Cybersecurity incident response teams have choices when it comes to communication tools: Microsoft Teams, Slack, Zoom and numerous others. Some require a subscription or commercial license — others are free. Some are niche tools specifically designed for incident response. Some are generic business communication tools that IR teams have adapted for use during a cybersecurity incident. Professionals working in incident response know that sometimes, in a live event situation, normative communication channels unexpectedly may be unavailable.
Nice article!
We've been using Discord for the last year as our main communication channel and we are very happy with it.
They lack some important features for a company chat yet tough, but we've managed pretty well overall and they are constantly adding features.
An example of such a feature is lacking to reply to a specific message, for example... but i've read they are working on it.
Should Discord Be in Your Incident Response Toolbox?
Posted by: Nathan Ivinjack December 11, 2019 11:24 AMCybersecurity incident response teams have choices when it comes to communication tools: Microsoft Teams, Slack, Zoom and numerous others. Some require a subscription or commercial license — others are free. Some are niche tools specifically designed for incident response. Some are generic business communication tools that IR teams have adapted for use during a cybersecurity incident. Professionals working in incident response know that sometimes, in a live event situation, normative communication channels unexpectedly may be unavailable.
We've been using Discord for the last year as our main communication channel and we are very happy with it.
They lack some important features for a company chat yet tough, but we've managed pretty well overall and they are constantly adding features.
An example of such a feature is lacking to reply to a specific message, for example... but i've read they are working on it.
Regards!!