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Microsoft Gives Productivity Tools More AI Chops
December 15, 2017
Microsoft has announced new AI features and functionality for several of its flagship products and services. Harry Shum, EVP of Microsoft AI and Research, recently demonstrated some of the new capabilities. Building on the progress the company has made in integrating AI over the past year, the new enhancements are designed to help users perform increasingly complex and complicated tasks.
FCC Votes 3-2 to Upend Net Neutrality
December 14, 2017
The FCC on Thursday voted 3-2 to repeal Obama-era Net neutrality rules that prevented ISPs from blocking, throttling or otherwise giving preferential treatment to customers. Backers of the repeal characterized it as promoting greater technological innovation and freedom to conduct business. FCC Chairman Ajit Pai spearheaded the reversal of the Title II Net neutrality regulations.
Google Reveals What Searchers Wanted in 2017
December 14, 2017
The iPhone 8 and iPhone X ranked No. 2 and No. 3 respectively in overall searches on Google this year, and No. 1 and No. 2 respectively in the consumer tech search category on the Google Trends Year in Search 2017 list released Tuesday. Bitcoin ranked No. 2 in global news searches, and "how to buy bitcoin" ranked No. 3 among how-to searches on Google in 2017.
The Strange Bedfellows That Make Sales AI Work
December 11, 2017
At some point, the discussion about artificial intelligence and sales is going to mature. Too many people still think AI for sales will resemble C-3PO, a bumbling assistant that gets in the way more often than not, or the Hal 9000, subverting the sales process in ways that endanger the very existence of the sales person. As the discussions mature, the reality is becoming clearer.
The Tech Wars of 2018
December 11, 2017
We are coming up to the end of the year, and it's a good time to look forward. Stepping outside of politics and the obvious war between the Democrats, Republicans and common sense, there is the war between Amazon and Google, which likely will redefine the growth of digital assistants. There's also the war between Intel and Qualcomm in the personal computing arena.
Qualcomm Unveils Powerful New Snapdragon SoC
December 8, 2017
Qualcomm has announced the Snapdragon 845 Mobile Platform, an SoC built for immersive multimedia experiences including extended reality, on-device AI and high-speed connectivity. The SoC will power next-generation Android flagship smartphones and Windows 10 notebooks based on ARM architecture. Xiaomi reportedly will use it in its forthcoming Mi 7 flagship, to be released next year.
Cool Effect
December 8, 2017
Dreamforce is a bit like a holiday feast in that there are usually leftovers to savor. One of the stories that didn't get enough attention was Salesforce's path to becoming a carbon-neutral company. Time to savor it. Salesforce has made a monumental effort to switch to green electricity generation and ensure that its buildings and business processes are as light on the planet as possible.
Bitcoin Surges Past $16K: Will the Bubble Burst?
December 7, 2017
Cryptocurrency bitcoin soared to $16,777 on Thursday, reaching a market capitalization of $274 billion, according to Bloomberg's composite of exchanges. That was up from just $10,000 last week, and up some 1,500 percent from the beginning of 2017. The latest price increases have come as bitcoin increasingly has been recognized as a legitimate form of currency.
Google and Amazon Square Off, Ignoring Customers in the Middle
December 7, 2017
A long-simmering dispute between Google and Amazon has escalated into a front-burner feud, following Google's decision to block its YouTube video service from Amazon's Echo Show, effective immediately, and from its Fire TV, effective Jan. 1. Google apparently decided to cut off YouTube as retaliation for Amazon's refusal to carry its products, including Chromecast and Google Home, on its website.
Machines Could Become Driving Force Behind CX
December 6, 2017
Customer experience improvements have become an important part of companies' digital transformations, according to survey results Mitel released Tuesday. More than 2,500 senior IT decision makers across North America, the UK, France, Germany and Australia responded to the survey. The participants represented businesses ranging from 250 to 10,000-plus employees in a wide range of industries.
