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Toiling Away in ‘White-Collar Sweatshops’ – aka Call Centers

Sarah Betesh's career in customer service began in box office call centers at venues such as the Walnut Street Theater in Philadelphia. She moved on to Tickets.com and Vertical Alliance, at one point becoming a call center manager. However, in spite of her success, Betesh left her call center care...

Major League Baseball Reaches Deal To Buy Tickets.com

Major League Baseball's Internet unit said it has reached a deal to acquire e-tailer Tickets.com for US$66 million, a move that offers the league more opportunities to sell directly to its fan base. MLB Advanced Media said it would pay $1.10 each for all of the outstanding shares of Tickets.com, whi...

BN.com Faces Nasdaq Delisting

The Nasdaq stock exchange has given BarnesandNoble.com just over two months to either boost its stock price or face delisting, an often fatal blow to a public company's fortunes. BN.com, which launched a $420 million IPO in the dot-com heyday of 1999, received the warning notice because its stock ...

Elon Musk's Dec. 2 action to release The Twitter Files: Approve or Disapprove?
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