BEST OF ECT NEWS

The Cybersecurity Outlook for 2021 and Beyond

Cyberattacks in the first half of 2021 have escalated globally to affect virtually every industry. Earlier this year TechNewsWorld spoke with cybersecurity experts about the expanding threat landscape, imminent threats, and what can be done to counter the ongoing offensives against the IT systems of...

BEST OF ECT NEWS

Why It’s Essential Children Learn to Code

Learning to code, regardless of the path a child chooses to take, is crucial today. It is not just important in technology-related fields. Coding is vital in manufacturing, healthcare, farming...virtually any industry has a coding component. The question that remains should not be "why?" but "how?"...

OPINION

The Essential Need for 5G

Our infrastructure wasn't set up to suddenly shift massive amounts of traffic from companies to homes. Exacerbating this are cable networks with shared capacity because they were built with the idea that most folks wouldn't be using them at the same time. 5G might be the only realistic way to deal w...

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How AI Can Increase Customer Retention

Customer attrition and churn are not new problems. Anyone who has spent time in the sales world has heard statistics around the cost of acquiring a new customer. It can be five to 25 times more expensive to acquire a new customer than to retain an existing one. More importantly, improving your custo...

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HP’s Exemplary Reaction to COVID-19

Some of the troubling reports of corporate responses to COVID-19 include forced work in unsafe areas, not enough -- or any -- protection gear, massive layoffs and furloughs, and the sense that a critical mass of well-paid CEOs and politicians don't get that many people live paycheck to paycheck. The...

Consumers have been adopting disruptive digital technologies in their daily lives at a rapid pace. Customers went from being limited to brick-and-mortar stores to researching, comparing and buying a company's products and services online. Along with those shifts came a change in how customers commun...

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A Glimpse of Our Wireless Future

Last week I attended a Qualcomm event that took me through the coming wave of both 5G and WiFi 6 products, touched on the millimeter wave, and at least spoke to 6G. From this I think I can begin to picture the world as it will exist by the middle of the next decade, and it is kind of fascinating. Q...

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The CCPA Will Take Effect Jan. 1 – Are You Ready?

Although not every United States business will be affected, the new California Consumer Protection Act almost certainly will have implications for many businesses outside of California. Starting Jan. 1, 2020, qualifying businesses will be subject to data privacy and security standards currently requ...

A new Linux OS gets to the core of Linux computing with a revamped desktop environment and a new way to have fun with your daily computing tasks. Developer Jacque Montague Raymer has debuted the MakuluLinux Core OS, and hopes it becomes the crown jewel of the Series 15 release family. MakuluLinux re...

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How to Conquer Your Fear of Arch Linux

A recent episode of a Linux news podcast I keep up with featured an interview with a journalist who had written a piece for a non-Linux audience about giving it a try. It was surprisingly widely read. The writer's experience with some of the more popular desktop distributions had been overwhelmingly...

ANALYSIS

Is It Time to Hire a Cyber Specialist?

Cybersecurity has been becoming a larger and larger concern for organizations. Nowadays, most organizations -- regardless of size, industry, location, or profit vs. nonprofit status -- find themselves directly or indirectly impacted by cybersecurity. Even though the topic itself is increasing in im...

Digital transformation has become a prime focus for retailers these days. In order to grow, brick-and-mortar stores realize they must use their digital touchpoints to enhance their customers' in-store experiences. Online retailers recognize they need to separate themselves from the pack through fast...

EXPERT ADVICE

4 Surefire Ways to Get E-Shoppers to Pay Attention

I don't have to tell you how difficult it is to find and attract customers online. With millions and millions of businesses all vying for attention, the Internet has quickly turned into a very crowded place. But, believe it or not, there's opportunity in all that clutter, and if you approach your ma...

Today's customer feedback world is extremely complex with data coming from a variety of sources. With the growing number of cross-functional teams and silos within an organization, leaders have been finding it increasingly difficult to capture the full 360-degree view of the customer to drive true c...

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