Archive

Microsoft Enters Metaverse With Mesh for Teams and Dynamics 365 Connected Spaces

Microsoft's announcement of its two new metaverse apps comes on the heels of Facebook announcing a name change to Meta, a sign that it sees building out the metaverse as the key to its future success. "It's a hot topic, so Microsoft jumped on the attention that Meta-the-company has been getting," ob...

NICE Platform Answers Call for Hyper-Personal CX Tools

When a complex need arises, customers expect to be connected to a well-prepared agent who can quickly resolve the situation. That fix must be applied in a way that leaves both the customer and agent feeling great about the outcome. Fortunately, the technologies now exist that allow contact centers t...

Chip Shortages Likely To Linger Through 2022

"Companies are realizing that supply chain issues could cause problems, and so many companies shifted more from the just-in-time method of manufacturing to building up a lot of inventory," said IDC Research Director Phil Solis. "Everyone started ordering more chips than they needed which is a big pa...

ANALYSIS

Where Does Oracle Go From Here?

If you follow a market long enough and if it's a successful marketplace, you notice that some of the companies in it go through a succession of moves; first in new products and then in finance. The confusion comes when a company like Oracle lives through multiple up and down cycles. When you look at...

Study Warns Easy Access to Cloud Apps Putting Business Data at Risk

Businesses are flocking to software-as-a-service applications as a means to improve the efficiency of their operations and the productivity of their employees, but weak control of access to cloud apps is putting the data of many organizations at risk. According to a study by DoControl, the average 1...

Apple Raises Curtain on New OS Features at WWDC21

Apple on Monday revealed dozens of new features in the latest versions of its mobile and desktop operating systems at the kickoff of its annual Worldwide Developers Conference. "The emphasis of the whole presentation seemed to be making Apple products more useful for consumers," observed Gartner S...

Report Predicts 25.7 Million Remote Jobs Available in Non-Tech Industries

Remote work appears to be here to stay. More than 25 million work-from-home jobs could be created in non-technology industries in the coming years, according to a report from Upwork. Professional services are involved in essentially every part of the economy, which means that there is widespread pot...

Word on the Tweet: Twitter Will Hatch Subscription Service

Twitter is adding some new powerful features to its repertoire that users will be able to access for a price. The new premium offering, called Twitter Blue, will allow users to "undo" tweets, as well as create collections of their favorite tweets, according to independent researcher Jane Manchun Won...

EXPERT ADVICE

The Three C’s of Optimizing CRM Data

Monitoring and maintaining your data is an ongoing, strategic process. By educating your CRM users -- and making their data entry process as easy as possible -- you can ensure that better-quality data will be entering the system. Here's how you can give your company a true advantage -- and empower e...

Corporate Finance Execs Still Balk at Bitcoin

An increasing number of businesses and even public companies are showing interest in Bitcoin. However, not all chief financial officers of these institutions are convinced to invest in the digital currency as a corporate asset any time soon. According to a recent survey of finance executives by Gart...

AI App Puts New Life in Old Photos

Nostalgia website MyHeritage has launched a new service that allows you to create lifelike animations of faces in still photos. The AI-powered service called Deep Nostalgia, launched last week, is free to try and is remarkably accurate in depicting how a person would look if captured on video. Their...

Global EV Sales Growth Leads Industry in 2020

Global sales of electric vehicles in 2020 surged despite a drop in overall sales of passenger cars, according to a report from Canalys. Sales of EVs jumped 39 percent globally, reaching 3.1 million units, while sales of passenger vehicles fell 14 percent. Europe was a prime driver of EV sales last y...

Microsoft, GM, Cruise Partner on Self-Driving Cars

A strategic partnership with Microsoft was announced Tuesday by General Motors and Cruise aimed at speeding up the commercialization of shared self-driving vehicles. In addition, Microsoft will be joining GM, Honda and some institutional investors in adding US$2 billion to Cruise's coffers, bringing...

ROLLOUTS

Oracle Launches Version 21c

Oracle learned a lot from its customers and plowed its findings back into its core product just as others were getting restless and seeking alternatives. Oracle is now calling its product a "converged database" to help with differentiation by highlighting that many businesses don't often only focus ...

Elon Musk's Dec. 2 action to release The Twitter Files: Approve or Disapprove?
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