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INSIGHTS

Dreamforce NYC Was Un-CRM-Like and That’s Okay

Salesforce held its Dreamforce NYC on schedule in early December, which you might have missed because of other news like Omicron and the looming chaos of the holidays. What was so interesting was how un-CRM-like it was.

INSIGHTS

This Year in CRM

It's okay to give ourselves kudos for CRM's resiliency over the course of the pandemic. We did a heck of a job keeping most of the balls in the air. Oracle, Salesforce, and many other CRM vendors continued innovating for the pandemic, but they also began innovating systems for what happens afterward...

OPINION

Tesla Smartphone Could Be a Game Changer

One recent rumor that Elon Musk has been emphasizing is the creation of a Tesla phone with a unique feature set. This makes a lot of sense given where Tesla is going, particularly as a hedge against Apple's rumored electric car. Let's explore the potential for a Tesla phone this week. Then we'll clo...

PRODUCT REVIEW

HP Chromebase Makes Chrome OS Desktops a Smart Choice

HP's Chromebase 22-aa0012 is a unique form factor with a spinning 21.5-inch display, striking performance, and clean aesthetics that make it a game-changing alternative for desktop computers. This all-in-one is the first and only Chrome OS-powered desktop to feature a fully rotating display.

Cybersecurity Pros Uneasy Over Prospect of Quantum Sneak Attack

Four out of five cybersecurity pros are fretting over the potential for a sneak attack by an adversary with a quantum computer that will render the encryption on their data ineffective. Quantum computers can process data much faster than most computers today because they use qubits to crunch data, w...

Threat of Ransomware Lurks in Amazon S3 Buckets

New research from cloud security firm Ermetic shows that nearly all businesses have identities that, if compromised, would place at least 90 percent of the S3 buckets in their AWS account at risk. Ermetic conducted the study to determine the circumstances that would allow ransomware to make its way ...

SaaS Boom Puts Software Sellers on Road to Recurring Revenue

Nearly 400 top-level corporate executives at software and device firms responded to a Revenera survey revealing the growing importance of SaaS and subscription models for the software industry. The study shows that today's dominant software monetization models are subscription and perpetual licensin...

OSS News: A Linux Takeover in Germany, Distro Updates, New Projects, Linux Tutelage

Here are some of the latest developments in the world of open source software: A German state is switching 25,000 Windows PCs to Linux; updates to several Linux distros; The Linux Foundation creates the Quantum Intermediate Representation Alliance and new courses for Linux education.

OPINION

Snapdragon 8 Suggests the End of PCs and Smartphones as We Know Them

OK, don't get excited, the death of PCs and smartphones won't happen tomorrow. Nor did Qualcomm overtly declare their demise at the company's annual Snapdragon Tech Summit last week. However, it did announce a level of performance that will eventually make current smartphone and PC designs obsolete.

Managing the Inevitable Reality of E-Commerce Returns

Product returns are an unavoidable part of running an e-commerce business. They can't be eliminated, so offering the option to return items can be a vital part of a business's strategy. As the adage goes: "If you have too few returns, you're not selling enough." Still, most e-commerce businesses wou...

REVIEW

Hack Your Metabolism To Improve Health With the Lumen Smart Device

Lumen is an impressive product with even more impressive results. Weight control may be its primary focus; however, anyone who wants to keep tabs on their overall health can gain tremendous personal insight from checking it out. Combined with its iOS or Android app, the process measures metabolism t...

Freshworks Brings New Tech Stack To Power Startups

The Freshstack product suite combines Freshworks' products to unify startups' customer support, sales, and marketing teams in an easier-to-use package. The new scalable CRM bundle helps startups personalize marketing to generate pipelines, deliver omnichannel service, and grow faster at a price poi...

Supply Chain Woes, Yearning for Normal, Sway Holiday Buying Habits

Concerns over supply chain snags, delivery delays and a yearning for a return to normal are influencing consumer shopping habits this holiday season. "The biggest change this year is that shopping has started earlier than in the past," observed Dave Sekera, chief U.S. market strategist with Mornings...

F-Secure Discovers HP Printers Loaded With Security Holes

The Finland-based security consultancy discovered vulnerabilities affecting over 150 different HP multifunction printer products. Attackers can exploit the flaws to seize control of devices, steal information, and further infiltrate networks to inflict other types of damage, according to F-Secure's ...

Elon Musk's Dec. 2 action to release The Twitter Files: Approve or Disapprove?
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