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Google Offers New Mobile Story Tech to Publishers
February 14, 2018
Google has rolled out a developer preview of its new AMP story format, which is designed to give content publishers an easy way to deliver news and information on mobile devices with visually rich, tap-through stories. "On mobile devices, users browse lots of articles, but engage with few in-depth," noted Rudy Galfi, product manager for AMP at Google.
Former Execs Team Up to Fight the Tech Addiction Monster
February 7, 2018
A group of former Facebook, Google and Mozilla executives have joined forces to establish the Center for Humane Technology, a new organization dedicated to combating the growing problem of addictive behavior among social media users. The new center, along with the children's advocacy group Common Sense, has announced a campaign to help change the social media model.
Facebook Is Gobbling Less of Users' Time
February 1, 2018
The social media industry may have to struggle to rehydrate in light of some surprising and troubling metrics Facebook released on Wednesday. In addition to a pause in user growth, there have been signs that user engagement may have reversed course. The decline may have something to do with Facebook's efforts to recover from accusations that it has provided fertile ground for fake news.
Facebook's Move to Dial Back News Ratchets Up Drama
January 17, 2018
Facebook once again has found itself at the center of a media storm, following Mark Zuckerberg's recent announcement of plans to shift its focus away from news and business content and toward interactions between friends and family. The shift follows more than a year of heavy criticism directed against Facebook, including blame for failing to combat fake news during the 2016 presidential election.
The End of Silicon Valley
January 8, 2018
A recent article on the institutionalized sexual exploitation going on in tech companies is eye-opening. It comes on top of the realization that social media companies like Facebook are destroying the U.S., and former Facebook executives have been dissociating themselves from the company. Further, news recently broke of a big, industry-wide security problem.
5 Ways E-Commerce SMBs Can Cool Social Media Complaints
January 6, 2018
SMBs should "be proactive and ready to help [customers] right at the moment they need it," said Linda Crawford, CEO of Helpshift. Companies must streamline support systems to resolve issues faster and more efficiently, she said. An up-to-date knowledge base enables instant self-service, "but SMBs must also offer channels for customers to communicate directly with support agents."
Germany Cracks Whip Against Hate Speech on Social Media
January 3, 2018
Germany on Monday began enforcing its new Network Enforcement Act, or NetzDG, which imposes a fine of up to $60 million on social media networks that fail to remove hate-inciting posts promptly. The controversial law, adopted in mid 2017, is designed to help combat hate and fake news at a time when ISIS-linked terror and anti-immigrant extremism have been on the rise in Germany.
Social Media or Social Disease?
December 19, 2017
Is social media evolving into an antisocial medium? Days after one of its former execs argued that the answer is yes, Facebook published a post addressing the issue. "I think we have created tools that are ripping apart the social fabric of how society works," said Chamath Palihapitiya, who once served as vice president for growth at Facebook. There is a lack of civil discourse, he added.
Snapchat Draws Bright Line Between 'Social' and 'Media'
November 30, 2017
Snap aims to combat fake news on Snapchat by separating content from professional creators from postings by friends and family. Stories and Chats from friends will appear on the left side of the camera, while Stories from content creators, publishers and other members of the community will appear on the right side. Snapchat aims to disentangle "social" from "media," noted Snap CEO Evan Spiegel.
Why Are Tech Companies Trying to Kill Us?
November 13, 2017
This is the question that keeps me up at night after seeing the news of Russian influence through social media, and the rapid rise of road deaths due to smartphone use. I wonder if the executives in these firms understand not only that dead customers don't generate revenue, but also that some of the victims could end up being their own kids, spouses or parents.
Facebook Messenger Jumps to Business Websites
November 8, 2017
Facebook on Tuesday announced that it was preparing a plugin to its popular Messenger platform that will allow a website's visitors to chat with a human or bot without leaving the location. Customer Chat is one of a number of changes in the version 2.2 update of Messenger platform revealed at the Web Summit in Lisbon, Portugal. The chat plugin will be available on desktop and mobile devices.
Taking the News Out of Facebook's News Feed Could Hurt Publishers
October 25, 2017
A new feature that Facebook recently has been testing in a handful of countries could hurt publishers everywhere if it should roll out globally. The feature removes users' Liked pages from their main News Feed and aggregates them in a separate space called "Explore." In the six countries where Facebook has been testing the idea, traffic to news outlets reportedly has dropped 60-80 percent.
PayPal Lets Messenger Users Send Money to Buddies
October 20, 2017
PayPal has announced the immediate availability of its peer-to-peer payment service on Facebook Messenger, making it easy to exchange money between friends and family. PayPal also introduced its first-ever customer service bot. Payments can be made in Messenger by pressing the blue plus icon when composing a message and then tapping the green payments button.
Report Probes Social Media's Threat to Democracy
October 13, 2017
Social media platforms like Facebook, Twitter and YouTube may pose a threat to American democracy, suggests a new report from The Omidyar Group. The report follows recent disclosures about targeted dark post advertising, fake news and other abuses propagated by Russian troll farms during the 2016 election. Among the questions the report raises is whether the U.S. government may need to step in.
FTC Tightens Screws on Social Media Influencers
October 12, 2017
Social media influencer advertising has become a major factor in e-commerce. Marketers of both big and small brands long have committed large chunks of their advertising budgets to endorsements by well-known personalities. Social media influencer campaigns are based on that tried-and-true formula, but the implication is that the endorsements are voluntary.
Zuckerberg Pays Virtual Visit to Hurricane-Ravaged Puerto Rico
October 10, 2017
Facebook CEO Mark Zuckerberg on Monday used virtual reality tech to "teleport" to hurricane-ravaged Puerto Rico and soon was dubbed a "heartless billionaire" by critics who felt he had exploited the dire situation in the U.S. territory. That likely isn't what Zuckerberg intended when he provided the Facebook Spaces video demonstration.
