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E-BUSINESS SPECIAL REPORT

A New Starring Role for E-Commerce

The U.S. economy was not kind to offline retailers during the 2002 holiday season: They saw the smallest revenue gains in more than 30 years. But e-commerce, which tended to overpromise and underperform during the Internet bubble as many Web-only outfits stumbled over fulfillment and customer servic...

IBM Inks $194M IT Deal

IBM has announced a five-year, $194 million agreement to provide electronic payments processor TSYS with hardware, software and other services. This is the largest deal in Columbus, Georgia-based TSYS' history. Under the terms of the deal, new IBM hardware will reduce the number of TSYS servers r...

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