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Moreover, the Surfshark findings may be more interesting to people outside the countries in the study than those in it. "Users in every country are typically happy with what they have, even if what they have is better or worse than other countries," observed technology analyst Jeff Kagan...

"The U.S. telecommunications marketplace is very different from Europe," observed technology analyst Jeff Kagan. "So, comparing them makes little sense. It's like trying to compare a pizza to a fried chicken." "The European model has the government involved more closely," he t...

It would be big news if Apple developed a phone as small as an iPhone with satellite capability, observed independent technology analyst Jeff Kagan "However, it wont be interesting to the average user," he told TechNewsWorld....

The mobile Internet will also be important for the lifestyle of the future, noted Atlanta-based technology analyst Jeff Kagan "We need to remember three things when we leave the house today -- our keys, out wallet and our cell phone," he told TechNewsWorld....

It seems every time Apple issues an upgrade to its operating systems, many users get burned. The iOS upgrade typically works but the changes takes some getting used to, creating a certain amount of frustration for many iPhone and iPad users. ...

I have loved the story of Ring doorbells ever since seeing the CEO Jamie Siminoff on TV's Shark Tank several years ago. I also loved the SimpliSafe story with CEO Chad Laurans.There are also several other competitors -- like Blink home security, which is owned by Amazon, and Nest, which was acquired by Google. These companies, started by creative entrepreneurs, are changing the security industry. However, there are several problems users need to be aware of...

Streaming services -- like HBO Max from AT&T's WarnerMedia, Peacock from Comcast's NBCUniversal, Apple TV+, Disney+ and many others -- are clear examples of the change to a short-attention-span world. What does that mean for investors, workers and consumers? ...

Microsoft once again is making a move in wireless with its new foldable smartphone called "Surface Duo." The company tried and failed to break into wireless several times over the last couple decades before finally pulling the plug. Now it is back. Will the Surface Duo give Microsoft a chance to succeed in wireless at last? ...

When word came out that Motorola was rereleasing its hit Razr smartphone, I was excited. Now that it has been delayed until the end of the year, the sizzle seems to be lessening a bit. ...

After having countless conversations with iPhone users in the last few days, I've concluded that Apple will sell loads of these new devices -- but not as many as in the past. There are several reasons I'm expecting a downturn in iPhone sales ...

X1 is a Comcast-branded pay-TV service that gives users more control over their television experience. The service recently gained new features that cater to businesses. I spoke with Christian Nascimento, vice president product and premise services at Comcast about what the announcement means for the changing cable television industry ...

Traditional cable TV providers will face a big competitive threat in the next decade from the Internet, IPTV and 5G wireless. Cable TV typically lands at the bottom in customer satisfaction surveys. That means there is both plenty of room for improvement and plenty of room for new competitors and new technologies to jump in and quickly win ...

"In recent years the price of smartphones has been rising, and it hasnothing to do with 5G," said telecommunications industry analyst Jeff Kagan "Today Apple iPhone and Google Android [phones] like Samsung Galaxyare so high they are pricing themselves out of the marketplace wi...

The T-Mobile-Sprint merger looked like it was pretty much a done deal a couple of weeks ago, when the Department of Justice gave its approval. However, it now looks like there won't be a final answer until 2020. This will go down in history as one of the longest corporate merger attempts. ...

I have been warning about online companies invading our privacy for years. Some very large companies now are under scrutiny by the U.S. government. As the pressure increases, Amazon seems to have come up with a creative solution. It has been offering to pay users US$10 for permission to track them. Interesting ...

Do you enjoy grocery shopping? Some shoppers love walking up and down the aisles, seeing what's new, looking for what's on sale, and getting new ideas. They often pick up things that weren't on their list. However, while many shoppers love that experience, others don't. They would rather run in and out as quickly as possible ...

An artificial intelligence technology called "deepfake" may be the next big threat we face as a society. ...

The merger between T-Mobile and Sprint has been dragging on for quite a long time, but it finally may be in the home stretch. To get the deal approved, Sprint and T-Mobile might have to sell off some of their wireless assets to competitors. Many were surprised to see Dish Network's interest. What would this mean for the merger and for the wireless industry as a whole?...

I am a reluctant Costco shopper. My wife is one of the many customers who really love the chain. Me... not so much. Seriously -- someone should knock Costco's top officials on the head and wake them up to the need to focus on their customers. After all, it's the customers who make Costco successful. ...

Brand ID is key to every company's success and growth. Why then do so many senior executives at so many different companies screw it up? When you come up with a winning brand ID, it's OK to build on it and to change it for the better, but not for the worse ...