GoPro’s Drone Initiative Crashes With Karma Recall

GoPro’s ambitious plans to be a player in the fledgling drone market crashed last week when it had to announce a product recall due to Karma UAV units falling from the sky.

The company needed to resolve a performance issue related to loss of power during operation, it said. It indicated it would resume shipment of Karma at some point, but didn’t suggest when.

The Karma recall likely will have a significant financial impact on GoPro.

“With the amount of competition in the consumer drone space, it is imperative to satisfy demand, or that demand will shift to another product,” said Michael Blades, a senior industry analyst at Frost & Sullivan.

“The longer Karma is sidelined, the less chance it has of grabbing significant market share,” he told TechNewsWorld.

Revenue Hit

GoPro’s stock price had begun slipping before the recall and has continued to decline steadily, Blades added.

“The impact will be on stock price and revenue,” he said.

GoPro already had lowered its fourth-quarter revenue forecasts because it launched Karma later than planned, explained Ken Hyers, director of wireless device strategies at Strategy Analytics.

“In the two weeks it was available, GoPro sold around 2,500 Karma drones and surely had been anticipating strong sales for the Karma drone from Thanksgiving on. That revenue is now lost,” he told TechNewsWorld.

“Worse, GoPro had been counting on the Karma to drive sales of its new GoPro Hero5 and Hero5 Session cameras, and now that opportunity has also been lost,” Hyers added.

Black Eye

Since Karma was GoPro’s first UAV, the drone was supposed to establish the company’s reputation in the market. It has done that — but not in a good way.

“Given that the Karma is GoPro’s first drone, and in many ways was seen as the future of the company, it’s recall has to be viewed as devastating for its reputation as a drone maker and its ambitions in the drone space,” said Hyers.

“Drone buyers are more likely to avoid GoPro in the future, with severe consequences for the company’s future drone and camera sales,” he noted. “There are simply too many very good drone alternatives available on the market for buyers to risk giving GoPro another chance.”

The recall emphasizes the fact that GoPro is a camera company and not a drone company, Frost’s Blades added.

“GoPro should not have been expected to develop a perfect product with its first drone,” he said. “However, the market is innovating so quickly that if your product is not better or more capable than the latest products, you will likely fail.”

Flawed Strategy

Consumer interest in UAVs has been less than anticipated by the industry, and the Karma recall isn’t going to improve that, observed Brad Russell, a research analyst with Parks Associates.

Less than 5 percent of U.S. broadband households own a drone, and less than 4 percent said they were interested in owning one at the beginning of the year, he noted.

“Negative drone stories in the press and mechanical failures, such as GoPro’s recent troubles, are likely stifling consumer interest outside of film and video professionals and enthusiasts,” he told TechNewsWorld.

Even without the recall of Karma, GoPro’s prosumer drone strategy may be flawed, suggested Philip Solis, a research director at ABI Research.

Although revenues from prosumer drones amount to about half of the $1 billion consumer drone market, those drones represent only 6 percent of drones shipped in the space.

“GoPro’s strategy should be to use drones to expand the sales of their cameras, but they’re pricing themselves into the prosumer space, which is low volume, which means a very tiny amount of additional cameras sold,” Solis told TechNewsWorld.

Debacle for GoPro

What’s more, by selling Karma at $799, GoPro is going head-to-head with the established leaders in the market, DJI and 3DR. “If you’re not DJI or 3DR, it’s awfully hard to compete in the market,” Solis said.

“If they had a product at $400 to $600, they could compete better in the market and sell a lot more cameras,” he maintained.

“The Karma drone has been a debacle for GoPro, and it will be extremely challenging for them to bounce back in the drone market after such an awful start,” said Strategy Analytics’ Hyers.”Going forward, GoPro should partner with another drone maker and outsource drone development. It’s clearly not ready to do it on its own.”

John Mello is a freelance technology writer and contributor to Chief Security Officer magazine. You can connect with him on Google+.

6 Comments

  • I owned the karma and had to send it back due to recall. That being said, I will be purchasing it again once it comes back to market. The problem with listing Karma as a $799 drone is that the drone is really around $399 that also includes a detachable stabilizer and hand held grip that can be mounted to just about any GoPro mount. Also, it includes the controller with built in screen. This is a huge plus. I also have a 3DR Solo that uses a tablet or phone for live view. neither my Samsung Galaxy S7 or LG v10 come close to the 900 nits brightness of the GoPro Karma controller. This is extremely important when flying on a sunny day.

    For $799 you receive the Karma Controller, detachable Stabilizer, Stabilizer Grip, Stabilizer mounting ring, Spare Propellers, Back pack Case with GoPro shoulder mount, and the Karma Drone.

    • STOP, just stop. You are not required to use the Capture app and GoPro has fixed the re-logon issue. You do need to log on once. If you are too paranoid to do that, DON’T, but stop trolling every GoPro article to post your rant.

      • Ha, you are more responsive than all of GoPro.

        Apparently you missed reading my message in any of those postings you have seen. This is a matter of bait and switch. Nothing to do with logins. I have 20+ years in the technology and photography field, hundreds of passwords and usernames, I am not paranoid at all.

        Logins do not belong on tools. I bought my camera solely because of the ability to use the tethering capability of the GoPro App.

        Not even a year later, there are a half dozen ways I can be logged out of the tool I use.

        Would you be upset if you bought a car, and suddenly they took back the engine. Your car would be pretty worthless, right? Well, my camera is worthless now. I can’t depend on it.

        I want a refund, but they refused. So get used to my "trolling".

        • Every good craftsman checks his tools before going to work. Login once but check your access before going to work. If we use your analogy, you bought a car with a remote keychain ignition. The car works fine, the key starts the car, but there was an issue with the remote. You think you should be refunded for the entire car. The remote now works, but you can’t stop obsessing over it.

          STOP!

          And please don’t respond to me, I’m done and this is a misuse of this comment section as it has NOTHING to do with the article. You are too selfish to realize this, which is why you post your own personal story of woe inappropriately on other’s articles.

          • Ha, resorting to name calling. okay.

            This has everything to do with a poorly run company.

            I checked my tools before leaving. I used my tools for 9 months and they simply stopped working. This is class action material.

          • So the analogy of a car remote, exactly. All I want is for my remote to work again. Even a key, (technically a bypass) when the battery is dead. Cars usually have a bypass when a remote doesn’t work. Mine has a chip.

            Great anaology, I’ll credit you in my future posts. 🙂

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