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Retailers are under pressure to deliver fast, personalized customer experiences (CX) at scale. Many are exploring generative AI (GenAI), but few have successfully implemented it in ways that enhance service and empower frontline teams ...

Many companies adopt artificial intelligence tools only to find the traditional go-to-market (GTM) model collapsing. Sales and marketing leaders are overwhelmed by fragmented tools, processes, and handoffs that fail to deliver results ...

Agentic AI is poised to advance beyond serving as a digital assistant to becoming an independent purchasing agent for businesses ...

Gen Z is reshaping loyalty programs, challenging traditional strategies and forcing marketers to rethink how they connect with young shoppers. Instead of discounts, this generation values community and experiences that foster a sense of belonging ...

The Linux Foundation is accelerating its push into agentic AI, unveiling a third major project in as many months aimed at creating secure, interoperable infrastructure for autonomous agents ...

Earlier this month, open-source security innovator TuxCare launched an in-memory vulnerability scanner for Linux-native environments ...

Summer may be ending, but consumer demand isn’t. Small retailers can turn seasonal inventory into revenue with email and SMS—fast, affordable tools that don’t require big-box budgets ...

Brands are shifting away from traditional ad-heavy strategies and turning to niche influencers whose authenticity and expertise are quietly reshaping consumer behavior across industries ...

The Linux server operating system, used globally to power the internet, along with cloud storage, back-end business operations, embedded systems, and high-performance supercomputers, has a tarnished reputation for security and enterprise patch management. Those two Linux security elements represent a significant vulnerability ...

A frustrated customer on hold, an agent juggling dozens of cases, a conversation that could go wrong in seconds. AI is stepping in to turn those tense moments into seamless, personalized interactions that leave customers feeling valued ...

One of the biggest challenges facing business-to-business (B2B) companies is how to keep up with rapidly advancing technology ...

A new prospecting tool from Pipedrive, called Pulse, launched on July 15, streamlines SMB sales workflows while prioritizing the most promising deals ...

The annual assertion by open-source developers that the year of the Linux desktop is here may finally be more than a mere catchphrase ...

Many companies are investing heavily in flashy customer experience (CX) technology, yet customers still aren’t seeing the meaningful improvements they expect ...

As businesses grapple with economic instability and labor shortages, artificial intelligence (AI) is becoming central to modern operations. A new frontier — agentic AI — expands what’s possible by automating complex tasks across systems and channels ...

Recent developments — including hardened Linux distributions, live patching for government-grade systems, container image hardening, and hypervisor-level isolation — reflect a broader industry push to meet rising compliance demands without sacrificing uptime ...

Artificial intelligence (AI) adds significant value across various use cases, including retail, banking, and e-commerce platforms. However, several studies indicate that, despite the potential for substantial returns, many businesses are hesitant to invest in AI ...

Conversational AI is playing a larger role in e-commerce, but many digital shopping assistants still fall short, plagued by clunky pop-ups, generic responses, and rigid keyword-based searches that often miss the mark ...

In a digital-first world where milliseconds can make or break a sale, sluggish web performance remains a costly bottleneck for e-commerce brands. That’s the challenge Harper aims to solve with version 4.5, which delivers new capabilities for high-performance, data-intensive applications at scale ...

What do you do when your outdated digital sales platform is costing you lost sales? Don't assume replacing outdated tools is your only option ...