Twitter to Test Drive Double-Wide Tweets
September 28, 2017
Twitter has announced a limited test to double the maximum tweet size to 280 characters. Twitter has been struggling to boost user engagement, and its tweet character limitation has been the subject of a longstanding debate among customers and company insiders. One reason for the possible change is to correct for the information imbalance between Asian and western language characters.
Russia, Fake News and Facebook: 24/7 Manipulation
September 11, 2017
Back when the Internet first came to be, there was the belief that the result would be more facts, less censorship, more intelligent discourse and less successful manipulation. Being able to converse with each other would lead people to be more honest, and our world increasingly would resemble a utopian ideal of peace and prosperity. Now, decades later, "fake news" has proliferated.
What Tech Companies Are Doing Wrong With Extremists
August 21, 2017
It is starting to worry me how little the responses by tech firms will do to fix the problem of extreme views instead of just driving them underground. This is largely due to the excessive focus firms now have on how they are run. Companies tend to be run tactically, with officials more likely to make decisions that will seem to make a problem go away but do not deal with the cause of the problem.
Facebook Takes Another Stab at Neutralizing Fake News
August 4, 2017
Stung by charges that it allowed fake news stories to proliferate during the 2016 election cycle, Facebook on Thursday began rolling out broadly a feature meant to regain the trust of its members. The tool effectively will surround questionable stories with related news stories offering different perspectives -- a strategy intended to help readers discern where the truth lies.
Facebook Adds Hardware, Software Vetting and 4K to 360 Live
July 26, 2017
Facebook has announced several updates to its live-streaming platform, including a new hardware and software vetting program used to create 360-degree video. Through its new Live 360 Ready Program, Facebook will review hardware and software and approve products that work well with its Live 360 offering. Products deemed "ready" for Live 360 will be allowed to display a Facebook Live logo.
Facebook to Launch Paywall in Response to Publisher Pushback
July 26, 2017
Facebook last week confirmed its plan to launch a paywall for content providers, a move that could ease longstanding tensions with traditional publishers who objected to giving away their print stories for free. Campbell Brown, former CNN and NBC News journalist and current head of Facebook's news partnerships unit, announced the plan at a New York digital media forum.
Has Photobucket Painted Itself Into a Corner?
July 20, 2017
Various celebrities over the years have "broken the Internet" when risqué photos or shocking revelations surfaced, with or without their knowledge or approval. Photo hosting service Photobucket may have surpassed Kim Kardashian's most notorious stunts, though. The company recently changed its user agreement for the hosting of images on third-party sites, and truly may have broken the Internet.
Facebook Launches 'Discover Growth' Global B2B Ad Campaign
July 20, 2017
Facebook on Wednesday launched "Discover Growth," a global ad campaign targeting B2B marketers. The 30-day U.S. ad campaign, which will target direct-response marketers as well as traditional brands, will run both on and off the Facebook platform. The on-platform campaign reportedly will consist of one ad per day on Facebook, Instagram and the Facebook Audience Network.
Google Launches Go-To Job Aggregation Site
June 21, 2017
Google has announced the launch of new job search aggregation technology. The new initiative will allow Google users to search for jobs either on mobile devices or personal computers, and to use a set of filters to obtain highly targeted results pulled from many different sites across the Web. Google aims to use its machine learning capabilities to make an immediate impact on people's lives.
Tech Titans Pledge Continued Paris Accord Support
June 3, 2017
Reacting to the U.S. withdrawal from the Paris Agreement, several high-tech industry leaders have pledged renewed environmental efforts. "Disappointed with today's decision. Google will keep working hard for a cleaner, more prosperous future for all," tweeted CEO Sundar Pichai. "We will double our efforts to fight climate change," tweeted Salesforce CEO Marc Benioff.
Facebook's Original Programming Plans Take Shape
May 31, 2017
Facebook last week signed agreements with several content firms -- among them Vox, Buzzfeed, ATTN and Group Nine Media, according to reports. The deals are widely viewed as part of the company's strategy to attract millennials to its live-streaming Web content. Facebook will offer multi-tiered programming, according to a report that cited sources familiar with the plans.
A Better World President MarySue Hansell: Getting Real With a Virtual Do-Good Game
May 30, 2017
"We saw that there was a lack of kindness, a lack of empathy ... and we thought it would be nice if we could use technology to do something about it," said MarySue Hansell, president of A Better World. "We thought Facebook offered a wonderful opportunity to use a large technical platform to create a virtual world that would have a big impact, with a game that emphasizes positive thinking."
Leaked Docs Spotlight Complexity of Moderating Facebook Content
May 23, 2017
The public got a rare view into how Facebook tries to keep offensive and dangerous content offline in a report published Sunday. Leaked confidential documents exposed the secret rules by which Facebook polices postings on issues such as violence, hate speech, terrorism, pornography, racism and self-harm, as well as such subjects as sports fixing and cannibalism.
What Internet-Connected War Might Look Like
May 10, 2017
A technician hurriedly slings his backpack over his shoulders, straps on his M9 pistol, and bolts out of the transport with his squad of commandos in a hail of gunfire. As soon as his team reaches the compound, he whips out a laptop and starts deploying a rootkit to the target server, bullets whizzing overhead all the while. Army Cyber Institute's recruits are training to do just that.
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What do you think about Google's addition of an 'annoying ad' blocker to Chrome?
It's terrific -- I don't want people making money from harassing me.
It's not enough -- all ads are annoying.
It's dangerous industry dominance -- Google is already too powerful.
It's irrelevant to me -- I already use an ad blocker.
I'd rather put up with ads than pay for online content.
I don't use Chrome, but I'd like to see this in my browser.