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EXPERT ADVICE

It’s an Intuitive, Integrated, Cloudy, Mobile World

Mobility, intuitive cloud-based tools, iPads, iPhones, and social media have forever transformed the sales ecosystem. Across all industries and sectors, salespeople are no longer chained to a desk or landline, and managers and executives agree that integrated technology makes selling more efficient....

Salesforce.com Sends the Database Skyward

Salesforce.com on Tuesday unveiled Database.com, which it called the first enterprise database for the cloud. This is "the exact same database technology" as Salesforce.com's existing database but is "being packaged and provided as a standalone product so people can build platforms on their own tech...

EXPERT ADVICE

The Next Open Source Revolution: The Democratization of BPM

After more than 20 years of evangelization by vendors and consultants, many companies are now fully aware of the benefits of business process management and the value of business process management solutions. These benefits include cost reduction through targeting inefficiencies, improvement of proc...

Farmers, Breeders Faced With Animal-Tracking System Deadline

If corporate managers have Sarbanes-Oxley compliance to blame for late nights and lost sleep, those in the livestock and poultry industries have plenty of compliance worries of their own, triggered by NAIS, which stands for the National Animal Identification System. NAIS is a multi-year, phased-in p...

How To Make a Smart Business-Intelligence Purchase

In a nutshell, business intelligence (BI) provides end-user access to data and information so a company can analyze that information and do something profitable with it. Analytics, increasingly touted by CRM vendors, is a form of BI -- "and CRM analytics is a particularly targeted style of BI," said...

To earn your loyalty as a consumer, how important is it that a brand provides a personalized experience?
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