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MOREbot Introduces Kids to Robotics Using 3D Printed Parts
March 19, 2019
MORE Technologies last week launched a Kickstarter campaign to raise $20,000 for development of its open source robot ecosystem. The company will fund the project if it reaches its goal by April 21. It teaches real tech skills to the next generation of innovators and problem solvers using MOREbot -- a series of open source, customizable robotics kits.
From Virtual to Value: Building Meaningful Experiences With Gamification
March 15, 2019
Amid shifting consumer habits and the digitization of everything, the retail landscape has undergone significant transformations over the past decade, and it continues to evolve as quickly as ever. These transformations bring about a slew of challenges and opportunities for retailers to improve the overall shopping experience. One technique for increasing engagement is gamification.
AR in Harry Potter Game Is Next Best Thing to Real Magic
March 15, 2019
Niantic last week offered a few members of the gaming press a chance to take in the magic of its upcoming Harry Potter: Wizards Unite augmented reality game. The game, which is being developed as part of a joint effort with WB Games San Francisco under the Portkey Games label, promises to build on Niantic's hugely popular Pokémon Go mobile phone game.
Amazon Drops Lowest-Pricing Rule for Third-Party Sellers
March 13, 2019
Amazon reportedly has removed the price parity contract clause that barred third-party vendors on its platform from selling their products at a lower price elsewhere. The company long has been accused of anticompetitive behavior and has come under considerable political pressure because of its use of the price parity, also known as "most favored nation," restriction.
Millennial CRM
March 13, 2019
Trying to do business without also having a modern CRM system is like walking around naked. You can do it, at least for a little while, but people will begin to think you're weird -- and the trouble is, those people are all potential customers. CRM is essential today because, despite our reverence for the free market, it's really more like free markets -- plural.
US Government Forging Ahead With Airport Facial Recognition Plans
March 12, 2019
Plans to bring facial recognition to major U.S. airports by 2021 are on a fast flight path, despite concerns about the new technology's readiness. President Trump in 2017 issued an executive order expediting the deployment of biometric verification of the identities of all travelers crossing U.S. borders. It stipulates that facial recognition identification be used in the top 20 U.S. airports.
Warren Dons Tech-Buster Mantle
March 12, 2019
Tech giants like Amazon, Google, Facebook and Apple would be broken up under a proposal from U.S. Sen. Elizabeth Warren. "Today's big tech companies have too much power -- too much power over our economy, our society, and our democracy," the Democratic presidential hopeful wrote in an online post. Warren has called for legislative remedies to address the problems.
The Strange Tech Wars of 2019
March 11, 2019
The tech market is defined by its battles: Microsoft vs. IBM; Apple vs. Microsoft; Netscape vs. Microsoft; Google vs. Microsoft. If Microsoft were a person, it likely would have PTSD. Then there was Apple vs. Google, and now the big one is Apple vs. Qualcomm. The screwy thing for me is that Huawei represents a far greater threat to both companies than they represent to each other.
Structural Shifts in Semiconductor Industry Spawn New Trends
March 8, 2019
Long-term trends in the technology segment are often the result of structural change. One such change in the semiconductor space was the shift to outsourcing specialized functions, including technology development in the form of intellectual property, chip design, fabrication, and packaging and test. That change has sparked a trend toward customization.
Augmented Reality and E-Commerce: Bridging the Physical-Digital Gap
March 8, 2019
I grew up thinking the Mall of America was an unbelievable epicenter of retail commerce. Touted as the biggest mall in the world -- even equipped with an amusement park -- the Minnesota complex boasted stores of all kinds: toys, clothing, furniture, home furnishings. Then this thing called "e-commerce" came along and basically made the Mall of America seem like Main Street in small-town America.
August Adds Wireless HD Video Doorbell to Smart Home Line
March 6, 2019
The August View is a wireless doorbell that can stream sharp 1440p HD video. It supports two-way audio, so you can talk to guests via an Internet connection. The View can be paired with August and Connected by August smart locks. That means you not only can speak to visitors remotely, but also can let them into your house. That functionality can be handy for accepting package deliveries.
