Archive

Raspberry Pi Fans Can Build Their Own AI Voice Assistant

Google and AIY Projects have launched an open source DIY artificial intelligence Voice Kit for Raspberry Pi hobbyists. The AIY Voice Kit includes hardware for audio capture and playback, connectors for the dual mike daughterboard and speaker, GPIO pins to connect low-voltage components such as micro...

SPOTLIGHT ON SECURITY

Bug Bounties Entice Researchers to Don White Hats

Bug bounty programs are used by individual software makers to improve the quality of their products, but they can have incidental benefits for all software makers, too. One of those is to encourage bug hunters to wear a white hat instead of a black one. That's particularly true for researchers attra...

TECH TREK

British Supermarket Chain to Launch Its Own Smartphone

Tesco, a British-born multinational grocery store chain, plans to launch its own smartphone by the end of the year. The device will reportedly run on Android software and have specs comparable to the Samsung Galaxy S5. Of course, the Galaxy doesn't come equipped with preinstalled Tesco services; the...

SPOTLIGHT ON SECURITY

Security Firms Scour Mobile Apps

Security pros weren't very kind to mobile applications last week. Several firms knocked apps produced for the smartphone market for all kinds of risky behaviors that could lead to trouble not only for mobile device owners, but also for their employers. Android has been a poster child for misbehavi...

TECH TREK

Tesco Goes TSA on Shoppers to Grab Marketing Data

Tesco, a UK-based supermarket giant, is installing hundreds of screens that will scan shoppers' faces while they wait in line at its gas stations. The information gathered from the shoppers will then be dished to advertisers. Tesco struck a deal with Amscreen, which makes OptimEyes, a system that wo...

INSIGHTS

A Last, Lingering Look at Oracle OpenWorld 2013

The ghost of Anthony Lye presided over Oracle OpenWorld's third-day customer experience, or CX, keynote. For CRM and related things, it was the moment I'd been waiting for. Lye is in robust health as far as I know, but he has been gone from Oracle for about a year. He was the architect of Oracle's C...

TECH TREK

Court Docs Reveal Details of Kim Dotcom’s Rough-and-Tumble Arrest

Court testimony from the case of Kim Dotcom, the founder of file-sharing site Megaupload, has been released. Bloomberg was among those to report on the testimony, noting that a New Zealand police officer said the use of helicopters when arresting Dotcom was "over the top." Another report said that D...

OPINION

Unforgiven: Customers Need to Show Some Common Sense Too

In the UK, supermarket chain Tesco is being pounded right now in social media channels because it's refusing to honor an erroneous online advertisement offering new iPads for about $65. The offer went viral, and now the backlash is viral, too. How Tesco responds will tell the tale. I'd recommend a s...

Tesco VoIP Puts a New Twist on Customer Loyalty

Sparking the interest of retailers around the globe, UK supermarket chain Tesco announced it will be selling Internet-based phone service and handsets on a pay-as-you-go basis. Tesco's move is more than a product announcement; by private labeling a VoIP, or Voice over Internet Protocol, service, Tes...

Tesco Squeezes into Crowded Online Music Market

Tesco, the UK retail giant that sells everything from groceries to insurance, has opened its own online music market. The download site contains about half a million song files in the Windows Media Audio (WMA) format. IPods, which have captured more than 50 percent of the UK market, do not play WMA ...

The Rebirth of the Online Grocery

The first wave of online grocery stores is all but gone, but one year after Webvan secured its title as the biggest dot-bomb ever, the online grocery segment is slowly reinventing itself. Brick-and-mortar supermarkets are cooking up some early success with hybrids of the original model. Indeed, i...

The Great Rivalries of E-Commerce

Recent history has shown that there are no sure things in e-tailing. And with eyes looking to the future, analysts are hesitant to hail even today's strongest companies as sure long-term victors. "I have not seen anything that indicates that one has a leg up on the other," Giga Information Group ana...

What Sells Best on the Internet

Many lessons can be learned from the merchants that hawk the best-selling products in e-commerce. Among other things, experts said, top sellers offer goods that are easy to ship; they successfully separate the product from the buying process; and they allow comparison shopping across multiple cha...

Online Grocers Check Out of Cities, Into Wealthy Neighborhoods

If you live in an area where online grocery service does not exist, you might need to be more patient than ever. In the new age of online delivery, Net grocery providers have become extremely cautious not only about what cities they will venture into, but even which neighborhoods within a given c...

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