Archive

Online Bill Payments, Part 2: A Big CRM Opportunity

Paying bills with a few computer clicks sounds like a great idea for consumers -- and it is. Online bill paying is increasingly popular with millions of consumers, and the potential for paperless payments is many times greater than it is today. The number of households that used an online payment se...

Online Bill Payments, Part 1: Fertile Soil for IT Vendors

Millions of consumers have switched their bill-paying practices from tedious sessions with a stack of statements and checkbooks to streamlined, paperless payments through a variety of online channels. However, the movement to electronic payments still has a long way to go, and a huge majority of con...

PODCAST

Web Data Services in the Real World

Today, we examine a fascinating use-case for Web data services with Deutsche Borse Group in Frankfurt, Germany. An innovative information service recently created there highlights how real-time content and data assembled from various online sources scattered across the Web provides a valuable analys...

New Tech Lets Customers Make Bank Deposits Without Leaving Home

The era of the virtual bank appears to have taken a major step toward reality with the unveiling of Remote Deposit Capture from CheckFree. The company's new technology could ultimately mean consumers can avoid a trip to the bank to deposit checks by simply making such transactions online. The techno...

Elon Musk's Dec. 2 action to release The Twitter Files: Approve or Disapprove?
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