Archive

Emphasizing the ‘Retail’ in the Retail Bank Experience

Personal banking is called retail banking in the biz because traditionally consumer banking occurred in a building on Main Street, Anytown, U.S.A. The bank sat among department and hardware stores, coffee and flower shops. In the eyes of consumers, it was another downtown retailer. But in the mid-1...

BEST OF ECT NEWS

Customer Feedback Predicts Online Success

Enterprise is far from the days when it was enough simply to have a Web presence. More and more sophisticated consumers are shopping for services based not only on what a company offers, but what it offers online and how easy it is to negotiate. A recent study by Keynote Systems, which offers e-bus...

BEST OF ECT NEWS

Customer Feedback, Design Keys to Online Success

Enterprise is far from the days when it was enough simply to have a Web presence. More and more sophisticated consumers are shopping for services based not only on what a company offers, but what it offers online and how easy it is to negotiate. A recent study by Keynote Systems, which offers e-bus...

Keynote Awards Web’s Fastest E-Commerce Performers

Keynote Systems today announced the winners of the 2005 Keynote Performance Awards. Keynote said the annual awards program has two purposes. The first goal is to recognize and honor Web sites across a range of vertical industries. The second goal is to foster an environment of healthy competition am...

Design, Customer Feedback Keys to Online Success

Enterprise is far from the days when it was enough simply to have a Web presence. More and more sophisticated consumers are shopping for services based not only on what a company offers, but what it offers online and how easy it is to negotiate. A recent study by Keynote Systems, which offers e-bus...

INDUSTRY ANALYSIS

How To Justify New PC Hardware or Get Your CIO Fired

The Institute of Internal Auditors Research Foundation has issued a report providing strong guidance on how to assess exposure for personal technology, with a heavy focus on personal computers. The report is titled "PC Management Best Practices: A Study of the Total Cost of Ownership, Risk, Security...

Wall Street Calm Ahead of Rate Decision

A surge in consumer confidence helped pushed stocks higher Tuesday as investors were in a buying mood despite tomorrow's looming decision from the Federal Reserve on interest rates. All major indices finished higher on the day, although trading was a bit lighter than normal as institutional investor...

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