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Attentive.ly recently released its application on the Eloqua platform, digging a deeper foothold for itself in the CRM enterprise space. Attentive.ly provides social marketing automation functionality in the form of a plug-and-play toolset that works with a CRM overlay. ...

Amazon on Friday introduced Kindle Unlimited, a new subscription service for e-books. The service allows customers to download and read as many books as they want from a list of more than 600,000 Kindle books for a monthly fee of US$9.99. ...

SAP and its long-standing partner Esri have developed a native product integration that debuted this week at the at the Esri User Conference currently under way in San Diego. ...

Amazon has been synonymous with excellent customer service since its inception. That stellar reputation could become tarnished, however, if its current flap with the Federal Trade Commission gets out of hand. ...

The Beijing First Intermediate Court ruled against Apple in a case that pitted it against a Shanghai-based firm and the country's State Intellectual Property Office's Patent Review Committee. ...

Despite their financial burdens -- unconscionably high levels of college education debt and a lackluster job market -- everyone wants to know what millenials want. Where will they live? What will they buy? ...

Blackbaud recently upgraded its cloud-based eTapestry fundraising application with tools addressing what seems to be a perennial problem in CRM -- dirty data. ...

Reading Rainbow's Kickstarter campaign hit a significant milestone last week: It not only raised the US$1 million it originally sought to create a Web version of the popular children's television show within the first 24 hours of the campaign, but also wrapped the 35-day effort with an additional $4.4 million for a grand total of $5,408,916 in donations.

Zendesk has rolled out a new analytics and data visualization tool that sits on top of its flagship customer service platform. Called "Zendesk Insights," it is available to the company's Plus and Enterprise users. ...

Twitter is deepening its mobile advertising capabilities with the acquisition of TapCommerce, a retargeting and re-engagement provider. Twitter announced the deal on Monday, calling the company's toolset an important piece of the mobile advertising platform it is building for marketers, app developers and users ...

California Gov. Jerry Brown on Saturday signed a measure that legalizes the use of bitcoins and other virtual currencies in the state. The law repealed previous legislation that specified only "lawful money of the United States" could be used in California. ...

Virgin Atlantic recently announced the expansion of a pilot project in which flight attendants use Google Glass to meet and greet customers. For the initial project, the airline equipped the concierge staff in its Upper Class Wing at London's Heathrow airport with Google Glass so they would have easy access to such information as connecting flights or loyalty points.

The Internet's Own Boy: The Story of Aaron Swartz, a documentary directed and produced by Brian Knappenberger, is opening at theaters and online this weekend -- and re-opening wounds about the subject and his suicide. ...

Barnes & Noble finally bit the bullet. The company on Wednesday announced its board of directors had approved a proposal to spin off its Nook e-reader business into a publicly traded company. ...

Barnes & Noble finally bit the bullet. The company on Wednesday announced its board of directors had approved a proposal to spin off its Nook e-reader business into a publicly traded company. ...

Five9 has introduced Summer Release 2014, the latest version of its cloud contact center software ...

Amazon unveiled its Fire Phone this week, sparking wide interest, if not acclaim. The Fire Phone comes with some innovative features: a dynamic perspective display made possible by six cameras that track the user's head and eye movements; and Firefly, an intelligent assistant that can give Apple's Siri a serious run for its money. ...

Congressional Democrats this week took another go at Net neutrality. ...

Apple has reached a settlement with plaintiffs in 33 states regarding allegations that it colluded with five major U.S. book publishers to fix the price of e-books. The class action maintained that Apple overcharged plaintiffs US$280 million. ...

Target's customers jumped en masse onto social media Sunday night after technical malfunctions at its stores around the country resulted in long checkout lines and, in some cases, inability to make purchases with store-branded credit cards. ...