Net Neutrality Battle Lines Drawn as FCC Vote Looms
December 5, 2017
FCC Chairman Ajit Pai's long-brewing plan to repeal Net neutrality has the broadband, telecom and entertainment worlds at loggerheads. The commission's expected Dec. 14 vote could result in a complete rewrite of the script for the Internet's competitive landscape and consumer protection models. The repeal of Net neutrality would end restrictions imposed by the Obama administration in 2015.
B2B Tech Marketers Have Work Cut Out for Them
December 4, 2017
Product reliability and ease of use are key for B2B technology marketers, suggests a recent survey of technology product and service decision makers in the U.S. Four hundred B2B tech buyers participated in the survey, conducted for Lavidge by WestGroup Research. Overall, 68 percent cited reliability as the most critical criterion in their purchase decisions; 64 percent said ease of use was key.
AWS Gives IoT a Boost With New OS, Services
December 2, 2017
AWS shone a spotlight on IoT and machine learning technologies earlier this week, with the announcement of a new operating system and several new services designed to encourage radical expansion of their deployment and use across multiple industries. The new OS, Amazon FreeRTOS, simplifies development, deployment, security and maintenance of microcontroller-based edge devices, according AWS.
FDA Gives Nod to Apple Watch EKG Reader Accessory
December 1, 2017
The U.S. Food and Drug Administration has given the KardiaBand its stamp of approval, AliveCor announced Thursday. The device is the first FDA-cleared personal electrocardiogram accessory designed for use with an Apple Watch. The KardiaBand allows users to take EKG readings in order to distinguish between normal sinus heart rhythms and atrial fibrillation.
Quantum Key Distribution Gets a Speed Boost
November 30, 2017
A method for scrambling data to protect it from the super powerful computers of the future has received a speed boost from a team of researchers from Duke and Ohio State universities and the Oak Ridge National Laboratory. The method uses quantum key distribution to guard data from prying eyes. The problem in the past with the technology is it's slow. Transfer speeds typically are measured in kilobits per second.
Snapchat Draws Bright Line Between 'Social' and 'Media'
November 30, 2017
Snap aims to combat fake news on Snapchat by separating content from professional creators from postings by friends and family. Stories and Chats from friends will appear on the left side of the camera, while Stories from content creators, publishers and other members of the community will appear on the right side. Snapchat aims to disentangle "social" from "media," noted Snap CEO Evan Spiegel.
Major Players Roll Up Sleeves to Solve Open Source Licensing Problems
November 30, 2017
Four big tech players this week moved to improve their handling of open source software licensing violations. Red Hat, Google, Facebook and IBM said they would apply error standards in GNU GPLv3 to all of their open source licensing, even licenses granted under older GPL agreements. "This will make everything consistent with GPLv3," said IP attorney Lawrence Rosen.
New AWS Platform Promises Fast AR, VR, 3D Development
November 29, 2017
AWS has announced Amazon Sumerian, a new Web-based platform to help developers quickly design and deploy VR, AR and 3D applications. The platform lets developers build realistic VR, AR or 3D environments, populate them with animated characters and 3D objects, and create scripts to determine how they interact with users of a particular application and with each other.
New AI Tool Distinguishes Between What Customers Say and What They Mean
November 28, 2017
Genesys on Monday unveiled a new integration between its customer management solution, Genesys PureCloud, and Amazon Lex at the annual AWS re:Invent conference. The integration will help businesses build and maintain conversational IVR flows that route callers more efficiently, by using artificial intelligence to recognize not only what consumers are saying, but also their intent.
The Fake News Fueling the Uproar Over Self-Driving Vehicles
November 27, 2017
It may seem obvious that a major consequence of self-driving trucks would be a lot of unemployed truck drivers, but the reality -- at least for those who drive tractor trailers -- could be better jobs. Autonomous vehicles have massive potential benefits. Models suggest that in the U.S. alone, between 30 thousand and 40 thousand lives would be saved annually.
AWS to Help Build ONNX Open Source AI Platform
November 25, 2017
AWS has become the latest tech firm to join the deep learning community's collaboration on the Open Neural Network Exchange, recently launched to advance AI in a frictionless and interoperable environment. Facebook and Microsoft led the effort. AWS made its open source Python package, ONNX-MxNet, available as a deep learning framework that offers APIs across multiple languages.