Michael Cohen and the Creation of a Deep Learning AI Lie Detector
March 4, 2019
Like many of you I was fascinated by the Michael Cohen testimony last week in what was more performance art than fact-finding. It tends to be fascinating to watch disgruntled ex-employees testify, but they often aren't the most reliable witnesses. The personal nature of their termination tends to push them toward exaggeration, and many were fired for legitimate reasons.
Why Children Should Learn to Code
March 1, 2019
Learning to code, regardless of the path a child chooses to take, is crucial today. Research shows us that this knowledge will be important in any career. As both a female leader in technology and a mother of a 10-year old boy, I am acutely aware of its critical importance in both my professional and personal life. Coding is a necessary literacy in this technological age.
Amazon Brings Big Guns to Battle Against Counterfeit Products
March 1, 2019
Amazon has announced Project Zero, a program that empowers vendors to help drive counterfeits down. The anti-counterfeit campaign will employ Amazon's advanced technology, machine learning and innovation. Amazon will partner with Project Zero's participating vendors to protect their intellectual property by detecting and removing counterfeits of their products.
FTC's Fake Reviews Settlement May Spur E-Commerce Fairness Era
February 28, 2019
The U.S. Federal Trade Commission has announced a settlement of its suit against a company accused of using fake paid reviews to boost sales of its health supplement product on Amazon. The settlement puts vendors and marketing firms on notice that the FTC is committed to rigorous enforcement of rules against fraudulent reviews on e-commerce platforms.
Google Taps ML to Boost Wind Farm Output
February 28, 2019
Predicting the power output of wind farms has been challenging, but it's becoming less so with the use of machine learning. Google and British AI company DeepMind have been using ML algorithms to improve predictions of the wind power output at Google's wind farms in the Midwest. The farms use the algorithms to predict wind power output 36 hours ahead of generation.
Microsoft Defends Jumping in AR Bed With Military
February 27, 2019
Microsoft CEO Satya Nadella has defended the company's $479 million contract with the U.S. military -- a commitment that some Microsoft employees strongly opposed. While pledging to engage with employees and consider Microsoft's role as a corporate citizen, Nadella said the company would not withhold technology from institutions in democracies elected to preserve the freedoms of their citizens.
Why You Should Source Foreign Talent for AI, IoT and ML
February 27, 2019
The artificial intelligence revolution has been going on for a while, but that does not mean all of software research and development is part of it. It is, nonetheless, an interesting example of what pushes the software industry forward. The ideas and techniques that brought machine learning into existence were developed over the span of several decades.
Android Addition Opens FIDO Password Killer to Billions
February 26, 2019
The FIDO Alliance hammered another nail into the passwords coffin with the announcement that devices running Android 7.0 or higher will be compatible with FIDO2, the latest version of its authentication solution. Certification of Android 7.0+ means devices running those versions of Google's mobile operating system will support FIDO2 out of the box or through a software update.
The Latest Efforts to Make the iPhone Obsolete Could Have Teeth
February 25, 2019
The Mobile World Congress is the annual event where everyone who hates Apple goes to grouse about their profits and point out Apple's lack of real progress. That's pretty much everyone who is anyone, aside from Apple itself, which also is at the event. Much like CES often does, MWC tends to spin pretty hard toward the "I hate Apple, I'd like to be Apple" crowd of competitors.
The 3D E-Commerce Revolution
February 22, 2019
We're living in a time when customer expectations change particularly fast, and retailers that can't keep up get left behind. A consumer who enjoys the online shopping experience at an e-store automatically begins to expect the same level of service from every virtual point of sale. Thus, the expectation loop is born, and the only thing for retailers to do is to innovate, innovate and innovate.
