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Results 21-40 of 1954 for Jack M. Germain

CRM Advances With AI Powers Amid Data Privacy Challenges

The next big thing for CRM innovation is an infusion of artificial intelligence to make it a customer personal assistant tool that makes difficult tasks more manageable for customer service agents to meet sales, marketing, and customer service needs ...

REVIEW

LinDoz Returns With Advanced AI To Revamp the MakuluLinux Lineup

LinDoz, a sidelined MakuluLinux distro that made an ideal Windows-to-Linux crossover, welcomes the new year with artificial intelligence and virtual camera powers ...

CRM 2024 Challenge: Mastering AI for Peak Platform Performance

Over the past decade, customer success has evolved from a standalone business unit focused on helping companies avoid churn and down-sell to its role today as a key business strategy for driving more efficient revenue growth ...

E-Tailers Face Ongoing Dilemmas of Friendly Fraud, Insider Crime

As the new year rings in, e-commerce merchants and marketers are bracing for escalating threats posed by customer dishonesty and insider misconduct ...

TECH TRENDS

Tech Forecast 2024: Better Cyber Coexistence, Productivity, Privacy

A scant three years ago, I wrote a tech trends article for TechNewsWorld with a headline that posed an insightful question in anticipation of the new year. I asked, "Is this the year cyberattacks force privacy laws to grow some teeth?" ...

2024 Retail Action Item: Satisfy Gen Z Demand for Payment Options

Generation Z consumers are joining the workforce in significant numbers with the potential for more purchasing power, making them the future of fintech within e-commerce. To bolster this newfound status, Gen Z consumers are most receptive to trying new payment technologies, helping to drive the digital payment industry forward ...

REVIEW

Kumander Linux: This New Distro Puts You in Charge of Computing

Kumander Linux is a refreshing blend of Debian 11.3 running the Xfce desktop redesigned with the look and feel of Windows 7 ...

AI Evolution: Tackling Fears, Bias, Security, and Efficiency

With the rise in popularity of artificial intelligence, C-level bosses are pressuring managers to utilize AI and machine learning. The fallout is causing problems as mid-level execs struggle to find ways to meet the demand for next-generation AI solutions ...

PRODUCT REVIEW

Monoprice CrystalPro 27″ Monitor Delivers Productivity, Convenience at a Bargain Price

The Monoprice 27" CrystalPro 4K Ultra High Definition (UHD) Productivity Monitor is a thin beveled screen with a height, tilt, and swivel adjustable screen that easily rotates between horizontal and vertical orientations ...

EXPERT ADVICE

5 Ways Retailers Can Sell More Online With a Personal Touch

Online shopping is still experiencing growing pains as more consumers shift away from the limitations and challenges of in-store shopping, which has been exacerbated by recent supply chain issues, toward the convenience and on-demand nature of digital marketplaces ...

Changing CX Trends Drive Need for Advanced Digital Support

Digital missteps continue to short-circuit corporate efforts to make artificial intelligence smart enough for consumers to become more satisfied with their customer experience (CX) ...

Insider Tips for Buying a New Personal Computer

Buying a new computer can be a daunting task. The process involves numerous hidden factors that vary depending on your tech skill level, intended uses, and personal or business budget. One size does not serve all buying circumstances ...

The Complex Implications of Grinch and Scalper Bots Beyond the Holidays

Despite legislation created to stop “scalper” and “grinch” bots from buying products faster than humans on e-commerce sites, desperate consumers are wrestling with the dilemma of either paying inflated prices or using bots themselves ...

PRODUCT REVIEW

Gunnar Tallac Glasses: A Stylish Solution for Blue-Light Protection

A seldom-considered computing safety feature has nothing to do with protecting your data or preventing online identity theft. Rather, it focuses on providing visual clarity and reducing eye strain ...

Porch Pirate, Product Protection a Win-Win for Sellers, Shoppers

The upcoming holiday season involves an estimated 850-950 million shipped packages that must survive travel delays, misrouting, theft in transit, and porch piracy after delivery. Unless consumers purchase from major e-commerce giants, shipping protection is either non-existent or quite costly ...

The Role of Generative AI in Enhancing Automated Customer Experiences

Retailers and organizations striving to implement enhanced automation processes to meet customer demands might find competitive business advantages in using artificial intelligence (AI) to create conversational customer experiences (CX) ...

VENDOR PROFILE

Customer Commerce Offers SMBs an E-Commerce Path to Better CX

Sooner or later, small-to-medium-size businesses (SMBs) engaging the e-commerce market and looking to grow must buy into a more workable solution for the demanding customer experience (CX) ...

Wind River Linux Drives New Solutions for Software-Defined Vehicles

Mainstream consumers typically do not know the Linux operating system powers their email service, favorite websites, television sets, and even their mobile phones and computers in some cases. Now, Wind River Linux is making inroads into the operation of electric-powered cars ...

PRODUCT REVIEW

AnkerWork PowerConf C300 Webcam Delivers AI-Powered Excellence in a Compact Design

Great hardware performance can sometimes be found in small devices. AnkerWork hits that mark with its PowerConf C300 Webcam ...

Marketers’ Texting Schedule Can Make or Break Consumer Engagement

SMS, or short message service, is an aging technology that still thrives as one of the most successful mobile marketing channels. It is immediate and has the instant attention of more than 70% of consumers who sign up to receive texts from businesses they favor ...

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