Facebook Messenger Promises Speedy Delivery of 4K Pics
November 21, 2017
Facebook on Tuesday raised the ante for messaging apps photo quality with the announcement of 4K support for Messenger. Starting Tuesday, "people can send and receive photos in Messenger at 4K resolution -- or up to 4,096 x 4,096 pixels per image -- the highest quality many smartphones support," wrote Facebook Messenger product managers Sean Kelly and Hagen Green.
BlackBerry: The Most Important Mobile Company of the Future?
November 20, 2017
If you are like many, when you saw this headline you likely were surprised BlackBerry was still around. As BlackBerry phones left the market, the company fell out of sight. However, behind the scenes it has been moving into industries like automotive. Also, it remains the leading vendor providing mobile security to our politicians, military personnel and major corporations.
Newly Revealed Flaw Could Subject IoT Devices to Airborne Attacks
November 17, 2017
Billions of voice-activated IoT devices may be subject to external attack due to BlueBorne vulnerabilities, Armis revealed. Hackers could exploit BlueBorne to mount an airborne attack, using Bluetooth to spread malware and access critical data, including sensitive personal information. More than 20 million Amazon Echo and Google Home smart speakers could have been impacted by the flaws.
The Rise of AI: Give Me That New Time Religion?
November 16, 2017
Anthony Levandowski, known for his work developing self-driving auto technology, reportedly has started the world's first artificial intelligence-based religion. Levandowski, who has been at the center of a legal dispute between Google's Waymo self-driving unit and Uber, has cast himself as the frontman for the Way of the Future church. The mission of this "technotheistic" movement is spelled out in documents filed with the IRS.
Content Analytics' VP Kenji Gjovig: There's Chum in the E-Commerce Waters
November 15, 2017
Content management is all about making sure that a product item page "has all of the information that a customer needs to buy an item or have a good experience with it afterwards," said Content Analytics VP Kenji Gjovig. "A content management system has the ability to set up new items, post images and video, and create a robust title and detailed item description."
Revisiting Show Season
November 14, 2017
Show season changes the CRM market. One day you're in the vanilla application software space, and a week later you understand the need to incorporate social media or analytics or machine learning, or you see a need for enhanced integration and development through platform services. It goes on. Today, in the wake of many companies' trade shows, we're again taking a look at the available suites.
IBM Adds 2 New Processors to Quantum Computing Ecosystem
November 13, 2017
IBM on Friday announced 20-qubit and 50-qubit quantum processors for its IBM Q early-access commercial systems. The 20-qubit processor -- featuring improvements in superconducting qubit design, connectivity and packaging -- has coherence times of 90 microseconds, which allows high-fidelity quantum operations, IBM said. The 50-qubit processor is an operational prototype.
Amazon Cloud Cam Joins Burgeoning Smart-Home Ecosystem
November 9, 2017
Amazon has begun shipping its latest smart home product, a security camera that works with its Alexa personal assistant and Echo speakers. The Amazon Cloud Cam allows customers to live-stream activity inside their home 24/7. It features 1080p full HD resolution, two-way audio for communicating with family members or pets, night vision technology, and sophisticated identification algorithms.
High Price Undercuts Microsoft's Xbox One X Mic Drop
November 8, 2017
Microsoft has released its long-anticipated and much-hyped Xbox One X console, promising to push the boundaries of modern gaming and video entertainment. It is the most powerful console in the world, with up to 40 percent more power than existing devices on the market, the company claimed. Xbox One X gamers can choose from 1,300 gaming titles -- the largest lineup in company history.
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What is the most consequential impact of social media on society today?
It has opened up valuable new channels for civil discourse.
It has destroyed the meaning of "truth" and "fact."
It has made people stronger by facilitating grass roots activism.
It has deepened divisions among groups with opposing views.
It has made it easier for people to support and help each other.
It has made it easier for people to humiliate and hurt each other.