New AI, Mixed Reality, Customer Insight Tools Coming to Microsoft Dynamics 365
February 22, 2019
Microsoft announced a number of artificial intelligence, mixed reality and customer insights tools for Microsoft Dynamics 365 at its Microsoft Business Forward event in Paris. There is "a lot of hype around AI and MR, but these are real applications delivering value to customers today" noted Rebecca Wettemann, vice president of research at Nucleus Research.
Will Congress Override State Net Neutrality Laws?
February 21, 2019
Way back in the dark ages in May 2011 -- about 2,345 Internet years ago -- I wrote a column about Net neutrality, which was in court at the time. For those of you who are not sure, "Net neutrality" is short for "Internet neutrality" or "network neutrality." The concept addresses user access to the Internet, and the debate around Net neutrality centers on whether ISPs can limit, tier, block or otherwise affect Internet performance.
Wireless Charging and Our Autonomous Electric Future
February 18, 2019
One of the biggest problems for those of us who have electric cars is charging. Chargers that drop the charging time to a few minutes have been coming to market, but the cars that can use them haven't yet begun to ship. What this means for most of us is that we are talking anywhere from 45 minutes to several days to fully charge our cars, depending on the charging system we have access to.
JPMorgan Chase Rolls Out Digital Token
February 15, 2019
JPMorgan Chase on Thursday announced that it has created and successfully tested a digital coin. Each JPM Coin represents $1 in funds held in designated accounts at JPMorgan Chase N.A. The token was created using Quorum, a variant of Ethereum developed by JPMorgan Chase, to enable instantaneous payment transfers between its clients' institutional accounts.
Amazon Meshes With Eero
February 13, 2019
Amazon has scooped up mesh WiFi network maker Eero, the home network company known for making an easy-to-set-up product that can blanket a home with high-quality WiFi. "We are incredibly impressed with the Eero team and how quickly they invented a WiFi solution that makes connected devices just work," said Dave Limp, Amazon's senior vice president for devices and services.
Spreading CRM's Message
February 12, 2019
I've recently been writing a lot about platforms -- not about any one in particular, but about the importance of platform to the future of what we all do in CRM and beyond. Platform provides a level of abstraction between machines and humans. Inventing the platform was like inventing the power loom or the printing press. It was a way to separate the creative effort from rote production.
Trump Order Gives Artificial Intelligence a Boost
February 12, 2019
President Donald Trump has signed an executive order aimed at boosting artificial intelligence R&D in the U.S. The order sets up the American AI Initiative, which instructs federal agencies to move projects involving artificial intelligence to the top of their priority lists. No funding is proposed in the order, but the initiative directs federal agencies to focus on five areas.
How IBM'S Project Debater Could Fix the State of the Union
February 11, 2019
Last week, like a lot of you, I imagine, I watched the State of the Union and tried to figure out what was true and what was fiction. Tied into several of the live-streamed press fact-checking streams, I found that the comments validating or invalidating what the president said came in so far after the comment was made that it would have been better to wait until the next day.
E-Ticketing Flaw Exposes Airline Passenger Data to Hackers
February 7, 2019
The e-ticketing systems of eight airlines, including Southwest Airlines and Dutch carrier KLM, have a vulnerability that can expose passengers' personal data, mobile security vendor Wandera has reported. They use unencrypted links that hackers can intercept easily. The hackers then can view and, in some cases, even change the victim's flight booking details, or print their boarding passes.
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Salesforce Commerce Solution Guide
Has technology made transportation more or less safe?
Traveling by all modes of transportation has become riskier with each passing year.
In general, transportation safety has been improving steadily, despite some failures.
Some modes of transportation have been improving while others have become less safe.
We may have reached a tipping point where more tech means less safety.
Don't blame the tech -- greedy companies haven't done adequate testing.
Government regulators have not been playing a strong enough oversight role.
Salesforce Commerce Solution Guide
Salesforce Commerce Solution Guide
Salesforce Commerce Solution Guide