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Reports of TurboTax Breach Greatly Exaggerated

Reports of a data breach of TurboTax have been overblown, according to Intuit which owns the tax preparation platform. Several news outlets recently reported that an unspecified number of TurboTax accounts were compromised in a wave of credential stuffing attacks. Those kinds of attacks exploit cred...

LINUX PICKS AND PANS

Budgeting Software Options to Keep Linux Users From Seeing Red

Budgeting apps come in all sizes and shapes. Budget apps for Linux are part of a software category that has been all but abandoned. But take heart. A number of Web-based solutions will more than meet your budget-tracking needs. If you still insist on finding a pure Linux-based application, do not mi...

EXPERT ADVICE

The Critical Importance of Governance to CX Success

Today's customer feedback world is extremely complex with data coming from a variety of sources. With the growing number of cross-functional teams and silos within an organization, leaders have been finding it increasingly difficult to capture the full 360-degree view of the customer to drive true c...

LINUX PICKS AND PANS

Free Personal Finance Apps You Can Take to the Bank

Today's Linux platform accommodates a number of really good financial applications that are more than capable of handling both personal and small-business accounting operations. That was not always the case, however. Not quite 10 years ago, I scoured Linux repositories in a quest for replacement app...

EXPERT ADVICE

Governance: An Overlooked but Critical CX Solution

Today's customer feedback world is extremely complex with data coming from a variety of sources. With the growing number of cross-functional teams and silos within an organization, leaders have been finding it increasingly difficult to capture the full 360-degree view of the customer to drive true c...

Companies Team to Give Hard-Pressed Sales Reps a Boost

Mobile sales and business-to-business e-commerce platform Handshake has teamed up with Square to provide easy B2B ordering and payments via an app that enables a seamless workflow between the two companies' products. Using the app, B2B sellers can accept all major credit cards and see their money de...

Enterprise SaaS Market Skyrockets: Report

The enterprise SaaS market grew 31 percent year over year, totaling almost $15 billion in revenue in Q2 2017, according to Synergy Research. Collaboration was the highest growth segment. Microsoft is the clear leader in overall enterprise SaaS revenues, having overtaken Salesforce a year ago. Micros...

Zenefits Pays the Piper

The California Department of Insurance this week announced fines totaling $7 million against startup Zenefits, a provider of cloud-based human resources services. The company's former leadership "created an anything goes culture at the Internet startup, resulting in numerous violations of licensing ...

AWS Enjoys Top Perch in IaaS, PaaS Markets

Amazon Web Services maintained a commanding lead over the competition in the public Infrastructure as a Service and Platform as a Service businesses during the third quarter, despite rapid growth from rivals Google and Microsoft in the IaaS space, according to a recent report from Synergy Research G...

Your Bitcoins Are Good at Microsoft

Microsoft last week began to accept bitcoins as payment for digital content purchases. Bitcoins can be credited to a Microsoft account by anyone in the United States at the currency's market value -- currently around US$352 per bitcoin -- and used to buy content at the Windows Store or stores that c...

Microsoft Dynamics Steps Out of Shadows

Microsoft on Monday announced global availability of the latest feature set in Microsoft Dynamics CRM, which was introduced earlier this year. It offers new marketing functionality, enhanced customer service features, a Unified Service Desk for call centers, and additional social listening features....

DEPLOYING LINUX

Easing Linux Into the Enterprise

The pulling points for migrating either to the Linux desktop or the Linux server often are reduced to two things. One is the cost of not migrating. The other is a decision to deploy Linux gradually -- or entirely -- throughout the office infrastructure. Individuals and businesses migrate to Linux fo...

Facebook Seeks Better Fit With Small Biz

Small businesses have been an elusive market for sellers of online advertising. That's because the value proposition of those ads is a tough sell. Facebook hopes to reduce some of the resistance in the small business community to advertising online with a series of summer boot camps, dubbed "Faceboo...

Icahn, eBay Kiss and Make Up – for Now

eBay and corporate raider Carl Icahn on Thursday ended their months-long acrimonious battle with metaphorical hugs and kisses. eBay's board accepted an Icahn nominee -- CVS Caremark Chairman David Dorman -- as one of its 10 independent directors, and the disputants sang each other's praises. "Extrem...

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