Semiconductor Industry Spawn New Trends
March 8, 2019
Long-term trends in the technology segment are often the result of structural change. One such change in the semiconductor space was the shift to outsourcing specialized functions, including technology development in the form of intellectual property, chip design, fabrication, and packaging and test. That change has sparked a trend toward customization.
Augmented Reality and E-Commerce: Bridging the Physical-Digital Gap
March 8, 2019
I grew up thinking the Mall of America was an unbelievable epicenter of retail commerce. Touted as the biggest mall in the world -- even equipped with an amusement park -- the Minnesota complex boasted stores of all kinds: toys, clothing, furniture, home furnishings. Then this thing called "e-commerce" came along and basically made the Mall of America seem like Main Street in small-town America.
Android Addition Opens FIDO Password Killer to Billions
February 26, 2019
The FIDO Alliance hammered another nail into the passwords coffin with the announcement that devices running Android 7.0 or higher will be compatible with FIDO2, the latest version of its authentication solution. Certification of Android 7.0+ means devices running those versions of Google's mobile operating system will support FIDO2 out of the box or through a software update.
The Latest Efforts to Make the iPhone Obsolete Could Have Teeth
February 25, 2019
The Mobile World Congress is the annual event where everyone who hates Apple goes to grouse about their profits and point out Apple's lack of real progress. That's pretty much everyone who is anyone, aside from Apple itself, which also is at the event. Much like CES often does, MWC tends to spin pretty hard toward the "I hate Apple, I'd like to be Apple" crowd of competitors.
The 3D E-Commerce Revolution
February 22, 2019
We're living in a time when customer expectations change particularly fast, and retailers that can't keep up get left behind. A consumer who enjoys the online shopping experience at an e-store automatically begins to expect the same level of service from every virtual point of sale. Thus, the expectation loop is born, and the only thing for retailers to do is to innovate, innovate and innovate.
Samsung Unveils New S10s, Pushes Envelope With Fold
February 21, 2019
Samsung held its annual Unpacked event in San Francisco's Bill Graham Civic Auditorium on Wednesday, presenting fans with a new product lineup that includes three versions of its flagship Galaxy S10, plus the Galaxy S10 5G, the Galaxy Fold, and several new wearables. All of the devices have an edge-to-edge display that increases the amount of screen real estate available.
Blending Offline and Online Commerce With Advanced Payments Tech
February 19, 2019
Technology by its nature changes the market. The introduction of efficient solutions spurred by technology to meet consumer demand creates new positive effects across an economy. Plenty of industries -- entertainment, transportation, the press and retail, for example -- have experienced changes in business models, delivery methods and competitors, due to the development of new technologies.
Apple's Plans for Subscription News Service Irk Publishers
February 14, 2019
Apple plans to launch a subscription news service at an event next month. Described as "Netflix for news," it would let customers access an unlimited amount of content from publishers for a single monthly fee. It will be based on a reworked version of Texture, the media subscription service Apple purchased last year. The monthly fee for the service is expected to be about $10.
5G Is Key to T-Mobile, Sprint Merger
February 11, 2019
Over the last several quarters, I have heard opinions of the pending T-Mobile, Sprint merger from every corner. Those who are pro-merger focus on all the benefits it woud bring. Those who are anti-merger focus on what would be lost and how it would harm different segments. Amid the chaotic debate, what really matters is whether the regulators are going to say yes or no.
Wireless Carriers Caught Playing Fast and Loose With Location Data
February 8, 2019
AT&T, T-Mobile and Sprint have sold access to subscribers' real-time location data to aggregators, which in turn have sold it to about 250 bounty hunters and related businesses, according to a report. In some cases, the data allowed users to track individuals to their specific locations inside a building. Some companies made thousands of location requests to data brokers.
New Android Apps Come to the Aid of Hearing-Impaired
February 5, 2019
Google has announced two new Android applications designed to make life easier for deaf and hard-of-hearing people. One of the apps, Live Transcribe, turns live speech into real-time captions by using a phone's microphone; the other, Sound Amplifier, improves a phone's sound output. Live Transcribe, which works on Android 5.0 Lollipop and up, will be available in 70 languages and dialects.
FTC v. Qualcomm: What Really Is Going On
February 4, 2019
I've been watching antitrust cases actively since the 1980s. I had to study historical antitrust cases going back to Standard Oil and RCA, in order to ensure compliance with a related consent decree When I worked at IBM. Each of the other cases had one thing in common: Both of the companies being charged were massively and obviously monopolies. There were many questions.
US Mobile Phones Flooded With Robocalls
January 31, 2019
Americans received 26.3 billion robocalls on their mobile phones in 2018, according to Hiya. That was 46 percent more than in 2017. Consumers received an average of 10 spam calls per month, Hiya found. The top unwanted call in the U.S. was for the Wangiri, or "one-ring" scam, which grew 250 percent year over year. Seven of the top area codes targeted by spammers were in Texas.
What's Wrong With the Social Media Model
January 31, 2019
The social media model has come under increased scrutiny following revelations of data misuse and news of executives reneging on some security commitments. People expecting to change the situation will need to address how social media works. This means changing not just the business model, which describes how a social media business makes money, but the fundamental technology model too.
Crypto Support in Samsung Galaxy S10 Could Fall Flat
January 30, 2019
The Samsung Galaxy S10, scheduled for launch on Feb. 20, likely will incorporate a cryptocurrency wallet. "Samsung has a long history of throwing everything it can think of, technology-wise, into its flagship Galaxy S series smartphones," remarked Ken Hyers, research director at Strategy Analytics. Most users aren't fully aware of their Galaxy S phone capabilities, he noted.
Apple Squashes FaceTime Eavesdropping Bug
January 30, 2019
Apple has suspended its Group FaceTime application following reports that a bug in the software allowed callers to eavesdrop on the people they were calling. The flaw let a person making a FaceTime call listen through the phone of the person called before the call was accepted or rejected. It reportedly also allowed access to the front-facing camera in an iPhone.
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Salesforce Commerce Solution Guide
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Salesforce Commerce Solution Guide
Salesforce Commerce Solution Guide