Archive

The Linux Foundation Tackles Safe Open Standards for AI Voice Assistants

Organizations are beginning to develop, design, and manage their own voice assistant systems that are independent of today's general-purpose voice platforms. The desire to manage the entirety of the user experience is driving this transition. The Open Voice Network is dedicated to supporting this tr...

AI in the Courts: The Jury Is Out

A session on the role of emerging technologies in the courtroom was part of last month's New York State Bar Association Annual Meeting in New York City. A panel of local and federal judges, as well as an e-discovery researcher and emerging technology attorney, discussed the use of artificial intelli...

Google Rolls Out Pixel 4 Phone, Pixelbook, Nest WiFi and Pixel Buds

A new flagship smartphone, a slick refresh of Pixelbook Go, some home gadget improvements and a revamp of its wireless earbuds highlighted Google's annual hardware event in New York City. The latest models of Google's flagship smartphone, Pixel 4 and Pixel 4 XL, base priced at $799 and $899 respecti...

ANALYSIS

Rethinking the User Interface for Consumer Voice Tech

The path to adding voice controls to any product, service or application is complex. As dominant tech players continue to develop voice-enabled interfaces and assistants, product designers, developers and manufacturers will be forced to rethink the user experience. With the incredible expansion of s...

How to Exert Privacy Control Over Your Home Speakers

Amazon, Google and Apple have suspended contractor review of consumer recordings following disclosures that the devices are nearly always listening and have captured personal, business and other delicate human interactions. Consumers using smart speakers and digital assistant apps from Amazon and Go...

EXPERT ADVICE

Why You Should Source Foreign Talent for AI, IoT and ML

The artificial intelligence revolution has been going on for a while, but that does not mean all of software research and development is part of it. It is, nonetheless, an interesting example of what pushes the software industry forward. The ideas and techniques that brought machine learning into ex...

New Android Apps Come to the Aid of Hearing-Impaired

Google has announced two new Android applications designed to make life easier for deaf and hard-of-hearing people. One of the apps, Live Transcribe, turns live speech into real-time captions by using a phone's microphone; the other, Sound Amplifier, improves a phone's sound output. Live Transcribe,...

Alexa and Cortana: Two AI Heads May Be Better Than One

Microsoft and Amazon have announced the release of a public preview of the integration of their Cortana and Alexa voice assistants. Cortana will be available on amazon Echo devices, while Alexa will be available to U.S. customers on Windows 10 devices and on Harman Kardon Invoke speakers. "Our ongoi...

Roku Takes a Different Angle on Voice-Controlled Home Entertainment

Roku on Wednesday announced new software and a licensing agreement for OEMs to develop smart speakers, soundbars and multiroom audio systems that will allow customers to control their home entertainment devices with simple voice commands. The company also introduced Roku Entertainment Assistant, a n...

E-Commerce Trends in 2018: Voice, Subscriptions, Personalization

The mushrooming popularity of smart speakers like Amazon Echo and Google Home will fuel e-commerce in the coming year. "You're going to have a whole new frontier of commerce space driven through voice and brand recognition," said Michael Levine, marketing vice president at Photon. "It's going to be ...

New AWS Platform Promises Fast AR, VR, 3D Development

AWS has announced Amazon Sumerian, a new Web-based platform to help developers quickly design and deploy VR, AR and 3D applications without the requirement for complicated tools and training. The platform lets developers build realistic VR, AR or 3D environments, populate them with animated characte...

New AI Tool Distinguishes Between What Customers Say and What They Mean

Genesys on Monday unveiled a new integration between its customer management solution, Genesys PureCloud, and Amazon Lex at the annual AWS re:Invent conference. The integration will help businesses build and maintain conversational IVR flows that route callers more efficiently, by using artificial i...

AWS to Help Build ONNX Open Source AI Platform

Amazon Web Services has become the latest tech firm to join the deep learning community's collaboration on the Open Neural Network Exchange, recently launched to advance artificial intelligence in a frictionless and interoperable environment. Facebook and Microsoft led the effort. As part of that c...

Real Human Interactions Beat Automation, Survey Says

Customers prefer human interactions to interactive voice response systems or other automated customer service offerings, according to a new report from B2B ratings firm Clutch. Businesses need to move carefully when outsourcing customer service operations, the research also suggested, because there ...

Elon Musk's Dec. 2 action to release The Twitter Files: Approve or Disapprove?
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