Archive

IBM and currency trading utility CLS have announced a new platform that enables financial institutions to deploy, share and consume services on a hosted blockchain network. Nine financial institutions, including Barclays and Citibank, have agreed to participate in the initial launch of the platform,...

Mobile sales and business-to-business e-commerce platform Handshake has teamed up with Square to provide easy B2B ordering and payments via an app that enables a seamless workflow between the two companies' products. Using the app, B2B sellers can accept all major credit cards and see their money de...

It's a truism that just like organizations adapt, so too do criminals. For example, anyone who has ever seen a Wells Fargo commercial knows that there was a time when stagecoaches were a normative method for transporting cash and valuables. But what modern criminals in their right mind would attem...

Companies are run by people. Some do a great job of putting the customer first and growing, which ultimately rewards investors. Others don't. Some first focus on investors and numbers, simply not caring about or taking care of the customer. That approach can have a serious and long-term negative imp...

Apple has unveiled new features that will become available when iOS 11.3 is released this spring. The company released the developer preview to members of the iOS Developer Program, and a public beta of the update is expected shortly. The update will provide new ways to experience augmented reality ...

A Dun & Bradstreet database, 52 GB in size and containing more than 33.6 million records with very specific details, has been exposed. Cybersecurity researcher Troy Hunt, who received the database for study, on Wednesday confirmed that the records already were organized and developed as if inten...

A Dun & Bradstreet database, 52 GB in size and containing more than 33.6 million records with very specific details, has been exposed. Cybersecurity researcher Troy Hunt, who received the database for study, on Wednesday confirmed that the records already were organized and developed as if inten...

A Dun & Bradstreet database, 52 GB in size and containing more than 33.6 million records with very specific details, has been exposed. Cybersecurity researcher Troy Hunt, who received the database for study, on Wednesday confirmed that the records already were organized and developed as if inten...

The United States Consumer Financial Protection Bureau has come under increasing fire from Republican lawmakers who now have the Trump administration to back their efforts. Long-time critic Rep. Jeb Hensarling, R.-Texas, who chairs the U.S. House of Representatives Financial Services Committee, comp...

Do your customers come first? Companies spend a fortune to win and keep their customers. They advertise and market their products and services like crazy. Because of that cost, you would think every company would want to keep its customers happy. It's more cost-effective to keep an existing customer...

U.S. lawmakers have introduced legislation to stop Wells Fargo from enforcing arbitration agreements with victims of fraud it perpetrated against them. Sen. Sherrod Brown, the ranking member of the Senate Committee on Banking, Housing and Urban Affairs, and Rep. Brad Sherman, a member of the House F...

Wells Fargo Bank will lose customers in droves because of the scandal over fraudulently opened accounts and other issues, based on the results of an online survey cg42 conducted last week. More than 85 percent of the respondents -- 1,500 primary customers of the top 10 U.S. retail banks, including 1...

Like most of you, I'm a bank customer -- and I expect that like me, most of you are getting sick and tired of all the stories about how banks abuse customers. Recent national stories about bad behavior in the banking industry, as well as my own personal experiences, have shown that banks often do no...

Hewlett Packard Enterprise and Apple are very different companies this decade, having shifted their models from a strategic customer/innovation focus to one that's more tactical -- and tied far more closely to quarterly profit. They are hardly alone, and this speaks to why Michael Dell and Joe Tucci...